[Assp-user] In blocked reports, why are there two different resend links, and why does only one work?

2009-04-09 Thread ja...@jwhorn.com
Hi all,

I have a question about the blocked reports:

In the blocked reports, why are there two links to resend the message,  
and why does only one work?

In each line of the blocked report, there are two resend links.  These  
are the ones with he envelope image - one is to the left of the  
message information, and the other is to the right. These links  
perform different actions. The one on the left is a mailto: link that  
generates an email as follows:

to: bloc...@assp.local
subject: request ASSP to resend blocked mail from ASSP-host ASSP.nospam
body: ###spam/4783.eml###

The one on the right generates a different email:

to: rsbmspam_-.-_6085@assp.local
subject: request ASSP to resend blocked mail from ASSP-host ASSP.nospam
body: [blank]

The left link works.  The email is resent to the recipient and events  
like DelResendSpam are triggered (deletes message from spam folder).   
The right link does not work.  The message is not resent and  
DelResendSpam does not happen either.  So here's my question:  why are  
there two links and why does only one work?

Also, FYI, if the developers are listening, the right link is  
formatted incompletely.  The img tag on the right link does not have  
height and width attributes, (the link on the left does), and in my  
email client (OS X Mail 3.5), the envelope image is hugely stretched  
and pixelated because of this.  I have edited my copy of assp.pl to  
correct this (line 15529), but it would be nice if the developers  
would take care of this for future revisions.

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Re: [Assp-user] In blocked reports, why are there two different resend links, and

2009-04-09 Thread ja...@jwhorn.com
Fritz,

The line is below. Since the line number may be different in your code  
than mine, I tell you what I changed.  All I did was put height=16  
width=16 in the second image tag in the block report html email  
definition in the function genBlockReports.

As for the need for two links, I have a hard time understanding what  
sort of system incompatibility would lead to the need for two  
different differently formatted resend emails (with different to  
addresses and body contents).  Whatever the reason, this leads to a  
real user interface problem that I would suggest needs to be  
corrected.  As there are two resend links for each email in a block  
report, end users will get very confused.  There is no explanation in  
the block report of the difference between these two links. Users  
therefore chose one randomly when they want a message resent.  This  
means that there is a roughly %50 chance that they will not get a  
response. This in turn leads them to assume that the system is broken,  
at which point they will complain to the admin of the system (me).  I  
would like to suggest that this issue be resolved somehow in future  
versions.  Otherwise, there will be many frustrated and confused users.

- Jason

edited line of code:

$line =~
s/(.*)/tr bgcolor=$bgcolor td WIDTH=20px valign=top  
align=center style=border-bottom: 1px solid #C0C0C0a 
href=mailto:$EmailBlockReport$EmailBlockReportDomain 
\?subject=request\%20ASSP\%20to\%20resend\%20blocked\%20mail\%20from\ 
%20ASSP-host\%20$myNamebody=\%23\%23\%23$filename\%23\%23\%23\%0D\ 
%0Aimg src=cid:1000  alt=request ASSP to resend this blocked  
email border=0 width=16 height=16\/a\/tdtd WIDTH=94%  
style=border-bottom: 1px solid #C0C0C0$1\/tdtd align=center  
valign=high WIDTH=3% style=border-bottom: 1px solid #C0C0C0a  
href=mailto:$ofilename$EmailBlockReportDomain\?subject=request\ 
%20ASSP\%20to\%20resend\%20blocked\%20mail\%20from\%20ASSP-host\ 
%20$myNameimg src=cid:1000 alt=request ASSP to resend this blocked  
email border=0 width=16 height=16\/a\/td\/tr/;



On Apr 9, 2009, at 12:28 PM, Fritz Borgstedt wrote:

 For Users of ASSP  assp-user@lists.sourceforge.net schreibt:
 I have edited my copy of assp.pl to
 correct this (line 15529), but it would be nice if the developers
 would take care of this for future revisions.


 And why not sending us the line 15529 you put in?

 We use two links because up to now we did not find one link which is
 working in all systems.


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Re: [Assp-user] Request Block Report (EmailBlockReport) not working

2009-03-31 Thread ja...@jwhorn.com
Fritz, Doug

I tried replaced the 1.5.1.0 assp.pl, with the 1.5.1.1 version, and  
the problem was not resolved the same behavior.  I then ran the  
mod_inst.pl script and re-started assp.  This seemed to do the trick.   
So, I'm not sure if the new version fixed a bug, or if I was missing a  
perl module, but either way, the problem is gone.  I now get blocked  
email reports as expected.

Thanks !

- Jason




On Mar 28, 2009, at 6:20 PM, Fritz Borgstedt wrote:

 For Users of ASSP  assp-user@lists.sourceforge.net schreibt:
 Could this be a bug?  I am using v 1.5.1.0.  I found a thread where
 people are describing the same problem.


 Please try 1.5.1.1. I put a lot of fixes and cosmetic changes in it.
 It is planned to be out April 1th.

 http://www.magicvillage.de/~Fritz_Borgstedt/assp/S06660E7E?WasRead=1


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Re: [Assp-user] Request Block Report (EmailBlockReport) not working

2009-03-28 Thread ja...@jwhorn.com
Doug,

Could you post the relevant parts of your logfile that show the block  
report.  I can't tell what's going wrong with my install - whether the  
report is not being generated, or it's generated but not sent, or  
what.  All I get is a single record in the logfile at the time of the  
request:

Mar-27-09 21:13:16 06396-05953 96.253.44.215 u...@domain.com blocked  
email report



On Mar 28, 2009, at 8:31 AM, Doug Lytle wrote:

 Doug Lytle wrote:
 I enter:

 emailaddr: blockrep...@drdos.info
 subject:   7
 body:  em...@drwhite.org



 Interesting, I had the follwing in my mail this morning:

 -- drwhite.org
 -


 no blocked email found for domain drwhite.org in the last 1 day(s)



 5316 lines with 595.8kB analysed in 1 logfile(s) on host
 ASSP-NoSpamFiltering in 1 seconds


 Doug

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Re: [Assp-user] Request Block Report (EmailBlockReport) not working

2009-03-28 Thread ja...@jwhorn.com
Could this be a bug?  I am using v 1.5.1.0.  I found a thread where  
people are describing the same problem.

http://www.nabble.com/1.5.1.1-(.04)-block-report-not-being-processed-td22726423.html

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[Assp-user] Test mode, false positives and spamSubject

2009-03-27 Thread ja...@jwhorn.com
I'm a little confused on how to catch false positives in ASSP (Ham  
that ASSP thinks is Spam).  When setting up ASSP, the Wiki says to run  
in Test mode and to Be sure the Prepend Spam Subject is also  
blank.  Then, after in Test mode for a while, it says Either turn  
off Test Mode or put something like [SPAM] in the Prepend to  
Subject option.  But if you turn off test mode, you will never see  
Ham that ASSP thinks is Spam, because ASSP will filter it out.   And  
if you leave Test mode on  and use Prepend to Subject, your will  
continue to get all Spam

So, how do you catch false positives in ASSP while it is running and  
filtering out Spam?  I was thinking that you would want to prepend  
[SPAM] in the subject DURING Test mode so that you could see false  
positives.  You could then use the email interface and forward the  
false positive to the Report Ham (emailHam) address.  If you never see  
a ham message that ASSP thinks is spam, what is the point of the  
Report Ham (emailHam) address?

Thanks

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Re: [Assp-user] Test mode, false positives and spamSubject

2009-03-27 Thread ja...@jwhorn.com
Doug,

Thanks for the reply.  I'm surprised that the ASSP wiki is incorrect.   
I don't know who maintains it, but if those sections are really  
incorrect, I hope somebody will update them.

- Jason


On Mar 27, 2009, at 9:35 AM, Doug Lytle wrote:

 ja...@jwhorn.com wrote:
 in Test mode and to Be sure the Prepend Spam Subject is also
 blank.
 This would be incorrect.  Is should have a tag, in our case, it's  
 [SPAM]

  Then, after in Test mode for a while, it says Either turn
 off Test Mode or put something like [SPAM] in the Prepend to

 This should be from the start and left in place thoughout the use of  
 ASSP

 filtering out Spam?  I was thinking that you would want to prepend
 [SPAM] in the subject DURING Test mode so that you could see false


 You would be correct.

 Doug

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Re: [Assp-user] Test mode, false positives and spamSubject

2009-03-27 Thread ja...@jwhorn.com
Fritz,

That's interesting.  Does the addition of the prepend to the subject  
(spamSubject) affect the accuracy of the filtering, or is it just for  
the sake of informing users?  I had assumed that the reason not to  
initially set a value in spamSubject was because the filters would  
then be analyzing emails with the word [SPAM] in in the subject, and  
this would throw off the accuracy.  Perhaps that's not the way ASSP  
works.  Perhaps the spamSubject is added after processing, and  
therefore is is just to inform the users, so that they can use the  
spam/notspam email interface.

So, the correct order when setting ASSP would be:

1) Testmode on without spamSubject
(ASSP gains some accuracy, users see nothing)
2) Testmode on WITH spamSubject
(users supply feedback though email interface to increase accuracy,  
users see ham marked as spam)
3) Testmode off WITH spamSubject
(users continue to supply feedback, but only uncaught spam.  Users  
don't know if ham is marked as spam)

If this is correct, then isn't it a problem that users will not know  
if a ham was marked as spam, and therefore never arrived in their  
inbox?  I realize there is the EmailBlockReport feature that they can  
use, but users would have to regularly ask for reports to make sure  
that there are no false positives.

- Jason


On Mar 27, 2009, at 9:49 AM, Fritz Borgstedt wrote:

 For Users of ASSP  assp-user@lists.sourceforge.net schreibt:
 This would be incorrect.  Is should have a tag, in our case, it's
 [SPAM]


 That is absolutely correct. If you starting your ASSP installation for
 the first time, no user should see anything strange. So the first
 several days (weeks) you run in testmode WITHOUT a tag.


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Re: [Assp-user] Test mode, false positives and spamSubject

2009-03-27 Thread ja...@jwhorn.com
This makes sense to me.  This is why I find is so strange that the  
Wiki makes a strong point of saying Be sure the Prepend Spam  
Subject is also blank, without explaining why.

- Jason


On Mar 27, 2009, at 10:22 AM, Doug Lytle wrote:

 Fritz Borgstedt wrote:
 That is absolutely correct. If you starting your ASSP installation  
 for
 the first time, no user should see anything strange. So the first
 several days (weeks) you run in testmode WITHOUT a tag.



 Really?  When we first started out, the end users helped in the  
 training
 of the database.

 Doug



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[Assp-user] Request Block Report (EmailBlockReport) not working

2009-03-27 Thread ja...@jwhorn.com
Hi all,

I am using the email interface to request a block report, but nothing  
happens.  I send email to bloc...@assp.local, but don't get a reply.   
I have tried various forms of the email (subject, no subject,  
addresses in the body, no addresses in the body, etc), but I get  
nothing back. The log shows the request was received.

Mar-27-09 12:01:59 73319-03788 96.253.44.215 u...@domain.com blocked  
email report

Here are my settings:

EmailBlockReport: blocked
EmailBlockReportDomain: @assp.local
EmailBlockReply: REPLY TO SENDER
QueueUSerBlockReports: run instantly

Can anyone suggest what might be going wrong?


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Re: [Assp-user] Request Block Report (EmailBlockReport) not working

2009-03-27 Thread ja...@jwhorn.com
Doug,

Thanks for the reply.  I tried removing all addresses from  
EmailAdmins, but it made no difference.



On Mar 27, 2009, at 2:07 PM, Doug Lytle wrote:

 ja...@jwhorn.com wrote:
 Hi all,

 I am using the email interface to request a block report, but nothing
 happens.  I send email to bloc...@assp.local, but don't get a reply.


 Actually, this works for me as long as the email address that I'm
 sending from isn't in the:

 EmailAdmins:=

 If I have:

 EmailAdmins:=...@drdos.info

 Then SeaMonkey just sits there with Delivering mail and eventually
 times out.

 I'm trying to get a blocked list from a address on a secondary domain:

 em...@drwhite.org

 I enter:

 emailaddr: blockrep...@drdos.info
 subject:   7
 body:  em...@drwhite.org


 Logs attached:

 Mar-27-09 14:03:11 Connected: 192.168.145.252:45283 -  
 66.231.39.211:25
 - 10.10.10.244:25
 Mar-27-09 14:03:11 192.168.145.252  MTA offered STARTTLS -  
 converting
 to SSL
 Mar-27-09 14:03:11 192.168.145.252  client on port 25 issued  
 STARTTLS
 - converting to SSL
 Mar-27-09 14:03:11 ID: 76991-05137 192.168.145.252 de...@drdos.info
 blocked email report

 Doug

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Re: [Assp-user] Request Block Report (EmailBlockReport) not working

2009-03-27 Thread ja...@jwhorn.com
Fritz,

I have tried every combination I can think of:

request a report as a user
request a report as admin
as user with no subject or body
as user with subject only
as admin with no subject or body
as admin with subject only
as admin with subject and addresses in body
as admin with no subject and addresses in body

I have tried sending the request from several accounts and domains.

Each time, there is a response in the log...

Mar-27-09 20:59:24 05564-08450 127.0.0.1 u...@domain.com blocked  
email report

... but no report is returned. I'm stumped.



On Mar 27, 2009, at 2:30 PM, Fritz Borgstedt wrote:

 For Users of ASSP  assp-user@lists.sourceforge.net schreibt:
 Fritz,

 Thanks for your help. I tried this, but it did not make any
 difference. Any other ideas, or steps I could take to diagnose?

 I  asked already, if  you can request a report as user  ( not being an
 admin)


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Re: [Assp-user] Request Block Report (EmailBlockReport) not working

2009-03-27 Thread ja...@jwhorn.com
Not sure if this is important, but I turned on verbose connection  
logging and verbose report logging.  When I send a report request, I  
notice there is a long time between the connection, and the  
disconnection.  The log looks like this:

Mar-27-09 21:13:16 Connected: 96.253.44.215:51792 - 208.100.54.23:587  
- 208.100.54.23:26
Mar-27-09 21:13:16 06396-05953 96.253.44.215 u...@domain.com blocked  
email report
Mar-27-09 21:13:40  [ edited, other activity ]
Mar-27-09 21:13:41  [ edited, other activity ]
Mar-27-09 21:13:45  [ edited, other activity ]
Mar-27-09 21:13:50  [ edited, other activity ]
Mar-27-09 21:13:54  [ edited, other activity ]
Mar-27-09 21:13:55  [ edited, other activity ]
Mar-27-09 21:14:10  [ edited, other activity ]
Mar-27-09 21:14:14  [ edited, other activity ]
Mar-27-09 21:14:14  [ edited, other activity ]
Mar-27-09 21:14:16 Disconnected: 96.253.44.215

So the connection stays open for a minute after the initial connection  
is made for the report request.  Does this offer a clue?



On Mar 27, 2009, at 2:30 PM, Fritz Borgstedt wrote:

 For Users of ASSP  assp-user@lists.sourceforge.net schreibt:
 Fritz,

 Thanks for your help. I tried this, but it did not make any
 difference. Any other ideas, or steps I could take to diagnose?

 I  asked already, if  you can request a report as user  ( not being an
 admin)


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Re: [Assp-user] relay attempt blocked

2009-03-25 Thread ja...@jwhorn.com
No. I think it would have been helpful if somewhere in the ASSP  
documentation, there was an explanation on the error message relay  
attempt blocked, and a list of the relevent configuration settings.   
There is an exlanation in the docs for relaying not allowed, which  
is what you get if localDomains is blank. This problem is well  
documented. There is no documentation on the error message relay  
attempt blocked.

On Mar 25, 2009, at 8:20 AM, Fritz Borgstedt f...@iworld.de wrote:

 ja...@jwhorn.com ja...@jwhorn.com schreibt:
 I just wish that the log file entries were more specific.  I
 could have figured it out sooner.

 You think, it would have helped if the log has said:
 padysbeach.com is in localDomain but paddysbeach.com gets mail

 ?


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[Assp-user] Browsing spam and nospam folders

2009-03-25 Thread ja...@jwhorn.com
Hi all,

I've been running a new install of ASSP in test mode.  Now that I've  
got some messages in the spam and notspam directories.  The ASSP wiki  
says you should browse these folders and make sure there's no spam in  
the notspam folder and vise versa.  Does anyone know of a good way to  
browse through these messages, other than using the command line?   
Looking for misplaced messages in these folder takes a long time using  
unix commands.

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Re: [Assp-user] relay attempt blocked

2009-03-24 Thread ja...@jwhorn.com
This for an incoming mail. The ASSP server blocked an email from  
yahoo.com to a local domain ( paddysbeach.com which specified in local  
Domains).  I see this all the time in the logs.  ASSP blocks relay  
attempts for incoming mail all the time.  There is no indication in  
the log as to why. The example that I gave is particularly troubling  
because it was from a valid sender (it was not spam)

So, again, my question is: how does ASSP decide what incoming mail to  
block (relay attempt blocked in the log)?  Where can I find  
documentation in this?  Are there settings that control this?  I can't  
have ASSP blocking incoming relays from legitimate senders.

Thanks


On Mar 24, 2009, at 1:30 PM, Grayhat wrote:

 email like this?  What determines whether ASSP blocks a relay?  I  
 have

 To relay a client has either to authenticate or to send from one of  
 the
 IPs defined as local (trusted) missing either condition, any relay
 attempt will fail


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Re: [Assp-user] relay attempt blocked

2009-03-24 Thread ja...@jwhorn.com
Sure, here you go:

ASSP V1.5.1.0

GUI Admin:
DoLocalSenderDomain: unchecked
DoLocalSenderAddress: unchecked
DoLocalSender: unchecked
nolocalDomains: does not exist in GUI Admin

assp.gfg:
DoLocalSenderDomain:=
DoLocalSenderAddress:=
DoLocalSender: not in assp.cfg
nolocalDomains: not in assp.cfg



On Mar 24, 2009, at 4:08 PM, Pascal Dreissen wrote:

 Can you please check the GUI or assp.cfg for these settings and post
 them here:

 DoLocalSenderDomain
 DoLocalSenderAddress
 DoLocalSender
 nolocalDomains


 Op 24 mrt 2009, om 20:43 heeft ja...@jwhorn.com het volgende  
 geschreven:

 This for an incoming mail. The ASSP server blocked an email from
 yahoo.com to a local domain ( paddysbeach.com which specified in  
 local
 Domains).  I see this all the time in the logs.  ASSP blocks relay
 attempts for incoming mail all the time.  There is no indication in
 the log as to why. The example that I gave is particularly troubling
 because it was from a valid sender (it was not spam)

 So, again, my question is: how does ASSP decide what incoming mail to
 block (relay attempt blocked in the log)?  Where can I find
 documentation in this?  Are there settings that control this?  I  
 can't
 have ASSP blocking incoming relays from legitimate senders.

 Thanks


 On Mar 24, 2009, at 1:30 PM, Grayhat wrote:

 email like this?  What determines whether ASSP blocks a relay?  I
 have

 To relay a client has either to authenticate or to send from one of
 the
 IPs defined as local (trusted) missing either condition, any relay
 attempt will fail


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 Met vriendelijke groet / Best regards,

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 Switch
 To
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Re: [Assp-user] relay attempt blocked

2009-03-24 Thread ja...@jwhorn.com
Fritz,

Thank you for your help.  Here are the config variables you asked for:


LocalAddresses_Flat:=
LocalAddresses_Flat_Domains:=
localDomains:=109valentine.com|jwhorn.com|padysbeach.com

Just a reminder, the problem is with incoming mail, not outgoing mail.  
Incoming mail correctly gets through to the local addresses in  
paddysbeach.com.  However, sometimes, incoming mail is blocked, and In  
the log, I get relay attempt blocked.  ASSP does not seem to provide  
any explanation for why, incoming mail is sometimes blocked (relay  
attempt blocked). Do you know why?

The IP is 208.100.54.23.  ASSP is running on port 25.  Since the  
problem is with incoming mail, can you tell me why you need the  
password?

Thanks.



On Mar 24, 2009, at 5:40 PM, Fritz Borgstedt wrote:

 Questions and Answers for users of ASSP Anti-Spam SMTP Proxy
 assp-user@lists.sourceforge.net schreibt:
 paddysbeach.com

 How are localDomain filled? Please show exact what is in it. Is
 paddysbeach.com in it?
 Again, do you use LocalAddresses_Flat? Is @paddysbeach.com

 in it.

 You may send me the IP and the password and I will have a look.


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Re: [Assp-user] relay attempt blocked

2009-03-24 Thread ja...@jwhorn.com
Fritz,

I'm sorry, but I don't understand your response. What do you mean that  
you think I did not put paddysbeach.com in localDomains?  I showed you  
that I did in my last post.  All my local domains (including  
paddysbeach.com) are definitely in localDomains.

Your second comment, I don't understand at all.  That fact that  
paddysbeach.com is in localDomains means that it WILL get email.  That  
is what I want.  This domain does get email.

The problem is that sometimes, incoming email for addresses at  
paddysbeach.com sometimes get blocked. When this happens, the log says  
relay attempt blocked. Like this:

Mar-23-09 11:31:36 25896-05415 [RelayAttempt] 206.190.39.246 someu...@yahoo.com
relay attempt blocked for: someu...@paddysbeach.com

I am trying to understand WHY this would happen.  On what basis does  
ASSP decide to block the relay of an incoming email to a local domain?  
Can you answer this question?





On Mar 24, 2009, at 9:17 PM, Fritz Borgstedt wrote:

 I think you did NOT put the domain into localDomain:

 padysbeach.com is written there but paddysbeach.com gets mail.


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Re: [Assp-user] relay attempt blocked

2009-03-24 Thread ja...@jwhorn.com
Fritz, Pascal

I found the source of the problem.  Stupidly, I spelled the domain  
name wrong in localDomains.  I was also incorrect in saying that some  
mail was getting though.  This is true, but only from the other local  
domains.  In fact, all outside mail to paddysbeach.com was being  
blocked.  I just wish that the log file entries were more specific.  I  
could have figured it out sooner.

Thanks


On Mar 24, 2009, at 9:17 PM, Fritz Borgstedt wrote:

 I think you did NOT put the domain into localDomain:

 padysbeach.com is written there but paddysbeach.com gets mail.


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Re: [Assp-user] relay attempt blocked

2009-03-24 Thread ja...@jwhorn.com
Dave,

Thank you!  I noticed this right before you responded.  I should have  
mailed the list earlier.  I could have saved myslef a lot of hair- 
pulling in the last two days.

- Jason


On Mar 24, 2009, at 10:20 PM, Dave Watkins wrote:

 Jason

 You posted this:

 localDomains:=109valentine.com|jwhorn.com|padysbeach.com

 Only one d, padysbeach.com not paddysbeach.com which is what  
 everyone would expect to see there. If the above is accurate you  
 should be wondering why you're getting mail for that domain at all

 -Original Message-
 From: ja...@jwhorn.com [mailto:ja...@jwhorn.com]
 Sent: Wednesday, 25 March 2009 2:46 p.m.
 To: For Users of ASSP
 Subject: Re: [Assp-user] relay attempt blocked

 Fritz,

 I'm sorry, but I don't understand your response. What do you mean  
 that
 you think I did not put paddysbeach.com in localDomains?  I showed  
 you
 that I did in my last post.  All my local domains (including
 paddysbeach.com) are definitely in localDomains.

 Your second comment, I don't understand at all.  That fact that
 paddysbeach.com is in localDomains means that it WILL get email.   
 That
 is what I want.  This domain does get email.

 The problem is that sometimes, incoming email for addresses at
 paddysbeach.com sometimes get blocked. When this happens, the log  
 says
 relay attempt blocked. Like this:

 Mar-23-09 11:31:36 25896-05415 [RelayAttempt] 206.190.39.246
 someu...@yahoo.com
 relay attempt blocked for: someu...@paddysbeach.com

 I am trying to understand WHY this would happen.  On what basis does
 ASSP decide to block the relay of an incoming email to a local  
 domain?
 Can you answer this question?





 On Mar 24, 2009, at 9:17 PM, Fritz Borgstedt wrote:

 I think you did NOT put the domain into localDomain:

 padysbeach.com is written there but paddysbeach.com gets mail.


 -
 -
 Apps built with the Adobe(R) Flex(R) framework and Flex Builder(TM)
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 Download the free 60 day trial. http://p.sf.net/sfu/www-adobe-com
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