On 1/14/2016 1:13 PM, Gerald Young wrote:
Kindly modify the value in the field and provide feedback if it
provides the result you seek.
On Thu, Jan 14, 2016 at 1:32 PM, Nick Bright <nick.bri...@valnet.net
<mailto:nick.bri...@valnet.net>> wrote:
On 1/7/2016 4:11 PM, Gerald Young wrote:
SysConfig
Ticket::Frontend::AgentTicketPhoneInbound###ArticleType in
Ticket::Frontend::AgentTicketPhoneOutbound###ArticleType
Might be phone-internal. I haven't tried it but it's a possible
option.
Maybe the question should be why don't I have a "phone-internal"
type, then.
I changed the value, but how can I ensure that phone-internal is a valid
type?
--
-----------------------------------------------
- Nick Bright -
- Vice President of Technology -
- Valnet -=- We Connect You -=- -
- Tel 888-332-1616 x 315 / Fax 620-331-0789 -
- Web http://www.valnet.net/ -
-----------------------------------------------
- Are your files safe? -
- Valnet Vault - Secure Cloud Backup -
- More information & 30 day free trial at -
- http://www.valnet.net/services/valnet-vault -
-----------------------------------------------
This email message and any attachments are intended solely for the use of the
addressees hereof. This message and any attachments may contain information
that is confidential, privileged and exempt from disclosure under applicable
law. If you are not the intended recipient of this message, you are prohibited
from reading, disclosing, reproducing, distributing, disseminating or otherwise
using this transmission. If you have received this message in error, please
promptly notify the sender by reply E-mail and immediately delete this message
from your system.
---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
