, September 26, 2007 3:02 PM
Subject: [Declude.JunkMail] HELP, Declude stoped functioning
Dear Support,
Today my declude stoped functioning
Nothing being writen to the logs since 14:00 local time (GMT)
Imail smtp delivery still pointing to declude.exe Rebooting did not help
what is going
: Saturday, September 29, 2007 9:24 AM
Subject: Re: [Declude.JunkMail] HELP, Declude stoped functioning
We have experienced the same issue - as of 1.30pm friday our declude just
stopped working; all attempts to restart it are not working - we've
rebooted, re-installed, etc.
We did just renew our
A.
Technical Support Director
Global Web Solutions, Inc.
804-442-5300
globalweb.net
- Original Message -
From: Randy Armbrecht [EMAIL PROTECTED]
To: declude.junkmail@declude.com
Sent: Saturday, September 29, 2007 9:24 AM
Subject: Re: [Declude.JunkMail] HELP, Declude stoped functioning
We have
]
To: declude.junkmail@declude.com
Sent: Saturday, September 29, 2007 9:24 AM
Subject: Re: [Declude.JunkMail] HELP, Declude stoped functioning
We have experienced the same issue - as of 1.30pm friday our declude just
stopped working; all attempts to restart it are not working - we've
rebooted, re-installed
: Re: [Declude.JunkMail] HELP, Declude stoped functioning
We have experienced the same issue - as of 1.30pm friday our declude
just stopped working; all attempts to restart it are not working -
we've rebooted, re-installed, etc.
We did just renew our SA with declude at 12.30pm yesterday; I'm
- Original Message -
From: Randy Armbrecht [EMAIL PROTECTED]
To: declude.junkmail@declude.com
Sent: Saturday, September 29, 2007 9:59 AM
Subject: Re: [Declude.JunkMail] HELP, Declude stoped functioning
apologixe for false alarm; after re-install of earlier version (4.3.46) I
saw messages
Director
Global Web Solutions, Inc.
804-442-5300
globalweb.net
- Original Message -
From: Darrell ([EMAIL PROTECTED]) [EMAIL PROTECTED]
To: declude.junkmail@declude.com
Sent: Saturday, September 29, 2007 10:10 AM
Subject: Re: [Declude.JunkMail] HELP, Declude stoped functioning
Randy
: [Declude.JunkMail] HELP, Declude stoped functioning
just another update - decludeproc process is running (showing in task
manager) but at 0% CPU; system sees it but nothing is firing it off...very
strange. continuing to look into it further
---
Randy A.
Technical Support Director
: [Declude.JunkMail] HELP, Declude stoped functioning
We had a similar issue yesterday too at about 3:30 PM(AZ) mail stared
building up in the proc folder. Dedecludeproc was running but when I tried
to restart it failed to respond to the restart. Killed the process and
restart and the mailed started
@declude.com
Sent: Saturday, September 29, 2007 10:10 AM
Subject: Re: [Declude.JunkMail] HELP, Declude stoped functioning
Randy,
Is the decludeproc service started?
Also, in the declude folder to you have a diags text file?
Darrell
--
Check out http
]
To: declude.junkmail@declude.com
Sent: Saturday, September 29, 2007 11:30 AM
Subject: Re: [Declude.JunkMail] HELP, Declude stoped functioning
You will need to contact Declude at this point. There is nothing we can
do to help you out since the key is showing as expired thus is will not
process
: [Declude.JunkMail] HELP, Declude stoped functioning
Randy,
Is the decludeproc service started?
Also, in the declude folder to you have a diags text file?
Darrell
--
Check out http://www.invariantsystems.com for utilities for Declude,
Imail, mxGuard, and ORF. IMail
globalweb.net
- Original Message -
From: Darrell ([EMAIL PROTECTED]) [EMAIL PROTECTED]
To: declude.junkmail@declude.com
Sent: Saturday, September 29, 2007 11:30 AM
Subject: Re: [Declude.JunkMail] HELP, Declude stoped functioning
You will need to contact Declude at this point
Subject: Re: [Declude.JunkMail] HELP, Declude stoped functioning
Randy,
Is the decludeproc service started?
Also, in the declude folder to you have a diags text file?
Darrell
--
Check out http://www.invariantsystems.com for utilities for Declude,
Imail, mxGuard
@declude.com
Subject: Re: [Declude.JunkMail] HELP, Declude stoped functioning
does declude monitor this list off hours? we are receiving complaints by
the minute from our customers and I cannot wait until Monday morning for
someone to find my emails to support and voice mails
: Saturday, September 29, 2007 4:12 PM
To: declude.junkmail@declude.com
Subject: RE: [Declude.JunkMail] HELP, Declude stoped functioning
I would at least temporally disable Declude until you can get a hold of
support. At least you can get mail flowing.
-Original Message-
From: [EMAIL
Sent: Saturday, September 29, 2007 4:11 PM
Subject: RE: [Declude.JunkMail] HELP, Declude stoped functioning
I would at least temporally disable Declude until you can get a hold of
support. At least you can get mail flowing.
-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL
]
To: declude.junkmail@declude.com
Sent: Saturday, September 29, 2007 4:53 PM
Subject: RE: [Declude.JunkMail] HELP, Declude stoped functioning
I believe they have instructions for urgent support, e.g.
[EMAIL PROTECTED] (not sure if I remember it right). I would definitely
call and leave a message for support
: [Declude.JunkMail] HELP, Declude stoped functioning
does declude monitor this list off hours? we are receiving complaints by
the minute from our customers and I cannot wait until Monday morning for
someone to find my emails to support and voice mails.
---
Randy A.
Technical Support
: Re: [Declude.JunkMail] HELP, Declude stoped functioning
Randy.. this is Linda from Declude. What is your phone number? We are closed
today, but i will call you to help.
If you have any further questions, please do not hesitate to contact me
either by email or call Toll free 1-866-332-5833 Ext
From: Linda Pagillo [EMAIL PROTECTED]
Sent: Saturday, September 29, 2007 6:24 PM
To: declude.junkmail@declude.com
Subject: Re: [Declude.JunkMail] HELP, Declude stoped functioning
Randy.. this is Linda from Declude. What is your phone number? We are closed
today, but i will call you to help.
If you
Dear Support,
Today my declude stoped functioning
Nothing being writen to the logs since 14:00 local time (GMT)
Imail smtp delivery still pointing to declude.exe
Rebooting did not help
what is going on ?
Please help, very urgent
Serge Dergham
Cefib Internet
Av de la Nation
B.P. E1172
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