Hi!
We are working in the migration from FreshDesk to OTRS.
One feature in FreshDesk is that Customers are tied to a "domain name"
(example: @mycustomercompany.com), and then all tickets created from
users in that domain become users for that customer.
Is that possible in OTRS? How to implement this feature?
I would like to avoid the maintenance required for customer's users.
Thanks for any help,
--
Atenciosamente,
Edson Carlos Ericksson Richter
---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
