Hi Sebastian,

I completely agree with what you say about:
  o Harish's original post being relevant to linked data and this list
  o that the culture of this forum can be counter productive
  o that the evidence for linked data delivering business value needs
    to be a lot stronger

However, just to balance the picture slightly ...

There are *some* clear, well documented examples of semweb/RDF/LD delivering business value through data integration. The most famous of these being probably: Garlik (now Experian), Amdocs and arguably the BBC. In my experience for every publicised example there are several non-public or at least less visible examples of companies quietly using the technology internally while not shouting about it. I've come across examples in banking, publishing, travel and health care - at different levels of maturity.

Not saying the business value story is perfectly articulated or the evidence is watertight, but it's not totally absent :)

While it's not your main point, I would also say we have reasonable arguments for the value of linked data over just CSVs for publishing government statistics and measurement data. The benefits include safer use of data because it's self-describing (e.g. units!), ability to slice and dice through API calls making it easier to build apps, ability to address the data and thus annotate it and reference it. The more advanced government departments approach this as "publish once, use many". One pipeline that lets people access the data as dumps, through REST APIs, as Linked Data or via apps - all powered by a shared Linked Data infra-structure. It's not CSV or Linked Data it's CSV *and* Linked Data.

Dave

On 20/07/12 16:48, Sebastian Schaffert wrote:
Kingsley,

I am trying to respond to your factual arguments inline. But let me first point out that the 
central problem for me is exactly what Mike pointed out: "In your enthusiasm and cheerleading 
you as often turn people off as inspire them. You too frequently take it upon yourself to 
"speak for the community". Semgel is a nice contribution being contributed by a new, 
enthusiastic contributor. I think this is to be applauded, not lectured or scolded. Semgel is 
certainly as much on topic as most of the posts to this forum."

The message you should hear is that many people are frustrated by the way the 
discussions in this forum are carried out and have already stopped contributing 
or even reading. And this is a very bad development for a community. The topic 
we are discussing right now is only a symptom. Please think about it.

Am 20.07.2012 um 16:43 schrieb Kingsley Idehen:

On 7/20/12 4:06 AM, Sebastian Schaffert wrote:
Am 19.07.2012 um 20:50 schrieb Kingsley Idehen:

I completely understand and appreciate your desire (which I share) to see a 
mature landscape with a range of linked data sources. I can also understand how 
a database or spreadsheet can potentially offer fine-grained data access - your 
examples do illustrate the point very well indeed!

However, if we want to build a sustainable business, the decision to build 
these features needs to be demand driven.
I disagree.
Note, I responded because I assumed this was a new Linked Data service. But it 
clearly isn't. Thus, I don't want to open up a debate about Linked Data virtues 
if you incorrectly assume they should be *demand driven*.

Remember, this is the Linked Open Data (LOD) forum. We've long past the issue 
of *demand driven* over here, re. Linked Data.
But I agree. A technology that is not able to fire proof its usefulness in a 
demand driven / problem driven environment is maybe interesting from an 
academic standpoint but otherwise not really useful.

So are you claiming that Linked Data hasn't fire proofed its usefulness in a 
demand drive / problem driven environment?


Indeed. This is my right as much as yours is to claim the opposite.

My claim is founded in the many discussions I have when going to the CTOs of 
*real* companies (big ones, outside the research business) out there and trying 
to convince them that they should build on Semantic Web technologies (because I 
believe they are superior). Believe me, even though I strongly believe in the 
technology, this is a very tough job without a good reference example that 
convinces them they will save X millions of Euros or improve the life or their 
employees or the society in the short- to medium term.

Random sample answer from this week (I could bring many): "So this Linked Data is a 
possibility for data integration. Tell me, why should I convince my engineers to throw 
away their proven integration solutions? Why is Linked Data so superior to existing 
solutions? Where is it already in enterprise use?".

The big datasets always sold as a success story in the Linked Data Cloud are 
largely irrelevant to businesses:
- they are mostly dealing with internal data (projects, people, CRM, ERP, 
documents, CMS, …) where you won't find information in the LD cloud anyways
- they do not trust "just some" data from the Internet to build multi-million 
business decisions on top
- they find the data in the cloud too messy (as an example: try finding country 
codes on DBPedia …) and too unreliable (most servers do not respond in 
sufficient time)

Mike has actually assembled some very nice blog posts on related topics:
- http://www.mkbergman.com/917/practical-p-p-p-problems-with-linked-data/
- http://www.mkbergman.com/859/seven-pillars-of-the-open-semantic-enterprise/


And if you look at the recent troubles with Semantic Web business models you 
see the consequences.

Please clarify what you mean as that statement is quite unclear. What "recent 
troubles" are you speaking  (so definitively) about re., the business model 
scalability and viability of Linked Data and/or the broader Semantic Web vision?

I was referring to the recent bankruptcy of Ontoprise and the fact that Talis is reducing 
its Linked Data involvement, essentially shutting down their "we help you publish 
Linked Data" service. I thought you might have guessed.



You are not the only one in "the community", so please don't say "we've passed the 
issue".

Of course I am not the only one in the community. But, I think you are missing a critical 
point: this forum/list/community is about Linked Data. Thus, I would expect product 
announcements to be related to Linked Data, at the very least. What's really confusing to 
me, right now, is the fact that I simply sought an actual Linked Data connection from 
Hatish (assuming there had to be one somewhere), received push-back about 
"demand" and a string of replies that are responding something else inferred 
from my response .

The problem is that in most of your replies *you* claim authority over defining 
what is Linked Data related and what is not, while other people here in the 
forum might have a completely different opinion. I found Harish's announcement 
sufficiently related to Linked Data so as to be one of the most interesting 
posts for me for some time.



I'd say we have not even really started with the issue, we've just pushed some 
technology out there, not knowing yet whether it is really useful.

I disagree, and here are some very basic examples of proof that the utility 
(usefulness) and demand (need) for Linked Data are yesterday's topic:

1. Facebook -- every data object in this data space has a Linked Data URI, and 
by that I mean all 850 million+ profile alongside other data objects that 
represent other aspects of Faceook profiles

Where is the convinving business application (that I could not realise without URIs, 
especially since Facebook is anyways a "closed universe" with unique IDs)?


2. Various Govts. worldwide -- lead by US and UK govt efforts enhancing Open 
Data by adhering the principles espoused in TimBL's Linked Data meme

Where is the convincing business application? Since most of the data is 
statistics anyways, where is Linked Data superior to say CSV?


3. Rest of the LOD cloud which now tops 55+ billion triples and growing every 
second.

Where is the convincing business application? 
http://km.aifb.kit.edu/projects/numbers/ has also billions of triples.


You are showing me datasets. Show me applications!




  On the other hand Harish is giving us one example of where at least part of 
the technology *might* be useful and I appreciate this very much. In general, I 
also prefer acting over talking. ;-)

Useful, of course. But useful in a manner that has relevance to Linked Data is 
what I sought from my questions. There is no Linked Data in that solution, and 
all wanted to do was foster dialog that would encourage production of Linked 
Data as others have already done -- for years -- re. data from Crunchbase.

Harish mentions in his original post: "The core application is generic - it can 
consume any kind of rdf/owl data. However, to show case the technology, we dicided to 
pick one source (crunchbase) to demo the capabilities of the product."

In his follow-up he says: "Also, if you are wondering how we are leveraging 
semweb concepts, here are a few pointers
- all entities like companies, investors etc are given uri's
- when companies have common investors or are competitors to each other, they are 
automatically "merged" to create a seamless database

The long term objective is to do this across websites - ie harness the web of data 
that backs the web of pages. Right now for instance, we me can automatically merge 
data grabbed from crunchbase and data grabbed from linkedin public profiles if the 
crunchbase person profile has a link to the the linkedin profile. Full support for 
RDFa and LinkedData is part of the roadmap."


So what I read is that he builds an application that uses Linked Data (since it 
can consume any kind of rdf/owl data). Sufficient for me. Actually I even 
forwarded the mail to my group to have a look at the demo, because I found it 
very relevant.


My response included examples of what's been achieved with Cruncbase data for a 
very long time, so I hoped he would see the virtues in doing something similar 
such that in classic Linked Data fashion you end up with a richer Web of Linked 
Data.

So there is already a "classic" Linked Data fashion?

What you send (as always) are links to the URI burner of your own company. 
Which *in my opinion* is much less Linked Data than the application we are 
discussing. It is just a wrapper around a 3rd party API allowing to convert 
proprietary data into RDF. Also, accessing the URI burner just for the Facebook 
example you send takes much longer than Semgel's complete data analysis 
process, so why should he rely on the RDF data you provide instead of directly 
accessing the JSON API (which is about as much Linked Data as Facebook's Open 
Graph, btw) and mapping it to RDF himself?



Considering comments like yours, I really fear for the community to loose its 
openness and acceptance of differing opinions.

What is the differing opinion?

True, so I wonder why do we have a discussion at all!?


  I had already given up really following the discussions here for exactly that 
reason (and I am not the only one), but this message appeared on my phone 
before the mail client could sort it away and simply made me upset.

Sorry for upsetting you, and I hope you become less upset when you understand 
my point. A simple route to that destination starts by you responding to my 
questions.

Which I did. Unfortunately my original state did not really improve much, 
because I have the impression that you also did not understand my point.

I strongly believe you've misunderstood my response, as measured as it was, 
initially. Thus, let's reconcile all of this, and I am quite confident that my 
fundamental point will be resurrected and then clearly understood.

So help me :)

Greetings,

Sebastian




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