Re: [Declude.JunkMail] HELP, Declude stoped functioning
We have experienced the same issue - as of 1.30pm friday our declude just stopped working; all attempts to restart it are not working - we've rebooted, re-installed, etc. We did just renew our SA with declude at 12.30pm yesterday; I'm wondering if that has anything to do with it. Declude - please contact me! I've emailed urgent at declude and left a voice mail on your support line Randy A. Global Web Solutions Inc 804-442-56300 - Original Message - From: Serge [EMAIL PROTECTED] To: declude.junkmail@declude.com Cc: [EMAIL PROTECTED]; [EMAIL PROTECTED] Sent: Wednesday, September 26, 2007 3:02 PM Subject: [Declude.JunkMail] HELP, Declude stoped functioning Dear Support, Today my declude stoped functioning Nothing being writen to the logs since 14:00 local time (GMT) Imail smtp delivery still pointing to declude.exe Rebooting did not help what is going on ? Please help, very urgent Serge Dergham Cefib Internet Av de la Nation B.P. E1172 Bamako, Mali --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com.
Re: [Declude.JunkMail] HELP, Declude stoped functioning
I've downgraded from 4.3.59 to 4.3.46 and declude has started working again; I'll try re-upgrading to the beta and see how it goes.. Randy A. Global Web Solutions, Inc. 804-442-5300 - Original Message - From: Randy Armbrecht [EMAIL PROTECTED] To: declude.junkmail@declude.com Sent: Saturday, September 29, 2007 9:24 AM Subject: Re: [Declude.JunkMail] HELP, Declude stoped functioning We have experienced the same issue - as of 1.30pm friday our declude just stopped working; all attempts to restart it are not working - we've rebooted, re-installed, etc. We did just renew our SA with declude at 12.30pm yesterday; I'm wondering if that has anything to do with it. Declude - please contact me! I've emailed urgent at declude and left a voice mail on your support line Randy A. Global Web Solutions Inc 804-442-56300 - Original Message - From: Serge [EMAIL PROTECTED] To: declude.junkmail@declude.com Cc: [EMAIL PROTECTED]; [EMAIL PROTECTED] Sent: Wednesday, September 26, 2007 3:02 PM Subject: [Declude.JunkMail] HELP, Declude stoped functioning Dear Support, Today my declude stoped functioning Nothing being writen to the logs since 14:00 local time (GMT) Imail smtp delivery still pointing to declude.exe Rebooting did not help what is going on ? Please help, very urgent Serge Dergham Cefib Internet Av de la Nation B.P. E1172 Bamako, Mali --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com.
Re: [Declude.JunkMail] HELP, Declude stoped functioning
apologixe for false alarm; after re-install of earlier version (4.3.46) I saw messages goinf into proc folder, so assumprtion was made it was working; but apparewntly my mistake for assuming. No declude logs being generated so it still appears to be not functioning --- Randy A. Technical Support Director Global Web Solutions, Inc. 804-442-5300 globalweb.net - Original Message - From: Randy Armbrecht [EMAIL PROTECTED] To: declude.junkmail@declude.com Sent: Saturday, September 29, 2007 9:24 AM Subject: Re: [Declude.JunkMail] HELP, Declude stoped functioning We have experienced the same issue - as of 1.30pm friday our declude just stopped working; all attempts to restart it are not working - we've rebooted, re-installed, etc. We did just renew our SA with declude at 12.30pm yesterday; I'm wondering if that has anything to do with it. Declude - please contact me! I've emailed urgent at declude and left a voice mail on your support line Randy A. Global Web Solutions Inc 804-442-56300 - Original Message - From: Serge [EMAIL PROTECTED] To: declude.junkmail@declude.com Cc: [EMAIL PROTECTED]; [EMAIL PROTECTED] Sent: Wednesday, September 26, 2007 3:02 PM Subject: [Declude.JunkMail] HELP, Declude stoped functioning Dear Support, Today my declude stoped functioning Nothing being writen to the logs since 14:00 local time (GMT) Imail smtp delivery still pointing to declude.exe Rebooting did not help what is going on ? Please help, very urgent Serge Dergham Cefib Internet Av de la Nation B.P. E1172 Bamako, Mali --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com.
Re: [Declude.JunkMail] HELP, Declude stoped functioning
have confirmed declude is still not working; messages pop into proc folder, but nothing going into work folder; --- Randy A. Technical Support Director Global Web Solutions, Inc. 804-442-5300 globalweb.net - Original Message - From: Randy Armbrecht [EMAIL PROTECTED] To: declude.junkmail@declude.com Sent: Saturday, September 29, 2007 9:24 AM Subject: Re: [Declude.JunkMail] HELP, Declude stoped functioning We have experienced the same issue - as of 1.30pm friday our declude just stopped working; all attempts to restart it are not working - we've rebooted, re-installed, etc. We did just renew our SA with declude at 12.30pm yesterday; I'm wondering if that has anything to do with it. Declude - please contact me! I've emailed urgent at declude and left a voice mail on your support line Randy A. Global Web Solutions Inc 804-442-56300 - Original Message - From: Serge [EMAIL PROTECTED] To: declude.junkmail@declude.com Cc: [EMAIL PROTECTED]; [EMAIL PROTECTED] Sent: Wednesday, September 26, 2007 3:02 PM Subject: [Declude.JunkMail] HELP, Declude stoped functioning Dear Support, Today my declude stoped functioning Nothing being writen to the logs since 14:00 local time (GMT) Imail smtp delivery still pointing to declude.exe Rebooting did not help what is going on ? Please help, very urgent Serge Dergham Cefib Internet Av de la Nation B.P. E1172 Bamako, Mali --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com.
Re: [Declude.JunkMail] HELP, Declude stoped functioning
Randy, Is the decludeproc service started? Also, in the declude folder to you have a diags text file? Darrell -- Check out http://www.invariantsystems.com for utilities for Declude, Imail, mxGuard, and ORF. IMail/Declude Overflow Queue Monitoring, SURBL/URI integration, MRTG Integration, and Log Parsers. Randy Armbrecht wrote: apologixe for false alarm; after re-install of earlier version (4.3.46) I saw messages goinf into proc folder, so assumprtion was made it was working; but apparewntly my mistake for assuming. No declude logs being generated so it still appears to be not functioning --- Randy A. Technical Support Director Global Web Solutions, Inc. 804-442-5300 globalweb.net - Original Message - From: Randy Armbrecht [EMAIL PROTECTED] To: declude.junkmail@declude.com Sent: Saturday, September 29, 2007 9:24 AM Subject: Re: [Declude.JunkMail] HELP, Declude stoped functioning We have experienced the same issue - as of 1.30pm friday our declude just stopped working; all attempts to restart it are not working - we've rebooted, re-installed, etc. We did just renew our SA with declude at 12.30pm yesterday; I'm wondering if that has anything to do with it. Declude - please contact me! I've emailed urgent at declude and left a voice mail on your support line Randy A. Global Web Solutions Inc 804-442-56300 - Original Message - From: Serge [EMAIL PROTECTED] To: declude.junkmail@declude.com Cc: [EMAIL PROTECTED]; [EMAIL PROTECTED] Sent: Wednesday, September 26, 2007 3:02 PM Subject: [Declude.JunkMail] HELP, Declude stoped functioning Dear Support, Today my declude stoped functioning Nothing being writen to the logs since 14:00 local time (GMT) Imail smtp delivery still pointing to declude.exe Rebooting did not help what is going on ? Please help, very urgent Serge Dergham Cefib Internet Av de la Nation B.P. E1172 Bamako, Mali --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. -- --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com.
Re: [Declude.JunkMail] HELP, Declude stoped functioning
just another update - decludeproc process is running (showing in task manager) but at 0% CPU; system sees it but nothing is firing it off...very strange. continuing to look into it further --- Randy A. Technical Support Director Global Web Solutions, Inc. 804-442-5300 globalweb.net - Original Message - From: Randy Armbrecht [EMAIL PROTECTED] To: declude.junkmail@declude.com Sent: Saturday, September 29, 2007 9:59 AM Subject: Re: [Declude.JunkMail] HELP, Declude stoped functioning apologixe for false alarm; after re-install of earlier version (4.3.46) I saw messages goinf into proc folder, so assumprtion was made it was working; but apparewntly my mistake for assuming. No declude logs being generated so it still appears to be not functioning --- Randy A. Technical Support Director Global Web Solutions, Inc. 804-442-5300 globalweb.net - Original Message - From: Randy Armbrecht [EMAIL PROTECTED] To: declude.junkmail@declude.com Sent: Saturday, September 29, 2007 9:24 AM Subject: Re: [Declude.JunkMail] HELP, Declude stoped functioning We have experienced the same issue - as of 1.30pm friday our declude just stopped working; all attempts to restart it are not working - we've rebooted, re-installed, etc. We did just renew our SA with declude at 12.30pm yesterday; I'm wondering if that has anything to do with it. Declude - please contact me! I've emailed urgent at declude and left a voice mail on your support line Randy A. Global Web Solutions Inc 804-442-56300 - Original Message - From: Serge [EMAIL PROTECTED] To: declude.junkmail@declude.com Cc: [EMAIL PROTECTED]; [EMAIL PROTECTED] Sent: Wednesday, September 26, 2007 3:02 PM Subject: [Declude.JunkMail] HELP, Declude stoped functioning Dear Support, Today my declude stoped functioning Nothing being writen to the logs since 14:00 local time (GMT) Imail smtp delivery still pointing to declude.exe Rebooting did not help what is going on ? Please help, very urgent Serge Dergham Cefib Internet Av de la Nation B.P. E1172 Bamako, Mali --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com.
Re: [Declude.JunkMail] HELP, Declude stoped functioning
Darrell, thanks for thew quick response... process is running; but only at 3 threads and 0% CPU. do have a diags.txt file; looking into that it shows at bottom: [81CDE419-BDA4-44DB-9090-89C4A7492A98] IS EXPIRED KEY but we just renewed this yesterday.. --- Randy A. Technical Support Director Global Web Solutions, Inc. 804-442-5300 globalweb.net - Original Message - From: Darrell ([EMAIL PROTECTED]) [EMAIL PROTECTED] To: declude.junkmail@declude.com Sent: Saturday, September 29, 2007 10:10 AM Subject: Re: [Declude.JunkMail] HELP, Declude stoped functioning Randy, Is the decludeproc service started? Also, in the declude folder to you have a diags text file? Darrell -- Check out http://www.invariantsystems.com for utilities for Declude, Imail, mxGuard, and ORF. IMail/Declude Overflow Queue Monitoring, SURBL/URI integration, MRTG Integration, and Log Parsers. Randy Armbrecht wrote: apologixe for false alarm; after re-install of earlier version (4.3.46) I saw messages goinf into proc folder, so assumprtion was made it was working; but apparewntly my mistake for assuming. No declude logs being generated so it still appears to be not functioning --- Randy A. Technical Support Director Global Web Solutions, Inc. 804-442-5300 globalweb.net - Original Message - From: Randy Armbrecht [EMAIL PROTECTED] To: declude.junkmail@declude.com Sent: Saturday, September 29, 2007 9:24 AM Subject: Re: [Declude.JunkMail] HELP, Declude stoped functioning We have experienced the same issue - as of 1.30pm friday our declude just stopped working; all attempts to restart it are not working - we've rebooted, re-installed, etc. We did just renew our SA with declude at 12.30pm yesterday; I'm wondering if that has anything to do with it. Declude - please contact me! I've emailed urgent at declude and left a voice mail on your support line Randy A. Global Web Solutions Inc 804-442-56300 - Original Message - From: Serge [EMAIL PROTECTED] To: declude.junkmail@declude.com Cc: [EMAIL PROTECTED]; [EMAIL PROTECTED] Sent: Wednesday, September 26, 2007 3:02 PM Subject: [Declude.JunkMail] HELP, Declude stoped functioning Dear Support, Today my declude stoped functioning Nothing being writen to the logs since 14:00 local time (GMT) Imail smtp delivery still pointing to declude.exe Rebooting did not help what is going on ? Please help, very urgent Serge Dergham Cefib Internet Av de la Nation B.P. E1172 Bamako, Mali --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. -- --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com.
RE: [Declude.JunkMail] HELP, Declude stoped functioning
We had a similar issue yesterday too at about 3:30 PM(AZ) mail stared building up in the proc folder. Dedecludeproc was running but when I tried to restart it failed to respond to the restart. Killed the process and restart and the mailed started to flow. We had this same thing happen about 20-30 ago thought it was one time thing but guess not. Declude 4.3.7 Smartermail 3.3.2369 Rick -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Randy Armbrecht Sent: Saturday, September 29, 2007 7:16 AM To: declude.junkmail@declude.com Subject: Re: [Declude.JunkMail] HELP, Declude stoped functioning just another update - decludeproc process is running (showing in task manager) but at 0% CPU; system sees it but nothing is firing it off...very strange. continuing to look into it further --- Randy A. Technical Support Director Global Web Solutions, Inc. 804-442-5300 globalweb.net - Original Message - From: Randy Armbrecht [EMAIL PROTECTED] To: declude.junkmail@declude.com Sent: Saturday, September 29, 2007 9:59 AM Subject: Re: [Declude.JunkMail] HELP, Declude stoped functioning apologixe for false alarm; after re-install of earlier version (4.3.46) I saw messages goinf into proc folder, so assumprtion was made it was working; but apparewntly my mistake for assuming. No declude logs being generated so it still appears to be not functioning --- Randy A. Technical Support Director Global Web Solutions, Inc. 804-442-5300 globalweb.net - Original Message - From: Randy Armbrecht [EMAIL PROTECTED] To: declude.junkmail@declude.com Sent: Saturday, September 29, 2007 9:24 AM Subject: Re: [Declude.JunkMail] HELP, Declude stoped functioning We have experienced the same issue - as of 1.30pm friday our declude just stopped working; all attempts to restart it are not working - we've rebooted, re-installed, etc. We did just renew our SA with declude at 12.30pm yesterday; I'm wondering if that has anything to do with it. Declude - please contact me! I've emailed urgent at declude and left a voice mail on your support line Randy A. Global Web Solutions Inc 804-442-56300 - Original Message - From: Serge [EMAIL PROTECTED] To: declude.junkmail@declude.com Cc: [EMAIL PROTECTED]; [EMAIL PROTECTED] Sent: Wednesday, September 26, 2007 3:02 PM Subject: [Declude.JunkMail] HELP, Declude stoped functioning Dear Support, Today my declude stoped functioning Nothing being writen to the logs since 14:00 local time (GMT) Imail smtp delivery still pointing to declude.exe Rebooting did not help what is going on ? Please help, very urgent Serge Dergham Cefib Internet Av de la Nation B.P. E1172 Bamako, Mali --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com.
Re: [Declude.JunkMail] HELP, Declude stoped functioning
we're on declude 4.3.59 and imail 8.22;l we had an issue on 8.30.07 where mail was building up in proc/work folders and declude moved us to the new beta at that time; resolved everything and declude seemed to run alot better after that as well. but now the license is showing it's not valid after we renewed our SA yesterday.. --- Randy A. Technical Support Director Global Web Solutions, Inc. 804-442-5300 globalweb.net - Original Message - From: Rick Baranowski [EMAIL PROTECTED] To: declude.junkmail@declude.com Sent: Saturday, September 29, 2007 10:52 AM Subject: RE: [Declude.JunkMail] HELP, Declude stoped functioning We had a similar issue yesterday too at about 3:30 PM(AZ) mail stared building up in the proc folder. Dedecludeproc was running but when I tried to restart it failed to respond to the restart. Killed the process and restart and the mailed started to flow. We had this same thing happen about 20-30 ago thought it was one time thing but guess not. Declude 4.3.7 Smartermail 3.3.2369 Rick -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Randy Armbrecht Sent: Saturday, September 29, 2007 7:16 AM To: declude.junkmail@declude.com Subject: Re: [Declude.JunkMail] HELP, Declude stoped functioning just another update - decludeproc process is running (showing in task manager) but at 0% CPU; system sees it but nothing is firing it off...very strange. continuing to look into it further --- Randy A. Technical Support Director Global Web Solutions, Inc. 804-442-5300 globalweb.net - Original Message - From: Randy Armbrecht [EMAIL PROTECTED] To: declude.junkmail@declude.com Sent: Saturday, September 29, 2007 9:59 AM Subject: Re: [Declude.JunkMail] HELP, Declude stoped functioning apologixe for false alarm; after re-install of earlier version (4.3.46) I saw messages goinf into proc folder, so assumprtion was made it was working; but apparewntly my mistake for assuming. No declude logs being generated so it still appears to be not functioning --- Randy A. Technical Support Director Global Web Solutions, Inc. 804-442-5300 globalweb.net - Original Message - From: Randy Armbrecht [EMAIL PROTECTED] To: declude.junkmail@declude.com Sent: Saturday, September 29, 2007 9:24 AM Subject: Re: [Declude.JunkMail] HELP, Declude stoped functioning We have experienced the same issue - as of 1.30pm friday our declude just stopped working; all attempts to restart it are not working - we've rebooted, re-installed, etc. We did just renew our SA with declude at 12.30pm yesterday; I'm wondering if that has anything to do with it. Declude - please contact me! I've emailed urgent at declude and left a voice mail on your support line Randy A. Global Web Solutions Inc 804-442-56300 - Original Message - From: Serge [EMAIL PROTECTED] To: declude.junkmail@declude.com Cc: [EMAIL PROTECTED]; [EMAIL PROTECTED] Sent: Wednesday, September 26, 2007 3:02 PM Subject: [Declude.JunkMail] HELP, Declude stoped functioning Dear Support, Today my declude stoped functioning Nothing being writen to the logs since 14:00 local time (GMT) Imail smtp delivery still pointing to declude.exe Rebooting did not help what is going on ? Please help, very urgent Serge Dergham Cefib Internet Av de la Nation B.P. E1172 Bamako, Mali --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com.
Re: [Declude.JunkMail] HELP, Declude stoped functioning
You will need to contact Declude at this point. There is nothing we can do to help you out since the key is showing as expired thus is will not process messages. Darrell -- Check out http://www.invariantsystems.com for utilities for Declude, Imail, mxGuard, and ORF. IMail/Declude Overflow Queue Monitoring, SURBL/URI integration, MRTG Integration, and Log Parsers. Randy Armbrecht wrote: Darrell, thanks for thew quick response... process is running; but only at 3 threads and 0% CPU. do have a diags.txt file; looking into that it shows at bottom: [81CDE419-BDA4-44DB-9090-89C4A7492A98] IS EXPIRED KEY but we just renewed this yesterday.. --- Randy A. Technical Support Director Global Web Solutions, Inc. 804-442-5300 globalweb.net - Original Message - From: Darrell ([EMAIL PROTECTED]) [EMAIL PROTECTED] To: declude.junkmail@declude.com Sent: Saturday, September 29, 2007 10:10 AM Subject: Re: [Declude.JunkMail] HELP, Declude stoped functioning Randy, Is the decludeproc service started? Also, in the declude folder to you have a diags text file? Darrell -- Check out http://www.invariantsystems.com for utilities for Declude, Imail, mxGuard, and ORF. IMail/Declude Overflow Queue Monitoring, SURBL/URI integration, MRTG Integration, and Log Parsers. Randy Armbrecht wrote: apologixe for false alarm; after re-install of earlier version (4.3.46) I saw messages goinf into proc folder, so assumprtion was made it was working; but apparewntly my mistake for assuming. No declude logs being generated so it still appears to be not functioning --- Randy A. Technical Support Director Global Web Solutions, Inc. 804-442-5300 globalweb.net - Original Message - From: Randy Armbrecht [EMAIL PROTECTED] To: declude.junkmail@declude.com Sent: Saturday, September 29, 2007 9:24 AM Subject: Re: [Declude.JunkMail] HELP, Declude stoped functioning We have experienced the same issue - as of 1.30pm friday our declude just stopped working; all attempts to restart it are not working - we've rebooted, re-installed, etc. We did just renew our SA with declude at 12.30pm yesterday; I'm wondering if that has anything to do with it. Declude - please contact me! I've emailed urgent at declude and left a voice mail on your support line Randy A. Global Web Solutions Inc 804-442-56300 - Original Message - From: Serge [EMAIL PROTECTED] To: declude.junkmail@declude.com Cc: [EMAIL PROTECTED]; [EMAIL PROTECTED] Sent: Wednesday, September 26, 2007 3:02 PM Subject: [Declude.JunkMail] HELP, Declude stoped functioning Dear Support, Today my declude stoped functioning Nothing being writen to the logs since 14:00 local time (GMT) Imail smtp delivery still pointing to declude.exe Rebooting did not help what is going on ? Please help, very urgent Serge Dergham Cefib Internet Av de la Nation B.P. E1172 Bamako, Mali --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. -- --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. -- --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com.
Re: [Declude.JunkMail] HELP, Declude stoped functioning
yes - unfortunately I have realized that over the past few hours... I wish Declude had 24 hour support! --- Randy A. Technical Support Director Global Web Solutions, Inc. 804-442-5300 globalweb.net - Original Message - From: Darrell ([EMAIL PROTECTED]) [EMAIL PROTECTED] To: declude.junkmail@declude.com Sent: Saturday, September 29, 2007 11:30 AM Subject: Re: [Declude.JunkMail] HELP, Declude stoped functioning You will need to contact Declude at this point. There is nothing we can do to help you out since the key is showing as expired thus is will not process messages. Darrell -- Check out http://www.invariantsystems.com for utilities for Declude, Imail, mxGuard, and ORF. IMail/Declude Overflow Queue Monitoring, SURBL/URI integration, MRTG Integration, and Log Parsers. Randy Armbrecht wrote: Darrell, thanks for thew quick response... process is running; but only at 3 threads and 0% CPU. do have a diags.txt file; looking into that it shows at bottom: [81CDE419-BDA4-44DB-9090-89C4A7492A98] IS EXPIRED KEY but we just renewed this yesterday.. --- Randy A. Technical Support Director Global Web Solutions, Inc. 804-442-5300 globalweb.net - Original Message - From: Darrell ([EMAIL PROTECTED]) [EMAIL PROTECTED] To: declude.junkmail@declude.com Sent: Saturday, September 29, 2007 10:10 AM Subject: Re: [Declude.JunkMail] HELP, Declude stoped functioning Randy, Is the decludeproc service started? Also, in the declude folder to you have a diags text file? Darrell -- Check out http://www.invariantsystems.com for utilities for Declude, Imail, mxGuard, and ORF. IMail/Declude Overflow Queue Monitoring, SURBL/URI integration, MRTG Integration, and Log Parsers. Randy Armbrecht wrote: apologixe for false alarm; after re-install of earlier version (4.3.46) I saw messages goinf into proc folder, so assumprtion was made it was working; but apparewntly my mistake for assuming. No declude logs being generated so it still appears to be not functioning --- Randy A. Technical Support Director Global Web Solutions, Inc. 804-442-5300 globalweb.net - Original Message - From: Randy Armbrecht [EMAIL PROTECTED] To: declude.junkmail@declude.com Sent: Saturday, September 29, 2007 9:24 AM Subject: Re: [Declude.JunkMail] HELP, Declude stoped functioning We have experienced the same issue - as of 1.30pm friday our declude just stopped working; all attempts to restart it are not working - we've rebooted, re-installed, etc. We did just renew our SA with declude at 12.30pm yesterday; I'm wondering if that has anything to do with it. Declude - please contact me! I've emailed urgent at declude and left a voice mail on your support line Randy A. Global Web Solutions Inc 804-442-56300 - Original Message - From: Serge [EMAIL PROTECTED] To: declude.junkmail@declude.com Cc: [EMAIL PROTECTED]; [EMAIL PROTECTED] Sent: Wednesday, September 26, 2007 3:02 PM Subject: [Declude.JunkMail] HELP, Declude stoped functioning Dear Support, Today my declude stoped functioning Nothing being writen to the logs since 14:00 local time (GMT) Imail smtp delivery still pointing to declude.exe Rebooting did not help what is going on ? Please help, very urgent Serge Dergham Cefib Internet Av de la Nation B.P. E1172 Bamako, Mali --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. -- --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. -- --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com.
Re: [Declude.JunkMail] HELP, Declude stoped functioning
Darrell, The Web server at fluidhosting.com that dlanalyzer.com is hosted on is listed in CBL currently and has been before. http://cbl.abuseat.org/lookup.cgi?ip=204.14.91.21 Matt Darrell ([EMAIL PROTECTED]) wrote: You will need to contact Declude at this point. There is nothing we can do to help you out since the key is showing as expired thus is will not process messages. Darrell -- Check out http://www.invariantsystems.com for utilities for Declude, Imail, mxGuard, and ORF. IMail/Declude Overflow Queue Monitoring, SURBL/URI integration, MRTG Integration, and Log Parsers. Randy Armbrecht wrote: Darrell, thanks for thew quick response... process is running; but only at 3 threads and 0% CPU. do have a diags.txt file; looking into that it shows at bottom: [81CDE419-BDA4-44DB-9090-89C4A7492A98] IS EXPIRED KEY but we just renewed this yesterday.. --- Randy A. Technical Support Director Global Web Solutions, Inc. 804-442-5300 globalweb.net - Original Message - From: Darrell ([EMAIL PROTECTED]) [EMAIL PROTECTED] To: declude.junkmail@declude.com Sent: Saturday, September 29, 2007 10:10 AM Subject: Re: [Declude.JunkMail] HELP, Declude stoped functioning Randy, Is the decludeproc service started? Also, in the declude folder to you have a diags text file? Darrell -- Check out http://www.invariantsystems.com for utilities for Declude, Imail, mxGuard, and ORF. IMail/Declude Overflow Queue Monitoring, SURBL/URI integration, MRTG Integration, and Log Parsers. Randy Armbrecht wrote: apologixe for false alarm; after re-install of earlier version (4.3.46) I saw messages goinf into proc folder, so assumprtion was made it was working; but apparewntly my mistake for assuming. No declude logs being generated so it still appears to be not functioning --- Randy A. Technical Support Director Global Web Solutions, Inc. 804-442-5300 globalweb.net - Original Message - From: Randy Armbrecht [EMAIL PROTECTED] To: declude.junkmail@declude.com Sent: Saturday, September 29, 2007 9:24 AM Subject: Re: [Declude.JunkMail] HELP, Declude stoped functioning We have experienced the same issue - as of 1.30pm friday our declude just stopped working; all attempts to restart it are not working - we've rebooted, re-installed, etc. We did just renew our SA with declude at 12.30pm yesterday; I'm wondering if that has anything to do with it. Declude - please contact me! I've emailed urgent at declude and left a voice mail on your support line Randy A. Global Web Solutions Inc 804-442-56300 - Original Message - From: Serge [EMAIL PROTECTED] To: declude.junkmail@declude.com Cc: [EMAIL PROTECTED]; [EMAIL PROTECTED] Sent: Wednesday, September 26, 2007 3:02 PM Subject: [Declude.JunkMail] HELP, Declude stoped functioning Dear Support, Today my declude stoped functioning Nothing being writen to the logs since 14:00 local time (GMT) Imail smtp delivery still pointing to declude.exe Rebooting did not help what is going on ? Please help, very urgent Serge Dergham Cefib Internet Av de la Nation B.P. E1172 Bamako, Mali --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. -- --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com.
Re: [Declude.JunkMail] HELP, Declude stoped functioning
does declude monitor this list off hours? we are receiving complaints by the minute from our customers and I cannot wait until Monday morning for someone to find my emails to support and voice mails. --- Randy A. Technical Support Director Global Web Solutions, Inc. 804-442-5300 globalweb.net - Original Message - From: Darrell ([EMAIL PROTECTED]) [EMAIL PROTECTED] To: declude.junkmail@declude.com Sent: Saturday, September 29, 2007 11:30 AM Subject: Re: [Declude.JunkMail] HELP, Declude stoped functioning You will need to contact Declude at this point. There is nothing we can do to help you out since the key is showing as expired thus is will not process messages. Darrell -- Check out http://www.invariantsystems.com for utilities for Declude, Imail, mxGuard, and ORF. IMail/Declude Overflow Queue Monitoring, SURBL/URI integration, MRTG Integration, and Log Parsers. Randy Armbrecht wrote: Darrell, thanks for thew quick response... process is running; but only at 3 threads and 0% CPU. do have a diags.txt file; looking into that it shows at bottom: [81CDE419-BDA4-44DB-9090-89C4A7492A98] IS EXPIRED KEY but we just renewed this yesterday.. --- Randy A. Technical Support Director Global Web Solutions, Inc. 804-442-5300 globalweb.net - Original Message - From: Darrell ([EMAIL PROTECTED]) [EMAIL PROTECTED] To: declude.junkmail@declude.com Sent: Saturday, September 29, 2007 10:10 AM Subject: Re: [Declude.JunkMail] HELP, Declude stoped functioning Randy, Is the decludeproc service started? Also, in the declude folder to you have a diags text file? Darrell -- Check out http://www.invariantsystems.com for utilities for Declude, Imail, mxGuard, and ORF. IMail/Declude Overflow Queue Monitoring, SURBL/URI integration, MRTG Integration, and Log Parsers. Randy Armbrecht wrote: apologixe for false alarm; after re-install of earlier version (4.3.46) I saw messages goinf into proc folder, so assumprtion was made it was working; but apparewntly my mistake for assuming. No declude logs being generated so it still appears to be not functioning --- Randy A. Technical Support Director Global Web Solutions, Inc. 804-442-5300 globalweb.net - Original Message - From: Randy Armbrecht [EMAIL PROTECTED] To: declude.junkmail@declude.com Sent: Saturday, September 29, 2007 9:24 AM Subject: Re: [Declude.JunkMail] HELP, Declude stoped functioning We have experienced the same issue - as of 1.30pm friday our declude just stopped working; all attempts to restart it are not working - we've rebooted, re-installed, etc. We did just renew our SA with declude at 12.30pm yesterday; I'm wondering if that has anything to do with it. Declude - please contact me! I've emailed urgent at declude and left a voice mail on your support line Randy A. Global Web Solutions Inc 804-442-56300 - Original Message - From: Serge [EMAIL PROTECTED] To: declude.junkmail@declude.com Cc: [EMAIL PROTECTED]; [EMAIL PROTECTED] Sent: Wednesday, September 26, 2007 3:02 PM Subject: [Declude.JunkMail] HELP, Declude stoped functioning Dear Support, Today my declude stoped functioning Nothing being writen to the logs since 14:00 local time (GMT) Imail smtp delivery still pointing to declude.exe Rebooting did not help what is going on ? Please help, very urgent Serge Dergham Cefib Internet Av de la Nation B.P. E1172 Bamako, Mali --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. -- --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. -- --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe
Re: [Declude.JunkMail] HELP, Declude stoped functioning
Thanks for the heads up Matt. It's a shared hosting environment so this kind of stuff happens every once in a while. They are a good hosting company (pretty responsive on all of the issues). I just checked that link and it appears that they have either expired from the RBL or were removed. IP Address 204.14.91.21 was not found in the CBL. Thanks Darrell -- Check out http://www.invariantsystems.com for utilities for Declude, Imail, mxGuard, and ORF. IMail/Declude Overflow Queue Monitoring, SURBL/URI integration, MRTG Integration, and Log Parsers. Matt wrote: Darrell, The Web server at fluidhosting.com that dlanalyzer.com is hosted on is listed in CBL currently and has been before. http://cbl.abuseat.org/lookup.cgi?ip=204.14.91.21 Matt Darrell ([EMAIL PROTECTED]) wrote: You will need to contact Declude at this point. There is nothing we can do to help you out since the key is showing as expired thus is will not process messages. Darrell -- Check out http://www.invariantsystems.com for utilities for Declude, Imail, mxGuard, and ORF. IMail/Declude Overflow Queue Monitoring, SURBL/URI integration, MRTG Integration, and Log Parsers. Randy Armbrecht wrote: Darrell, thanks for thew quick response... process is running; but only at 3 threads and 0% CPU. do have a diags.txt file; looking into that it shows at bottom: [81CDE419-BDA4-44DB-9090-89C4A7492A98] IS EXPIRED KEY but we just renewed this yesterday.. --- Randy A. Technical Support Director Global Web Solutions, Inc. 804-442-5300 globalweb.net - Original Message - From: Darrell ([EMAIL PROTECTED]) [EMAIL PROTECTED] To: declude.junkmail@declude.com Sent: Saturday, September 29, 2007 10:10 AM Subject: Re: [Declude.JunkMail] HELP, Declude stoped functioning Randy, Is the decludeproc service started? Also, in the declude folder to you have a diags text file? Darrell -- Check out http://www.invariantsystems.com for utilities for Declude, Imail, mxGuard, and ORF. IMail/Declude Overflow Queue Monitoring, SURBL/URI integration, MRTG Integration, and Log Parsers. Randy Armbrecht wrote: apologixe for false alarm; after re-install of earlier version (4.3.46) I saw messages goinf into proc folder, so assumprtion was made it was working; but apparewntly my mistake for assuming. No declude logs being generated so it still appears to be not functioning --- Randy A. Technical Support Director Global Web Solutions, Inc. 804-442-5300 globalweb.net - Original Message - From: Randy Armbrecht [EMAIL PROTECTED] To: declude.junkmail@declude.com Sent: Saturday, September 29, 2007 9:24 AM Subject: Re: [Declude.JunkMail] HELP, Declude stoped functioning We have experienced the same issue - as of 1.30pm friday our declude just stopped working; all attempts to restart it are not working - we've rebooted, re-installed, etc. We did just renew our SA with declude at 12.30pm yesterday; I'm wondering if that has anything to do with it. Declude - please contact me! I've emailed urgent at declude and left a voice mail on your support line Randy A. Global Web Solutions Inc 804-442-56300 - Original Message - From: Serge [EMAIL PROTECTED] To: declude.junkmail@declude.com Cc: [EMAIL PROTECTED]; [EMAIL PROTECTED] Sent: Wednesday, September 26, 2007 3:02 PM Subject: [Declude.JunkMail] HELP, Declude stoped functioning Dear Support, Today my declude stoped functioning Nothing being writen to the logs since 14:00 local time (GMT) Imail smtp delivery still pointing to declude.exe Rebooting did not help what is going on ? Please help, very urgent Serge Dergham Cefib Internet Av de la Nation B.P. E1172 Bamako, Mali --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. -- --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list
RE: [Declude.JunkMail] HELP, Declude stoped functioning
I would at least temporally disable Declude until you can get a hold of support. At least you can get mail flowing. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Randy Armbrecht Sent: Saturday, September 29, 2007 12:42 PM To: declude.junkmail@declude.com Subject: Re: [Declude.JunkMail] HELP, Declude stoped functioning does declude monitor this list off hours? we are receiving complaints by the minute from our customers and I cannot wait until Monday morning for someone to find my emails to support and voice mails. --- Randy A. Technical Support Director Global Web Solutions, Inc. 804-442-5300 globalweb.net - Original Message - From: Darrell ([EMAIL PROTECTED]) [EMAIL PROTECTED] To: declude.junkmail@declude.com Sent: Saturday, September 29, 2007 11:30 AM Subject: Re: [Declude.JunkMail] HELP, Declude stoped functioning You will need to contact Declude at this point. There is nothing we can do to help you out since the key is showing as expired thus is will not process messages. Darrell -- Check out http://www.invariantsystems.com for utilities for Declude, Imail, mxGuard, and ORF. IMail/Declude Overflow Queue Monitoring, SURBL/URI integration, MRTG Integration, and Log Parsers. Randy Armbrecht wrote: Darrell, thanks for thew quick response... process is running; but only at 3 threads and 0% CPU. do have a diags.txt file; looking into that it shows at bottom: [81CDE419-BDA4-44DB-9090-89C4A7492A98] IS EXPIRED KEY but we just renewed this yesterday.. --- Randy A. Technical Support Director Global Web Solutions, Inc. 804-442-5300 globalweb.net - Original Message - From: Darrell ([EMAIL PROTECTED]) [EMAIL PROTECTED] To: declude.junkmail@declude.com Sent: Saturday, September 29, 2007 10:10 AM Subject: Re: [Declude.JunkMail] HELP, Declude stoped functioning Randy, Is the decludeproc service started? Also, in the declude folder to you have a diags text file? Darrell -- Check out http://www.invariantsystems.com for utilities for Declude, Imail, mxGuard, and ORF. IMail/Declude Overflow Queue Monitoring, SURBL/URI integration, MRTG Integration, and Log Parsers. Randy Armbrecht wrote: apologixe for false alarm; after re-install of earlier version (4.3.46) I saw messages goinf into proc folder, so assumprtion was made it was working; but apparewntly my mistake for assuming. No declude logs being generated so it still appears to be not functioning --- Randy A. Technical Support Director Global Web Solutions, Inc. 804-442-5300 globalweb.net - Original Message - From: Randy Armbrecht [EMAIL PROTECTED] To: declude.junkmail@declude.com Sent: Saturday, September 29, 2007 9:24 AM Subject: Re: [Declude.JunkMail] HELP, Declude stoped functioning We have experienced the same issue - as of 1.30pm friday our declude just stopped working; all attempts to restart it are not working - we've rebooted, re-installed, etc. We did just renew our SA with declude at 12.30pm yesterday; I'm wondering if that has anything to do with it. Declude - please contact me! I've emailed urgent at declude and left a voice mail on your support line Randy A. Global Web Solutions Inc 804-442-56300 - Original Message - From: Serge [EMAIL PROTECTED] To: declude.junkmail@declude.com Cc: [EMAIL PROTECTED]; [EMAIL PROTECTED] Sent: Wednesday, September 26, 2007 3:02 PM Subject: [Declude.JunkMail] HELP, Declude stoped functioning Dear Support, Today my declude stoped functioning Nothing being writen to the logs since 14:00 local time (GMT) Imail smtp delivery still pointing to declude.exe Rebooting did not help what is going on ? Please help, very urgent Serge Dergham Cefib Internet Av de la Nation B.P. E1172 Bamako, Mali --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. -- --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail
RE: [Declude.JunkMail] HELP, Declude stoped functioning
I believe they have instructions for urgent support, e.g. [EMAIL PROTECTED] (not sure if I remember it right). I would definitely call and leave a message for support with return number! -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Rick Baranowski Sent: Saturday, September 29, 2007 4:12 PM To: declude.junkmail@declude.com Subject: RE: [Declude.JunkMail] HELP, Declude stoped functioning I would at least temporally disable Declude until you can get a hold of support. At least you can get mail flowing. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Randy Armbrecht Sent: Saturday, September 29, 2007 12:42 PM To: declude.junkmail@declude.com Subject: Re: [Declude.JunkMail] HELP, Declude stoped functioning does declude monitor this list off hours? we are receiving complaints by the minute from our customers and I cannot wait until Monday morning for someone to find my emails to support and voice mails. --- Randy A. Technical Support Director Global Web Solutions, Inc. 804-442-5300 globalweb.net - Original Message - From: Darrell ([EMAIL PROTECTED]) [EMAIL PROTECTED] To: declude.junkmail@declude.com Sent: Saturday, September 29, 2007 11:30 AM Subject: Re: [Declude.JunkMail] HELP, Declude stoped functioning You will need to contact Declude at this point. There is nothing we can do to help you out since the key is showing as expired thus is will not process messages. Darrell -- Check out http://www.invariantsystems.com for utilities for Declude, Imail, mxGuard, and ORF. IMail/Declude Overflow Queue Monitoring, SURBL/URI integration, MRTG Integration, and Log Parsers. Randy Armbrecht wrote: Darrell, thanks for thew quick response... process is running; but only at 3 threads and 0% CPU. do have a diags.txt file; looking into that it shows at bottom: [81CDE419-BDA4-44DB-9090-89C4A7492A98] IS EXPIRED KEY but we just renewed this yesterday.. --- Randy A. Technical Support Director Global Web Solutions, Inc. 804-442-5300 globalweb.net - Original Message - From: Darrell ([EMAIL PROTECTED]) [EMAIL PROTECTED] To: declude.junkmail@declude.com Sent: Saturday, September 29, 2007 10:10 AM Subject: Re: [Declude.JunkMail] HELP, Declude stoped functioning Randy, Is the decludeproc service started? Also, in the declude folder to you have a diags text file? Darrell -- Check out http://www.invariantsystems.com for utilities for Declude, Imail, mxGuard, and ORF. IMail/Declude Overflow Queue Monitoring, SURBL/URI integration, MRTG Integration, and Log Parsers. Randy Armbrecht wrote: apologixe for false alarm; after re-install of earlier version (4.3.46) I saw messages goinf into proc folder, so assumprtion was made it was working; but apparewntly my mistake for assuming. No declude logs being generated so it still appears to be not functioning --- Randy A. Technical Support Director Global Web Solutions, Inc. 804-442-5300 globalweb.net - Original Message - From: Randy Armbrecht [EMAIL PROTECTED] To: declude.junkmail@declude.com Sent: Saturday, September 29, 2007 9:24 AM Subject: Re: [Declude.JunkMail] HELP, Declude stoped functioning We have experienced the same issue - as of 1.30pm friday our declude just stopped working; all attempts to restart it are not working - we've rebooted, re-installed, etc. We did just renew our SA with declude at 12.30pm yesterday; I'm wondering if that has anything to do with it. Declude - please contact me! I've emailed urgent at declude and left a voice mail on your support line Randy A. Global Web Solutions Inc 804-442-56300 - Original Message - From: Serge [EMAIL PROTECTED] To: declude.junkmail@declude.com Cc: [EMAIL PROTECTED]; [EMAIL PROTECTED] Sent: Wednesday, September 26, 2007 3:02 PM Subject: [Declude.JunkMail] HELP, Declude stoped functioning Dear Support, Today my declude stoped functioning Nothing being writen to the logs since 14:00 local time (GMT) Imail smtp delivery still pointing to declude.exe Rebooting did not help what is going on ? Please help, very urgent Serge Dergham Cefib Internet Av de la Nation B.P. E1172 Bamako, Mali --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail
Re: [Declude.JunkMail] HELP, Declude stoped functioning
no problem with mail flowing; that's going fine; just no spam or virus filtering occuring --- Randy A. Technical Support Director Global Web Solutions, Inc. 804-442-5300 globalweb.net - Original Message - From: Rick Baranowski [EMAIL PROTECTED] To: declude.junkmail@declude.com Sent: Saturday, September 29, 2007 4:11 PM Subject: RE: [Declude.JunkMail] HELP, Declude stoped functioning I would at least temporally disable Declude until you can get a hold of support. At least you can get mail flowing. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Randy Armbrecht Sent: Saturday, September 29, 2007 12:42 PM To: declude.junkmail@declude.com Subject: Re: [Declude.JunkMail] HELP, Declude stoped functioning does declude monitor this list off hours? we are receiving complaints by the minute from our customers and I cannot wait until Monday morning for someone to find my emails to support and voice mails. --- Randy A. Technical Support Director Global Web Solutions, Inc. 804-442-5300 globalweb.net - Original Message - From: Darrell ([EMAIL PROTECTED]) [EMAIL PROTECTED] To: declude.junkmail@declude.com Sent: Saturday, September 29, 2007 11:30 AM Subject: Re: [Declude.JunkMail] HELP, Declude stoped functioning You will need to contact Declude at this point. There is nothing we can do to help you out since the key is showing as expired thus is will not process messages. Darrell -- Check out http://www.invariantsystems.com for utilities for Declude, Imail, mxGuard, and ORF. IMail/Declude Overflow Queue Monitoring, SURBL/URI integration, MRTG Integration, and Log Parsers. Randy Armbrecht wrote: Darrell, thanks for thew quick response... process is running; but only at 3 threads and 0% CPU. do have a diags.txt file; looking into that it shows at bottom: [81CDE419-BDA4-44DB-9090-89C4A7492A98] IS EXPIRED KEY but we just renewed this yesterday.. --- Randy A. Technical Support Director Global Web Solutions, Inc. 804-442-5300 globalweb.net - Original Message - From: Darrell ([EMAIL PROTECTED]) [EMAIL PROTECTED] To: declude.junkmail@declude.com Sent: Saturday, September 29, 2007 10:10 AM Subject: Re: [Declude.JunkMail] HELP, Declude stoped functioning Randy, Is the decludeproc service started? Also, in the declude folder to you have a diags text file? Darrell -- Check out http://www.invariantsystems.com for utilities for Declude, Imail, mxGuard, and ORF. IMail/Declude Overflow Queue Monitoring, SURBL/URI integration, MRTG Integration, and Log Parsers. Randy Armbrecht wrote: apologixe for false alarm; after re-install of earlier version (4.3.46) I saw messages goinf into proc folder, so assumprtion was made it was working; but apparewntly my mistake for assuming. No declude logs being generated so it still appears to be not functioning --- Randy A. Technical Support Director Global Web Solutions, Inc. 804-442-5300 globalweb.net - Original Message - From: Randy Armbrecht [EMAIL PROTECTED] To: declude.junkmail@declude.com Sent: Saturday, September 29, 2007 9:24 AM Subject: Re: [Declude.JunkMail] HELP, Declude stoped functioning We have experienced the same issue - as of 1.30pm friday our declude just stopped working; all attempts to restart it are not working - we've rebooted, re-installed, etc. We did just renew our SA with declude at 12.30pm yesterday; I'm wondering if that has anything to do with it. Declude - please contact me! I've emailed urgent at declude and left a voice mail on your support line Randy A. Global Web Solutions Inc 804-442-56300 - Original Message - From: Serge [EMAIL PROTECTED] To: declude.junkmail@declude.com Cc: [EMAIL PROTECTED]; [EMAIL PROTECTED] Sent: Wednesday, September 26, 2007 3:02 PM Subject: [Declude.JunkMail] HELP, Declude stoped functioning Dear Support, Today my declude stoped functioning Nothing being writen to the logs since 14:00 local time (GMT) Imail smtp delivery still pointing to declude.exe Rebooting did not help what is going on ? Please help, very urgent Serge Dergham Cefib Internet Av de la Nation B.P. E1172 Bamako, Mali --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http
Re: [Declude.JunkMail] HELP, Declude stoped functioning
urgent must be only M-F urgent - that was the first thing I did at 9am was send an email to that address. --- Randy A. Technical Support Director Global Web Solutions, Inc. 804-442-5300 globalweb.net - Original Message - From: Andy Schmidt [EMAIL PROTECTED] To: declude.junkmail@declude.com Sent: Saturday, September 29, 2007 4:53 PM Subject: RE: [Declude.JunkMail] HELP, Declude stoped functioning I believe they have instructions for urgent support, e.g. [EMAIL PROTECTED] (not sure if I remember it right). I would definitely call and leave a message for support with return number! -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Rick Baranowski Sent: Saturday, September 29, 2007 4:12 PM To: declude.junkmail@declude.com Subject: RE: [Declude.JunkMail] HELP, Declude stoped functioning I would at least temporally disable Declude until you can get a hold of support. At least you can get mail flowing. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Randy Armbrecht Sent: Saturday, September 29, 2007 12:42 PM To: declude.junkmail@declude.com Subject: Re: [Declude.JunkMail] HELP, Declude stoped functioning does declude monitor this list off hours? we are receiving complaints by the minute from our customers and I cannot wait until Monday morning for someone to find my emails to support and voice mails. --- Randy A. Technical Support Director Global Web Solutions, Inc. 804-442-5300 globalweb.net - Original Message - From: Darrell ([EMAIL PROTECTED]) [EMAIL PROTECTED] To: declude.junkmail@declude.com Sent: Saturday, September 29, 2007 11:30 AM Subject: Re: [Declude.JunkMail] HELP, Declude stoped functioning You will need to contact Declude at this point. There is nothing we can do to help you out since the key is showing as expired thus is will not process messages. Darrell -- Check out http://www.invariantsystems.com for utilities for Declude, Imail, mxGuard, and ORF. IMail/Declude Overflow Queue Monitoring, SURBL/URI integration, MRTG Integration, and Log Parsers. Randy Armbrecht wrote: Darrell, thanks for thew quick response... process is running; but only at 3 threads and 0% CPU. do have a diags.txt file; looking into that it shows at bottom: [81CDE419-BDA4-44DB-9090-89C4A7492A98] IS EXPIRED KEY but we just renewed this yesterday.. --- Randy A. Technical Support Director Global Web Solutions, Inc. 804-442-5300 globalweb.net - Original Message - From: Darrell ([EMAIL PROTECTED]) [EMAIL PROTECTED] To: declude.junkmail@declude.com Sent: Saturday, September 29, 2007 10:10 AM Subject: Re: [Declude.JunkMail] HELP, Declude stoped functioning Randy, Is the decludeproc service started? Also, in the declude folder to you have a diags text file? Darrell -- Check out http://www.invariantsystems.com for utilities for Declude, Imail, mxGuard, and ORF. IMail/Declude Overflow Queue Monitoring, SURBL/URI integration, MRTG Integration, and Log Parsers. Randy Armbrecht wrote: apologixe for false alarm; after re-install of earlier version (4.3.46) I saw messages goinf into proc folder, so assumprtion was made it was working; but apparewntly my mistake for assuming. No declude logs being generated so it still appears to be not functioning --- Randy A. Technical Support Director Global Web Solutions, Inc. 804-442-5300 globalweb.net - Original Message - From: Randy Armbrecht [EMAIL PROTECTED] To: declude.junkmail@declude.com Sent: Saturday, September 29, 2007 9:24 AM Subject: Re: [Declude.JunkMail] HELP, Declude stoped functioning We have experienced the same issue - as of 1.30pm friday our declude just stopped working; all attempts to restart it are not working - we've rebooted, re-installed, etc. We did just renew our SA with declude at 12.30pm yesterday; I'm wondering if that has anything to do with it. Declude - please contact me! I've emailed urgent at declude and left a voice mail on your support line Randy A. Global Web Solutions Inc 804-442-56300 - Original Message - From: Serge [EMAIL PROTECTED] To: declude.junkmail@declude.com Cc: [EMAIL PROTECTED]; [EMAIL PROTECTED] Sent: Wednesday, September 26, 2007 3:02 PM Subject: [Declude.JunkMail] HELP, Declude stoped functioning Dear Support, Today my declude stoped functioning Nothing being writen to the logs since 14:00 local time (GMT) Imail smtp delivery still pointing to declude.exe Rebooting did not help what is going on ? Please help, very urgent Serge Dergham Cefib Internet Av de la Nation B.P. E1172 Bamako, Mali --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail
Re: [Declude.JunkMail] HELP, Declude stoped functioning
Randy.. this is Linda from Declude. What is your phone number? We are closed today, but i will call you to help. If you have any further questions, please do not hesitate to contact me either by email or call Toll free 1-866-332-5833 Ext.7008 Linda Pagillo Technical Support Engineer | Declude Your Email Security is our business Office: 978.499.2933 x7008 Toll Free: 1-866.332.5833 x7008 Fax: 978.334.0700 Email: [EMAIL PROTECTED] - Original Message - From: Randy Armbrecht [EMAIL PROTECTED] To: declude.junkmail@declude.com Sent: Saturday, September 29, 2007 2:41 PM Subject: Re: [Declude.JunkMail] HELP, Declude stoped functioning does declude monitor this list off hours? we are receiving complaints by the minute from our customers and I cannot wait until Monday morning for someone to find my emails to support and voice mails. --- Randy A. Technical Support Director Global Web Solutions, Inc. 804-442-5300 globalweb.net - Original Message - From: Darrell ([EMAIL PROTECTED]) [EMAIL PROTECTED] To: declude.junkmail@declude.com Sent: Saturday, September 29, 2007 11:30 AM Subject: Re: [Declude.JunkMail] HELP, Declude stoped functioning You will need to contact Declude at this point. There is nothing we can do to help you out since the key is showing as expired thus is will not process messages. Darrell -- Check out http://www.invariantsystems.com for utilities for Declude, Imail, mxGuard, and ORF. IMail/Declude Overflow Queue Monitoring, SURBL/URI integration, MRTG Integration, and Log Parsers. Randy Armbrecht wrote: Darrell, thanks for thew quick response... process is running; but only at 3 threads and 0% CPU. do have a diags.txt file; looking into that it shows at bottom: [81CDE419-BDA4-44DB-9090-89C4A7492A98] IS EXPIRED KEY but we just renewed this yesterday.. --- Randy A. Technical Support Director Global Web Solutions, Inc. 804-442-5300 globalweb.net - Original Message - From: Darrell ([EMAIL PROTECTED]) [EMAIL PROTECTED] To: declude.junkmail@declude.com Sent: Saturday, September 29, 2007 10:10 AM Subject: Re: [Declude.JunkMail] HELP, Declude stoped functioning Randy, Is the decludeproc service started? Also, in the declude folder to you have a diags text file? Darrell -- Check out http://www.invariantsystems.com for utilities for Declude, Imail, mxGuard, and ORF. IMail/Declude Overflow Queue Monitoring, SURBL/URI integration, MRTG Integration, and Log Parsers. Randy Armbrecht wrote: apologixe for false alarm; after re-install of earlier version (4.3.46) I saw messages goinf into proc folder, so assumprtion was made it was working; but apparewntly my mistake for assuming. No declude logs being generated so it still appears to be not functioning --- Randy A. Technical Support Director Global Web Solutions, Inc. 804-442-5300 globalweb.net - Original Message - From: Randy Armbrecht [EMAIL PROTECTED] To: declude.junkmail@declude.com Sent: Saturday, September 29, 2007 9:24 AM Subject: Re: [Declude.JunkMail] HELP, Declude stoped functioning We have experienced the same issue - as of 1.30pm friday our declude just stopped working; all attempts to restart it are not working - we've rebooted, re-installed, etc. We did just renew our SA with declude at 12.30pm yesterday; I'm wondering if that has anything to do with it. Declude - please contact me! I've emailed urgent at declude and left a voice mail on your support line Randy A. Global Web Solutions Inc 804-442-56300 - Original Message - From: Serge [EMAIL PROTECTED] To: declude.junkmail@declude.com Cc: [EMAIL PROTECTED]; [EMAIL PROTECTED] Sent: Wednesday, September 26, 2007 3:02 PM Subject: [Declude.JunkMail] HELP, Declude stoped functioning Dear Support, Today my declude stoped functioning Nothing being writen to the logs since 14:00 local time (GMT) Imail smtp delivery still pointing to declude.exe Rebooting did not help what is going on ? Please help, very urgent Serge Dergham Cefib Internet Av de la Nation B.P. E1172 Bamako, Mali --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can
Re: [Declude.JunkMail] HELP, Declude stoped functioning
Linda, Thank you for the response - 804-382-5509; I'll try calling you too. Randy From: Linda Pagillo [EMAIL PROTECTED] Sent: Saturday, September 29, 2007 6:24 PM To: declude.junkmail@declude.com Subject: Re: [Declude.JunkMail] HELP, Declude stoped functioning Randy.. this is Linda from Declude. What is your phone number? We are closed today, but i will call you to help. If you have any further questions, please do not hesitate to contact me either by email or call Toll free 1-866-332-5833 Ext.7008 Linda Pagillo Technical Support Engineer | Declude Your Email Security is our business Office: 978.499.2933 x7008 Toll Free: 1-866.332.5833 x7008 Fax: 978.334.0700 Email: [EMAIL PROTECTED] - Original Message - From: Randy Armbrecht To: Sent: Saturday, September 29, 2007 2:41 PM Subject: Re: [Declude.JunkMail] HELP, Declude stoped functioning does declude monitor this list off hours? we are receiving complaints by the minute from our customers and I cannot wait until Monday morning for someone to find my emails to support and voice mails. --- Randy A. Technical Support Director Global Web Solutions, Inc. 804-442-5300 globalweb.net - Original Message - From: Darrell ([EMAIL PROTECTED]) To: Sent: Saturday, September 29, 2007 11:30 AM Subject: Re: [Declude.JunkMail] HELP, Declude stoped functioning You will need to contact Declude at this point. There is nothing we can do to help you out since the key is showing as expired thus is will not process messages. Darrell -- Check out http://www.invariantsystems.com for utilities for Declude, Imail, mxGuard, and ORF. IMail/Declude Overflow Queue Monitoring, SURBL/URI integration, MRTG Integration, and Log Parsers. Randy Armbrecht wrote: Darrell, thanks for thew quick response... process is running; but only at 3 threads and 0% CPU. do have a diags.txt file; looking into that it shows at bottom: [81CDE419-BDA4-44DB-9090-89C4A7492A98] IS EXPIRED KEY but we just renewed this yesterday.. --- Randy A. Technical Support Director Global Web Solutions, Inc. 804-442-5300 globalweb.net - Original Message - From: Darrell ([EMAIL PROTECTED]) To: Sent: Saturday, September 29, 2007 10:10 AM Subject: Re: [Declude.JunkMail] HELP, Declude stoped functioning Randy, Is the decludeproc service started? Also, in the declude folder to you have a diags text file? Darrell -- Check out http://www.invariantsystems.com for utilities for Declude, Imail, mxGuard, and ORF. IMail/Declude Overflow Queue Monitoring, SURBL/URI integration, MRTG Integration, and Log Parsers. Randy Armbrecht wrote: apologixe for false alarm; after re-install of earlier version (4.3.46) I saw messages goinf into proc folder, so assumprtion was made it was working; but apparewntly my mistake for assuming. No declude logs being generated so it still appears to be not functioning --- Randy A. Technical Support Director Global Web Solutions, Inc. 804-442-5300 globalweb.net - Original Message - From: Randy Armbrecht To: Sent: Saturday, September 29, 2007 9:24 AM Subject: Re: [Declude.JunkMail] HELP, Declude stoped functioning We have experienced the same issue - as of 1.30pm friday our declude just stopped working; all attempts to restart it are not working - we've rebooted, re-installed, etc. We did just renew our SA with declude at 12.30pm yesterday; I'm wondering if that has anything to do with it. Declude - please contact me! I've emailed urgent at declude and left a voice mail on your support line Randy A. Global Web Solutions Inc 804-442-56300 - Original Message - From: Serge To: Cc: ; Sent: Wednesday, September 26, 2007 3:02 PM Subject: [Declude.JunkMail] HELP, Declude stoped functioning Dear Support, Today my declude stoped functioning Nothing being writen to the logs since 14:00 local time (GMT) Imail smtp delivery still pointing to declude.exe Rebooting did not help what is going on ? Please help, very urgent Serge Dergham Cefib Internet Av de la Nation B.P. E1172 Bamako, Mali --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just
Re: [Declude.JunkMail] HELP, Declude stoped functioning
Linda , THANK YOU THANK YOU THANK YOU I too am at a loss as to why our existing key wasn't working - THANK YOU for generating the new key and getting declude back up for us!!! Randy A. Global Web Solutions Inc From: Linda Pagillo [EMAIL PROTECTED] Sent: Saturday, September 29, 2007 6:24 PM To: declude.junkmail@declude.com Subject: Re: [Declude.JunkMail] HELP, Declude stoped functioning Randy.. this is Linda from Declude. What is your phone number? We are closed today, but i will call you to help. If you have any further questions, please do not hesitate to contact me either by email or call Toll free 1-866-332-5833 Ext.7008 Linda Pagillo Technical Support Engineer | Declude Your Email Security is our business Office: 978.499.2933 x7008 Toll Free: 1-866.332.5833 x7008 Fax: 978.334.0700 Email: [EMAIL PROTECTED] - Original Message - From: Randy Armbrecht To: Sent: Saturday, September 29, 2007 2:41 PM Subject: Re: [Declude.JunkMail] HELP, Declude stoped functioning does declude monitor this list off hours? we are receiving complaints by the minute from our customers and I cannot wait until Monday morning for someone to find my emails to support and voice mails. --- Randy A. Technical Support Director Global Web Solutions, Inc. 804-442-5300 globalweb.net - Original Message - From: Darrell ([EMAIL PROTECTED]) To: Sent: Saturday, September 29, 2007 11:30 AM Subject: Re: [Declude.JunkMail] HELP, Declude stoped functioning You will need to contact Declude at this point. There is nothing we can do to help you out since the key is showing as expired thus is will not process messages. Darrell -- Check out http://www.invariantsystems.com for utilities for Declude, Imail, mxGuard, and ORF. IMail/Declude Overflow Queue Monitoring, SURBL/URI integration, MRTG Integration, and Log Parsers. Randy Armbrecht wrote: Darrell, thanks for thew quick response... process is running; but only at 3 threads and 0% CPU. do have a diags.txt file; looking into that it shows at bottom: [81CDE419-BDA4-44DB-9090-89C4A7492A98] IS EXPIRED KEY but we just renewed this yesterday.. --- Randy A. Technical Support Director Global Web Solutions, Inc. 804-442-5300 globalweb.net - Original Message - From: Darrell ([EMAIL PROTECTED]) To: Sent: Saturday, September 29, 2007 10:10 AM Subject: Re: [Declude.JunkMail] HELP, Declude stoped functioning Randy, Is the decludeproc service started? Also, in the declude folder to you have a diags text file? Darrell -- Check out http://www.invariantsystems.com for utilities for Declude, Imail, mxGuard, and ORF. IMail/Declude Overflow Queue Monitoring, SURBL/URI integration, MRTG Integration, and Log Parsers. Randy Armbrecht wrote: apologixe for false alarm; after re-install of earlier version (4.3.46) I saw messages goinf into proc folder, so assumprtion was made it was working; but apparewntly my mistake for assuming. No declude logs being generated so it still appears to be not functioning --- Randy A. Technical Support Director Global Web Solutions, Inc. 804-442-5300 globalweb.net - Original Message - From: Randy Armbrecht To: Sent: Saturday, September 29, 2007 9:24 AM Subject: Re: [Declude.JunkMail] HELP, Declude stoped functioning We have experienced the same issue - as of 1.30pm friday our declude just stopped working; all attempts to restart it are not working - we've rebooted, re-installed, etc. We did just renew our SA with declude at 12.30pm yesterday; I'm wondering if that has anything to do with it. Declude - please contact me! I've emailed urgent at declude and left a voice mail on your support line Randy A. Global Web Solutions Inc 804-442-56300 - Original Message - From: Serge To: Cc: ; Sent: Wednesday, September 26, 2007 3:02 PM Subject: [Declude.JunkMail] HELP, Declude stoped functioning Dear Support, Today my declude stoped functioning Nothing being writen to the logs since 14:00 local time (GMT) Imail smtp delivery still pointing to declude.exe Rebooting did not help what is going on ? Please help, very urgent Serge Dergham Cefib Internet Av de la Nation B.P. E1172 Bamako, Mali --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http
[Declude.JunkMail] HELP, Declude stoped functioning
Dear Support, Today my declude stoped functioning Nothing being writen to the logs since 14:00 local time (GMT) Imail smtp delivery still pointing to declude.exe Rebooting did not help what is going on ? Please help, very urgent Serge Dergham Cefib Internet Av de la Nation B.P. E1172 Bamako, Mali --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com.
