Re: Windows 64 bit and printers

2013-09-26 Thread Rob Weir
On Thu, Sep 19, 2013 at 9:51 PM, Raphael Bircher r.birc...@gmx.ch wrote:
 Hi Rob, *

 Am 20.09.13 03:35, schrieb Rob Weir:

 On Sep 19, 2013, at 6:09 PM, Rory O'Farrell ofarr...@iol.ie wrote:

 I cannot remember if I asked this before or not.

 You did ask before, and I responded that I've had no problems printing
 to an networked HP color Laserjet from 64-bit Windows 8.

 So there is likely a more complicated reason for these other reports,
 unfortunately

 Rob, is your driver 64 bit or 32 bit? Without doing a Test right now, this
 could be a problem. Maybe AOO can communicate with 32 bit driver, but not
 with 64 bit. Or we have only a problem with same 64 bit drivers.


I assume it is a 64-bit driver.  It is a recent model HP color laser,
running on Windows 8 64-bit.

Is there any way to tell whether it is 64-bit or 32-bit?  I look at
the driver properties dialogs and didn't see anything relevant.

-Rob


 Greetings Raphael


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Re: Windows 64 bit and printers

2013-09-20 Thread Armin Le Grand

Hi,

On 20.09.2013 00:08, Rory O'Farrell wrote:

I cannot remember if I asked this before or not.


You did ;-)



On the en-Forum we are getting frequent reports of difficulty printing from 
OpenOffice to installed printers on Windows. I have not a 64 bit Windows to 
try, so I post this to ask if any computer experienced people on this list have 
had this problem. It is frequently the case that those posting to the Forum 
have little or no computer experience, and their reports may be due to this. 
The common factor is largely (not exclusively) 64 bit windows and an assortment 
of printer types, using LPT, USB, WiFi and/or Network connections. The 
installed printers are reported as working with all other applications.

If some list members have experienced this problem, I'll gather up the various 
Forum reports and raise a bug.

A similar bug exists, Bug 122346 - AOO doesn't recognize installed printers,  
for XP amd pre AOO 3.4


I added some requests to the formum thread 
(http://forum.openoffice.org/en/forum/viewtopic.php?f=15t=64191) for 
the person reporting this, but up to now no infos were added, so I took 
no further action except printing myself (and some colleagues) to some 
color printers inhouse, all worked well...


Sincerely, Armin
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ALG

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Re: Windows 64 bit and printers

2013-09-20 Thread Rory O'Farrell
On Fri, 20 Sep 2013 10:18:46 +0200
Armin Le Grand armin.le.gr...@me.com wrote:

  Hi,
 
 On 20.09.2013 00:08, Rory O'Farrell wrote:
  I cannot remember if I asked this before or not.
 
 You did ;-)
 
 
  On the en-Forum we are getting frequent reports of difficulty printing from 
  OpenOffice to installed printers on Windows. I have not a 64 bit Windows to 
  try, so I post this to ask if any computer experienced people on this list 
  have had this problem. It is frequently the case that those posting to the 
  Forum have little or no computer experience, and their reports may be due 
  to this. The common factor is largely (not exclusively) 64 bit windows and 
  an assortment of printer types, using LPT, USB, WiFi and/or Network 
  connections. The installed printers are reported as working with all other 
  applications.
 
  If some list members have experienced this problem, I'll gather up the 
  various Forum reports and raise a bug.
 
  A similar bug exists, Bug 122346 - AOO doesn't recognize installed 
  printers,  for XP amd pre AOO 3.4
 
 I added some requests to the formum thread 
 (http://forum.openoffice.org/en/forum/viewtopic.php?f=15t=64191) for 
 the person reporting this, but up to now no infos were added, so I took 
 no further action except printing myself (and some colleagues) to some 
 color printers inhouse, all worked well...
 
 Sincerely, Armin
 --
 ALG
 

I'll try and follow up on this, but will be offline next week. I have posted 
some links which Raphael has already looked at. There are more but they may 
take some finding; I'll hope to get them posted before I go offline next week, 
but things have suddenly started to crop up which will eat up time between now 
and then.


-- 
Rory O'Farrell ofarr...@iol.ie

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Re: Windows 64 bit and printers

2013-09-20 Thread Raphael Bircher

Am 20.09.13 03:51, schrieb Raphael Bircher:

Hi Rob, *

Am 20.09.13 03:35, schrieb Rob Weir:

On Sep 19, 2013, at 6:09 PM, Rory O'Farrell ofarr...@iol.ie wrote:


I cannot remember if I asked this before or not.


You did ask before, and I responded that I've had no problems printing
to an networked HP color Laserjet from 64-bit Windows 8.

So there is likely a more complicated reason for these other reports,
unfortunately
Rob, is your driver 64 bit or 32 bit? Without doing a Test right now, 
this could be a problem. Maybe AOO can communicate with 32 bit driver, 
but not with 64 bit. Or we have only a problem with same 64 bit drivers.
Unfortunaly my Brother Printer has only 32 bit driver. 64 bit and 32 bit 
are the same.


Greetings Raphael



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Re: Windows 64 bit and printers

2013-09-20 Thread Armin Le Grand

Hi Rory,

On 20.09.2013 10:32, Rory O'Farrell wrote:
[stuff deleted here]
I'll try and follow up on this, but will be offline next week. I have 
posted some links which Raphael has already looked at. There are more 
but they may take some finding; I'll hope to get them posted before I 
go offline next week, but things have suddenly started to crop up 
which will eat up time between now and then. 


Okay, thanks in Advance!

@Raphael: Hi!
If he can not make it, could you be so kind and provide the infos 
already existent to the forum thread please 
(http://forum.openoffice.org/en/forum/viewtopic.php?f=15t=64191) ? Also 
thanks in advance!


Sincerely,
Armin
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ALG

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Re: Windows 64 bit and printers

2013-09-20 Thread Raphael Bircher

Am 20.09.13 16:14, schrieb Armin Le Grand:

Hi Rory,

On 20.09.2013 10:32, Rory O'Farrell wrote:
[stuff deleted here]
I'll try and follow up on this, but will be offline next week. I have 
posted some links which Raphael has already looked at. There are more 
but they may take some finding; I'll hope to get them posted before I 
go offline next week, but things have suddenly started to crop up 
which will eat up time between now and then. 


Okay, thanks in Advance!

@Raphael: Hi!
If he can not make it, could you be so kind and provide the infos 
already existent to the forum thread please 
(http://forum.openoffice.org/en/forum/viewtopic.php?f=15t=64191) ? 
Also thanks in advance!
I think this is a different issue. Here the user talk about he can't 
printing in color. But he is able to print. In the issue we talked about 
here you are not able to print anything. The printer driver is not 
recognized at all. So this is not the same bug.


Greetings Raphael



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Re: Windows 64 bit and printers

2013-09-20 Thread Armin Le Grand

Hi Raphael,

On 20.09.2013 16:33, Raphael Bircher wrote:

Am 20.09.13 16:14, schrieb Armin Le Grand:

Hi Rory,

On 20.09.2013 10:32, Rory O'Farrell wrote:
[stuff deleted here]
I'll try and follow up on this, but will be offline next week. I 
have posted some links which Raphael has already looked at. There 
are more but they may take some finding; I'll hope to get them 
posted before I go offline next week, but things have suddenly 
started to crop up which will eat up time between now and then. 


Okay, thanks in Advance!

@Raphael: Hi!
If he can not make it, could you be so kind and provide the infos 
already existent to the forum thread please 
(http://forum.openoffice.org/en/forum/viewtopic.php?f=15t=64191) ? 
Also thanks in advance!
I think this is a different issue. Here the user talk about he can't 
printing in color. But he is able to print. In the issue we talked 
about here you are not able to print anything. The printer driver is 
not recognized at all. So this is not the same bug.


Okay - too many bugs in my memory, my multitasking is at the limit maybe!



Greetings Raphael


Sincerely back to Swizerland,
Armin





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