On 1/7/2016 4:11 PM, Gerald Young wrote:
SysConfig
Ticket::Frontend::AgentTicketPhoneInbound###ArticleType in
Ticket::Frontend::AgentTicketPhoneOutbound###ArticleType
Might be phone-internal. I haven't tried it but it's a possible option.
Maybe the question should be why don't I have a "phone-internal" type, then.
--
-----------------------------------------------
- Nick Bright -
- Vice President of Technology -
- Valnet -=- We Connect You -=- -
- Tel 888-332-1616 x 315 / Fax 620-331-0789 -
- Web http://www.valnet.net/ -
-----------------------------------------------
- Are your files safe? -
- Valnet Vault - Secure Cloud Backup -
- More information & 30 day free trial at -
- http://www.valnet.net/services/valnet-vault -
-----------------------------------------------
---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs