Kindly modify the value in the field and provide feedback if it provides the result you seek.
On Thu, Jan 14, 2016 at 1:32 PM, Nick Bright <nick.bri...@valnet.net> wrote: > On 1/7/2016 4:11 PM, Gerald Young wrote: > > SysConfig Ticket::Frontend::AgentTicketPhoneInbound###ArticleType in > > Ticket::Frontend::AgentTicketPhoneOutbound###ArticleType > > Might be phone-internal. I haven't tried it but it's a possible option. > > Maybe the question should be why don't I have a "phone-internal" type, > then. > > -- > ----------------------------------------------- > - Nick Bright - > - Vice President of Technology - > - Valnet -=- We Connect You -=- - > - Tel 888-332-1616 x 315 / Fax 620-331-0789 - > - Web http://www.valnet.net/ - > ----------------------------------------------- > - Are your files safe? - > - Valnet Vault - Secure Cloud Backup - > - More information & 30 day free trial at - > - http://www.valnet.net/services/valnet-vault - > ----------------------------------------------- > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
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