RE: [Declude.JunkMail] need to do upgrade for mail.beicorporate.com

2012-11-29 Thread Linda Pagillo
Hi Ferrell. You would need to upgrade to 4.11.00 first then upgrade to the latest interim 4.11.xx Linda Pagillo Declude Technical Support Engineer 866-332-5833 Ext. 2 lpagi...@declude.com From: Ferrell Ard [mailto:ferr...@badpuppy.com] Sent: Thursday, November 29, 2012 10:42 AM

Re: [Declude.JunkMail] abused whitelist?

2012-10-23 Thread Linda Pagillo
account must be compromised, since it's their return address. However, why does the country chain come out blank? Thanks, Ben P.S. Yes, I know we have Hijack but - try not to laugh - I've never used it and we've had it for years. From: Linda Pagillo Sent: Monday, October 22, 2012 9:25

Re: [Declude.JunkMail] abused whitelist?

2012-10-22 Thread Linda Pagillo
Hey fellas, the list is still here, just not very active. I apologize for the delay in my response, Ben. It looks like you may have a compromised account on your server. Do you have a Declude service agreement? If yes, I will be happy to have a look at your server and let you know for sure. If

RE: [Declude.JunkMail] Pakistan Messages

2012-05-08 Thread Linda Pagillo
Hi Todd. Could you please send me a few headers from these messages along with a copy of your global.cfg and diags.txt file? Please send it to supp...@declude.com . Thanks! Linda Pagillo Declude Technical Support Engineer 866-332-5833 Ext. 2 lpagi...@declude.com -Original Message- From

RE: [Declude.JunkMail] invisible attachments?

2012-03-13 Thread Linda Pagillo
Hi Ben. I do not believe this is a Declude issue because I have never seen Declude actually strip an attachment. However, you may want to test to be sure by disabling Declude for a minute and having someone send a test through. Linda Pagillo Declude Technical Support Engineer 866-332-5833

Re: [Declude.JunkMail] FTC Permanently Shuts Down Notorious Rogue Internet Service Provider

2010-06-01 Thread Linda Pagillo
Wow Andy. Great read. Thank you for passing it along. From: Andy Schmidt Sent: Tuesday, June 01, 2010 9:26 AM To: declude.junkmail@declude.com Subject: [Declude.JunkMail] FTC Permanently Shuts Down Notorious Rogue Internet Service Provider http://www.ftc.gov/opa/2010/05/perm.shtm --- This

Re: [Declude.JunkMail] Declude 4.9.39 Interim Release Notes

2009-11-04 Thread Linda Pagillo
HAHAHAHA!! There ya go Andy!! We work fast as lightning ;-) - Original Message - From: an...@thumpernet an...@thumpernet.com To: David Barker declude.junkmail@declude.com Sent: Wednesday, November 04, 2009 11:32 AM Subject: Re: [Declude.JunkMail] Declude 4.9.39 Interim Release Notes

Re: [Declude.JunkMail] Missing Messages

2009-08-26 Thread Linda Pagillo
Scott, I received your message and I will be calling you shortly to have a look at your server. Thanks. - Original Message - From: Scott Fosseen [Prairie Lakes AEA] sfoss...@aea8.k12.ia.us To: decludejunkmail declude.junkmail@declude.com Sent: Wednesday, August 26, 2009 1:39 PM Subject:

re: [Declude.JunkMail] Prioritizing Tests

2009-07-22 Thread Linda Pagillo
Michael, check out this KB article. It will explain alot. Also, you can only use the directives in filters, not with the RBLs. http://support.declude.com/Customer/KBArticle.aspx?articleid=72 From: Michael Cummins mich...@i-magery.com Sent: Wednesday, July

Re: [Declude.JunkMail] Imail 11

2009-04-17 Thread Linda Pagillo
Yes. Declude is compatible with Imail 11. I have already set up 3 csutomer's servers with Imail 11 and Declude and it runs perfectly. If you have any further questions, please do not hesitate to contact me either by email or call Toll free 1-866-332-5833 Ext.2 Linda Pagillo Technical Support

Re: [Declude.JunkMail] Declude Crashes

2009-04-16 Thread Linda Pagillo
Scott, this is the exact line that it's tripping on (\b([A-Z0-9]|\W){250}\b) If you have any further questions, please do not hesitate to contact me either by email or call Toll free 1-866-332-5833 Ext.2 Linda Pagillo Technical Support Engineer | Declude Your Email Security is our business

re: Re[4]: [Declude.JunkMail] DNS Changes

2008-10-09 Thread Linda Pagillo
together next week. If you would like to contribute your extensive knowledge of DNS, shoot me an email at [EMAIL PROTECTED] and i will glady add your information. From: Sanford Whiteman [EMAIL PROTECTED] Sent: Thursday, October 09, 2008 1:44 AM To: Linda

re: Re[6]: [Declude.JunkMail] DNS Changes

2008-10-09 Thread Linda Pagillo
, 2008 4:44 AM To: Linda Pagillo declude.junkmail@declude.com Subject: Re[6]: [Declude.JunkMail] DNS Changes In a perfect world this would be correct, but as you already know from working in the IT profession, no server, DNS or otherwise has an uptime of 100%. A single physical DNS server may

RE: Re[6]: [Declude.JunkMail] DNS Changes

2008-10-09 Thread Linda Pagillo
This process takes less than 5 minutes. You now have a reliable easily upgradeable recursive DNS dedicated to your mail server. Kevin Bilbee From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Linda Pagillo Sent: Thursday, October 09, 2008 8:47 AM To: declude.junkmail

re: Re[2]: [Declude.JunkMail] DNS Changes

2008-10-08 Thread Linda Pagillo
, October 08, 2008 5:06 PM To: Linda Pagillo declude.junkmail@declude.com Subject: Re[2]: [Declude.JunkMail] DNS Changes Also, we suggest that you use the following DNS server with Declude 208.67.220.220. This is an OpenDNS server and it is extremely reliable. Sorry to be meddlesome, but recommending

RE: Re[2]: [Declude.JunkMail] DNS Changes

2008-10-08 Thread Linda Pagillo
a single problem with it. It runs solid. We are on W2k SmarterMail. Kevin Bilbee From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Linda Pagillo Sent: Wednesday, October 08, 2008 2:30 PM To: declude.junkmail@declude.com Subject: re: Re[2]: [Declude.JunkMail] DNS Changes Sandy, we

re: [Declude.JunkMail] DNS Changes

2008-10-07 Thread Linda Pagillo
Todd, changing the DNS in the actual diags.txt file will do nothing. This is just a text file that is generated from information in the .cfg files. In order to change the DNS that declude uses, you must add the following line to your global.cfg. file... DNS xxx.xxx.xxx.xxx Change the x's to

RE: [Declude.JunkMail] DNS Changes

2008-10-07 Thread Linda Pagillo
will make the changes you suggested and see what happens. I appreciate the great support! Todd From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Linda Pagillo Sent: Tuesday, October 07, 2008 4:22 PM To: declude.junkmail@declude.com Subject: RE: [Declude.JunkMail] DNS Changes

Re: AW: [Declude.JunkMail] decludeproc.exe crashing - v. 4.4.0

2008-09-15 Thread Linda Pagillo
Subject: Re: AW: [Declude.JunkMail] decludeproc.exe crashing - v. 4.4.0 Did the update and we are still crashing constantly. H. Linda Pagillo wrote: Kathy, have you had any problems since i upgraded your server the other day? From: Hirthe, Alexander

re: AW: [Declude.JunkMail] decludeproc.exe crashing - v. 4.4.0

2008-09-10 Thread Linda Pagillo
Kathy, have you had any problems since i upgraded your server the other day? From: Hirthe, Alexander [EMAIL PROTECTED] Sent: Wednesday, September 10, 2008 12:06 PM To: declude.junkmail@declude.com declude.junkmail@declude.com Subject: AW:

re: [Declude.JunkMail] Undeliverable mails

2008-04-27 Thread Linda Pagillo
Glen, this is an ongoing problem lately. Backscatter is at an all time high. I have a filter that will stop this. Could you please send me a copy of your global.cfg file? From: Cybercorp Computers -- Glen Spidal [EMAIL PROTECTED] Sent: Sunday, April 27,

Re: [Declude.JunkMail] Reasons to renew

2008-04-03 Thread Linda Pagillo
Thank you Todd. It's my pleasure! If you have any further questions, please do not hesitate to contact me either by email or call Toll free 1-866-332-5833 Ext.2 Linda Pagillo Technical Support Engineer | Declude Your Email Security is our business Direct: 978-225-8436 Office: 978.499.2933 Ext

Re: [Declude.JunkMail] HELP, Declude stoped functioning

2007-09-29 Thread Linda Pagillo
Randy.. this is Linda from Declude. What is your phone number? We are closed today, but i will call you to help. If you have any further questions, please do not hesitate to contact me either by email or call Toll free 1-866-332-5833 Ext.7008 Linda Pagillo Technical Support Engineer | Declude

Re: [Declude.JunkMail] Re: HELP, Declude stoped functioning

2007-09-26 Thread Linda Pagillo
Surge, please email directly at [EMAIL PROTECTED] so that i can help you. If you have any further questions, please do not hesitate to contact me either by email or call Toll free 1-866-332-5833 Ext.7008 Linda Pagillo Technical Support Engineer | Declude Your Email Security is our business

Re: [Declude.JunkMail] Activate Declude

2007-08-17 Thread Linda Pagillo
David, i already took care of him :-) If you have any further questions, please do not hesitate to contact me either by email or call Toll free 1-866-332-5833 Ext.7008 Linda Pagillo Technical Support Engineer | Declude Your Email Security is our business Office: 978.499.2933 x7008 Toll Free

Re: [Declude.JunkMail] Activate Declude

2007-08-17 Thread Linda Pagillo
Thanks for your kind compliment, Ruben! If you have any further questions, please do not hesitate to contact me either by email or call Toll free 1-866-332-5833 Ext.7008 Linda Pagillo Technical Support Engineer | Declude Your Email Security is our business Office: 978.499.2933 x7008 Toll

Re: [Declude.JunkMail] Filter question

2007-08-17 Thread Linda Pagillo
further questions, please do not hesitate to contact me either by email or call Toll free 1-866-332-5833 Ext.7008 Linda Pagillo Technical Support Engineer | Declude Your Email Security is our business Office: 978.499.2933 x7008 Toll Free: 1-866.332.5833 x7008 Fax: 978.334.0700 Email: [EMAIL

Re: [Declude.JunkMail] FW: Problems

2007-08-06 Thread Linda Pagillo
David, i'm currently in contact with Todd about this. :-) If you have any further questions, please do not hesitate to contact me either by email or call Toll free 1-866-332-5833 Ext.7008 Linda Pagillo Technical Support Engineer | Declude Your Email Security is our business Office

Re: [Declude.JunkMail] Allow only 3 countries

2007-08-06 Thread Linda Pagillo
Kevin, i received your ticket and i will get to it asap. :-) If you have any further questions, please do not hesitate to contact me either by email or call Toll free 1-866-332-5833 Ext.7008 Linda Pagillo Technical Support Engineer | Declude Your Email Security is our business Office

Re: [Declude.JunkMail] OT: Software for copying files with permissions

2007-06-26 Thread Linda Pagillo
OT: Software for copying files with permissionsSharyn, check out this article http://support.microsoft.com/kb/174273 If you have any further questions, please do not hesitate to contact me either by email or call Toll free 1-866-332-5833 Ext.7008 Linda Pagillo Technical Support Engineer

Re: [Declude.JunkMail] PCRE

2007-05-10 Thread Linda Pagillo
I'm here with you David. No need to feel alone :) If you have any further questions, please do not hesitate to contact me either by email or call Toll free 1-866-332-5833 Ext.7008 Linda Pagillo Technical Support Engineer | Declude Your Email Security is our business Office: 978.499.2933

Re: [Declude.JunkMail] PCRE

2007-05-10 Thread Linda Pagillo
I'm an excellent coffee maker, thank you! I feel drippy all day which helps :) If you have any further questions, please do not hesitate to contact me either by email or call Toll free 1-866-332-5833 Ext.7008 Linda Pagillo Technical Support Engineer | Declude Your Email Security is our

Re: [Declude.JunkMail] Script for removing spam from folder....

2007-04-25 Thread Linda Pagillo
Chuck, are you running Imail? If so, give me a call. I wrote a script that will do this and i'll be happy to give it to you. If you have any further questions, please do not hesitate to contact me either by email or call Toll free 1-866-332-5833 Ext.7008 Linda Pagillo Technical Support Engineer

Re: [Declude.JunkMail] Warning re: DECLUDE - CRITICAL VIRUS SCANNING UPDATE

2007-04-18 Thread Linda Pagillo
I'm David's tag team partner! Together we are invincible! Bring it on!!! *WonderTwin Powers Activate!!* :) If you have any further questions, please do not hesitate to contact me either by email or call Toll free 1-866-332-5833 Ext.7008 Linda Pagillo Technical Support Engineer | Declude Your

Re: [Declude.JunkMail] Can someone help?

2006-11-03 Thread Linda Pagillo
Thanks to everyone for your input. It is GREATLY appreciated. I was finally able to figure it out. In IIS, the anonoymus logon was using a User account and not an Admin account. I changed it and it worked, thank the Lord! I'm off to bed before i drop. Goodnight all and THANK YOU again! -

Re: [Declude.JunkMail] Can someone help?

2006-11-02 Thread Linda Pagillo
Thanks so much for your reply, Andy. I do get prompted with the NTFS logon screen. I forgot to mention that. When i put in my user name and password, it gives me the page can't be displayed and then i can't get back to where it prompts me again.. How do i turn on auditing for object access and

Re: [Declude.JunkMail] Can someone help?

2006-11-02 Thread Linda Pagillo
further questions, please do not hesitate to contact me either by email or call Toll free 1-866-332-5833 Ext.7008 Linda Pagillo Technical Support Engineer Declude - Your Email security is our business 978.499.2933 office 978.477.8930 efax [EMAIL PROTECTED] www.declude.com - Original Message

Re: [Declude.JunkMail] Can someone help?

2006-11-02 Thread Linda Pagillo
PROTECTED] On Behalf Of Linda Pagillo Sent: Friday, November 03, 2006 01:14 AM To: declude.junkmail@declude.com Subject: Re: [Declude.JunkMail] Can someone help? Thanks so much for your reply, Andy. I do get prompted with the NTFS logon screen. I forgot to mention that. When i put in my user name

Re: [Declude.JunkMail] More info on Imail Webmail Problem

2006-09-16 Thread Linda Pagillo
running? Windows 2000 or Windows 2003. So far all reporting the problem are running Windows 2000 server. Darin. - Original Message - From: Linda Pagillo [EMAIL PROTECTED] To: declude.junkmail@declude.com Sent: Friday, September 15, 2006 5:38 PM Subject: Re: [Declude.JunkMail

Re: [Declude.JunkMail] More info on Imail Webmail Problem

2006-09-15 Thread Linda Pagillo
Thanks Darin. I did install the KB917953 patch from June. I also installed 4 more Windows updates yesterday and that's about when the problem started. I removed those patches today and did a reboot of my server. I'm still experiencing the same issue with the webmail. Any more suggestions? -

Re: [Declude.JunkMail] More info on Imail Webmail Problem

2006-09-15 Thread Linda Pagillo
://www.invariantsystems.com for utilities for Declude, Imail, mxGuard, and ORF. IMail/Declude Overflow Queue Monitoring, SURBL/URI integration, MRTG Integration, and Log Parsers. Linda Pagillo writes: Thanks Darin. I did install the KB917953 patch from June. I also installed 4 more Windows updates yesterday

Re: [Declude.JunkMail] [Fwd: [0A6-0C4E22B9-4D5B] ZEROHOUR]

2006-07-17 Thread Linda Pagillo
Nick, i'm getting your answer now. I will reply to your ticket when i find out. Thanks! Linda PagilloTechnical Support EngineerDeclude - Your Email security is our business™- Original Message - From: Nick Hayer To: Declude.JunkMail@declude.com Sent: Monday, July

Re: [Declude.JunkMail] [Fwd: [0A6-0C4E22B9-4D5B] ZEROHOUR]

2006-07-17 Thread Linda Pagillo
There is no way to disable the ZEROHOUR test at this time. There will be an option to do so in a future release of Declude. Linda PagilloTechnical Support EngineerDeclude - Your Email security is our business™ - Original Message - From: Linda Pagillo

Re: [Declude.JunkMail] Over Hold Weight, but Delivered

2006-07-14 Thread Linda Pagillo
Don: We are aware of this issue and it has been escalated to our engineering department. Linda Pagillo Technical Support Engineer Declude - Your Email security is our businessT - Original Message - From: Don Brown [EMAIL PROTECTED] To: Declude.JunkMail@declude.com Sent: Friday, July 14

Re: [Declude.JunkMail] Increasing Spool size after upgrade to 2006

2006-06-30 Thread Linda Pagillo
. We only process Q and D files. Please see the followng link for an explanation of Imail's spool files. http://support.ipswitch.com/kb/IM-19981110-DD08.htm Thank you. Linda Pagillo Declude Technical Support Engineer - Original Message - From: Will [EMAIL PROTECTED] To: declude.junkmail

Re: [Declude.JunkMail] Verify code needed

2006-06-26 Thread Linda Pagillo
This is correct, John. If you have any further questions, please do not hesitate to contact me either by email or call Toll free 1-866-332-5833 Linda Pagillo Technical Support Declude is Cybercom Security - Email. Voice. Messaging. 978.499.2933 office 978.477.8930 efax [EMAIL PROTECTED