Re: [IxDA Discuss] How to handle clients...

2007-11-27 Thread Bj�rn Simonson
Hi all, I discussed the matter with the clients project manager and he said there was no way the boss would change his mind. So I did what he asked and moved on. Thank you again for your input, it does feel better knowing that it seems to happen all the time and you cannot always get it your

Re: [IxDA Discuss] Progress bar best practices

2007-11-27 Thread Håkan Reis
I wouldn't go for tome left. The % done and the time elapsed will give a quite good approximation when it comes to file up/downloads. We are good at approximating time, if it took 2 min for 25% theres a good chance it will take another 6 minutes for the rest, time for a quick coffee... But it

Re: [IxDA Discuss] Does eye-tracking carry any real meaning?(*edit)

2007-11-27 Thread Mike Bennett
For a brilliant example of the importance of attention in vision you should have a look at Prof Richard Wiseman's colour changing card trick: http://www.youtube.com/watch?v=voAntzB7EwE Its a great illustration that just because your rentina sees something doesn't mean you will see

Re: [IxDA Discuss] Examples where personas are *not* useful

2007-11-27 Thread Jared M. Spool
On Nov 27, 2007, at 1:16 AM, Jeff White wrote: Also - unless there is a large design team which is separate from research staff, personas might not provide any extra value to those doing research + design. Chances are they'll acquire any knowledge from ethnography that a persona might

Re: [IxDA Discuss] Examples where personas are *not* useful

2007-11-27 Thread Todd Zaki Warfel
Jared already gave a pretty in-depth and accurate response. So, I'll simply add a short response based on some additional experience. On Nov 27, 2007, at 1:16 AM, Jeff White wrote: The difference is that there are some situations in which personas in general are not feasible or realistic,

[IxDA Discuss] JOB; User Experience Manager; D üsseldorf Germany; Vodafone Group;

2007-11-27 Thread Magdeburg, Karl
Hello I have just joined Vodafone and I am replacing Stella Steiglder for several months as Resourcing Manager for The Vodafone Group in Düsseldorf in Germany. Please can you remove all of here postings as the links have now expired. Please can you however place the following

Re: [IxDA Discuss] Examples where personas are *not* useful

2007-11-27 Thread Pierre Roberge
I think this discussion would progress faster if we were to define what level of details you need to have a personas. Does a name and one goal constitute a persona? In my mind yes, a persona is a collection of info I have about the user population. The level of detail and the amount of

Re: [IxDA Discuss] Gain IxD Experience Strategy

2007-11-27 Thread David Shaw
Hi Lukeisha, I think you are starting off on the right foot. Having a Psychology background is a big plus because it allows you to look at things from a people perspective. Not sure where you live, but a good way to gain a little more IxD experience is to volunteer in your local community with

Re: [IxDA Discuss] Gain IxD Experience Strategy

2007-11-27 Thread Eva
Lukeisha, A few things come to mind... First, find out if there is a local UPA (Usability Professionals Association), CHI (Computer Human Interaction), or IxDA chapter in your area. These organizations usually have monthly meetings which include topical presentations that will get you exposed

Re: [IxDA Discuss] Examples where personas are *not* useful

2007-11-27 Thread Brian Hoffman
-Original Message- Once again, that just goes to show that we need more education on how to create and properly use personas. Used properly, they are one of our most useful tools. But like any other tool, used incorrectly, or not at all, well, we all know what happens then. Bad data

Re: [IxDA Discuss] Should analytics be an IA/XP role?

2007-11-27 Thread Fred Beecher
On 11/27/07, Mike Scarpiello [EMAIL PROTECTED] wrote: Do you think analyzing data using tools like Omniture and Coremetrics should fall under the user experience umbrella? Just wondering. Good question, Mike. At our consultancy, Web analytics falls under the online marketing umbrella,

Re: [IxDA Discuss] Examples where personas are *not* useful

2007-11-27 Thread Robert Hoekman, Jr.
Bullocks. Personas don't take that much time to develop once you have the data. And since you're going to collect data anyway, or you should be, then what's an extra day or two to develop some personsa? You assumed here that they were, in fact, going to collect the data anyway. But that's the

Re: [IxDA Discuss] Examples where personas are *not* useful

2007-11-27 Thread Todd Zaki Warfel
Yes, I'm expecting that the design decisions have some data to back them up, even if it's a quick and dirty gorilla method. On Nov 27, 2007, at 1:06 PM, Robert Hoekman, Jr. wrote: Bullocks. Personas don't take that much time to develop once you have the data. And since you're going to

[IxDA Discuss] JOB: Manager - User Experience , NYC, Recruiter, Full Time

2007-11-27 Thread Brook Wyant
Title: Manager, User Experience Location: New York City Compensation: high 100's to 200K + bonus + stock Team: 12-15 people A leading Internet company is searching for a User Experience Manager to lead a multidisciplinary team comprised of Interaction Designers, Visual Designers, Web

[IxDA Discuss] Coroflot Salary survey

2007-11-27 Thread David Malouf
http://www.coroflot.com/community/salary_survey.asp Fill it out and instantly see the results online. Its a done pretty well for how quick it is to fill out. It isn't very deep in details, but still a nice glossing over. It is for multiple types of designers--not just IxD. -- dave -- David

Re: [IxDA Discuss] large tables and lists with lots of columns - where are the best practices?

2007-11-27 Thread Rich Rogan
Hi Frank, I've had the same issues in several jobs. Given the premise that you've got to display the info, there's a number of ways I've dealt with this in the past, the best solution is always on a case by case basis: 1. Have Hide/Show options per column 2. Have initial columns fixed, then

Re: [IxDA Discuss] Examples where personas are *not* useful

2007-11-27 Thread Jeff White
Forgive me if I'm misinterpreting here... I think Robert may be focusing on good design done w/o the use of personas, which I completely agree is possible and very probable. But that doesn't mean that *no* user centered research was conducted - it just means they didn't use personas. Which I

Re: [IxDA Discuss] Examples where personas are *not* useful

2007-11-27 Thread Todd Zaki Warfel
Yes, this is my point. That good design done w/o any type of research is rare. To think that it happens simply by chance is IMHO shortsighted and naive. Furthermore, why take the risk? Why wouldn't you inform your design by some research? Speaking for myself and Messagefirst, every time

Re: [IxDA Discuss] Examples where personas are *not* useful

2007-11-27 Thread Mark Schraad
Sooo... at the risk of grossly oversimplifying... a designer can: 1 be the target user/audience/market 2 already know the target user/audience/market (hopefully from real and successful experience) 3 research the target user/audience/market and hopefully find a tool (persona) to document and

Re: [IxDA Discuss] Examples where personas are *not* useful

2007-11-27 Thread Mark Schraad
I would take this a step further. Every time I/we do research we find out something important that we did not know, or something to contradict our assumptions. We often tell clients that research is worthwhile even if it only confirms their understanding of the user, but it rarely does only

Re: [IxDA Discuss] Examples where personas are *not* useful

2007-11-27 Thread Robert Hoekman, Jr.
good design is much more probable when some sort of user centered research (especially when designing for an audience other than yourself) is conducted. I agree with the rest of what you said, but again, why *user* centered, as opposed to activity-centered or something else? -r-

Re: [IxDA Discuss] Examples where personas are *not* useful

2007-11-27 Thread Katie Albers
At 12:54 PM -0700 11/27/07, Robert Hoekman, Jr. wrote: good design is much more probable when some sort of user centered research (especially when designing for an audience other than yourself) is conducted. I agree with the rest of what you said, but again, why *user* centered, as

[IxDA Discuss] Atlanta IA Happy Hour Tonight, 11/27, at 7 p.m.

2007-11-27 Thread Maria Cordell
Join your fellow Atlanta IAs and UX professionals for a happy hour event at the Cafe Intermezzo in Buckhead! Parking is available behind the cafe, but you may also park across the street at the Macquarium building, 1800 Peachtree. (You'll have to get a parking ticket going in, but the exit gate

Re: [IxDA Discuss] Examples where personas are *not* useful

2007-11-27 Thread Robert Hoekman, Jr.
Yes, this is my point. That good design done w/o any type of research is rare. I assume you're talking specifically about interaction design. Am I right? To think that it happens simply by chance is IMHO shortsighted and naive. Furthermore, why take the risk? Why wouldn't you inform your

[IxDA Discuss] JOB: Interaction Designer / Sr. Interaction Designer, NYC, Recruiter, Full Time

2007-11-27 Thread Brook Wyant
*Title: Interaction Designer / Senior Interaction Designer* *Location: New York City* *Compensation: Flexible + bonus + stock* A leading Internet company is seeking an Interaction Designer / Senior Interaction Designer to design and prototype the next generation of its innovative and

Re: [IxDA Discuss] AJAX and Accessibility Question

2007-11-27 Thread Liam McGee
I heartily endorse Derek's comments. Note also that there should be an update to the W3C's WAI-ARIA (Web Accessibility Initiative - Accessible Rich Internet Applications) suite coming soon. http://www.w3.org/WAI/intro/aria ARIA support is a little vague at the moment - Opera and Firefox are both

Re: [IxDA Discuss] download-as-pdf v/s print

2007-11-27 Thread Clark Valberg
For some users saving a page is a way to take ownership over something that to many seems very elusive and temporary. Younger or more internet-dependent users seem to have a if it's online, it will always be there framing to their web experience. Providing users with a Save feature is almost

Re: [IxDA Discuss] Examples where personas are *not* useful

2007-11-27 Thread Mark Schraad
Dude - you were sooo doing research. ;-) On Tuesday, November 27, 2007, at 03:24PM, Robert Hoekman, Jr. [EMAIL PROTECTED] wrote: Let's look at an example. I recently visited the WTC site and spent a couple of of hours reflecting, taking pictures, etc. Since leaving there, I've had quite a few

Re: [IxDA Discuss] Examples where personas are *not* useful

2007-11-27 Thread Robert Hoekman, Jr.
Or ACD. :) As a profession, we need more choices. Rather, we need to *recognize* the choices that are already out there whether they fit into a UCD mold or not, and at least be willing to believe there is more than one way to skin the proverbial cat. -r- Sent from my iPhone. On Nov 27,

Re: [IxDA Discuss] Progress bar best practices

2007-11-27 Thread Rik Schot
(Like Scott, I'm new to the group...) I'm really impressed with the way Flickr.com deals with it. For 2 months now, they have a multiple image-uploader. Wich gives you realtime feedback. Check: http://blog.eight.nl/assets/2007/10/17/Picture_6-1.jpg It gives you useful information and little

Re: [IxDA Discuss] Examples where personas are *not* useful

2007-11-27 Thread Jeff White
Sounds like you have something interesting in the works Robert. Here's where I stand, and maybe it is semantics we're tripping over... You can come up with an idea or product concept from anywhere - no UCD needed for sure. But UCD is an excellent idea when it comes time to designing the nuts and

Re: [IxDA Discuss] Examples where personas are *not* useful

2007-11-27 Thread Jeff White
Dude - you were sooo doing research. ;-) Like, totally :-) I feel like we do have choices Robert. There's UCD, under that umbrella are tons of tools, techniques etc at your disposal - no one is saying there is one way to conduct UCD. There's also usage centered design. There are lots of other

Re: [IxDA Discuss] Examples where personas are *not* useful

2007-11-27 Thread Tamara Adlin
I still think this discussion is missing a super-critical point. Personas are not just about design. Personas are about focus. It's great if a company has time and money to do full, data-driven personas. That takes time and planning and a lot of work (see ginormous book I wrote with

[IxDA Discuss] How's this for user friendly?

2007-11-27 Thread Mike Scarpiello
Gibson introduces the first robot guitar. While most serious musicians won't really care about the tuning, it sets the intonation also, which is awesome. Check out the video here: *http://tinyurl.com/2cz5z2 * *Come to IxDA

Re: [IxDA Discuss] Progress bar best practices

2007-11-27 Thread Ari Feldman
i worked on a social networking site that also had video uploading and sharing. we implemented a real time uploading system that displayed a progress bar/feedback mechanism that: - displayed a visual horizontal progress bar along with a % indicator that updated as the upload progressed -

Re: [IxDA Discuss] Examples where personas are *not* useful

2007-11-27 Thread Todd Zaki Warfel
On Nov 27, 2007, at 3:23 PM, Robert Hoekman, Jr. wrote: I suppose you could argue that these conversations were research, but they really weren't. They didn't lead me to figuring out how the site should work, they just led to the idea. And it is. Just because you didn't intend to go

Re: [IxDA Discuss] Examples where personas are *not* useful

2007-11-27 Thread Robert Hoekman, Jr.
I feel like we do have choices Robert. There's UCD, under that umbrella are tons of tools, techniques etc at your disposal - no one is saying there is one way to conduct UCD. Lots of people on this list have said similar things, but then many continue beating the persona stick to death as

Re: [IxDA Discuss] Examples where personas are *not* useful

2007-11-27 Thread Robert Hoekman, Jr.
I still don't buy there's anything to this activity-based design stuff. Care to elaborate? You can't just spit out something like that and run off. ;) What is it that bothers you about it? In the end, it's all about having information to make informed design decision, no matter what stupid

Re: [IxDA Discuss] Should analytics be an IA/XP role?

2007-11-27 Thread Robert Hoekman, Jr.
Do you think analyzing data using tools like Omniture and Coremetrics should fall under the user experience umbrella? Definitely falls under UX. So much can be learned about human behavior from stats, it's unreal. And stats don't lie, which is more than we can say about humans (even when

[IxDA Discuss] JOB: Information Architect, LA/SF area, IGN Entertainment, Full Time

2007-11-27 Thread v6
Hi folks, please email me directly at ekim[at]ign[dot]com if you're interested in this position--thanks! - Eugene Information Architect IGN Entertainment, a unit of Fox Interactive Media, Inc. Location: Greater San Francisco or Los Angeles area IGN has an immediate need for a highly motivated,

[IxDA Discuss] JOB|Creative-User Experience Designer-Strategy-Business Analysis-Proj.Mgmt|Analytics Director|Interactive Art Dir|Interaction Designer|Information Architect|Data Analyst|Northern NJ|Rec

2007-11-27 Thread Brian Chenensky
Various full-time openings Northern NJ Healthcare Marketing Company (Pharmaceutical Advertising Industry) *Creative-User Experience Designer-Strategy-Business Analysis-Project Management *Analytics Director *Information Architect *Data Analyst *Interaction Designer *Interactive Art Director

[IxDA Discuss] JOB # UX Technical Manager - Downtown NYC - Roundarch - Full Time

2007-11-27 Thread Rossanne Wankovsky
Technical Manager Position Overview Technical Managers are responsible for day-to-day management and execution of client engagements that involve strategic technology development efforts. Managers work closely with Engagement Directors throughout a project providing project oversight and

Re: [IxDA Discuss] How's this for user friendly?

2007-11-27 Thread Robert Hoekman, Jr.
Gibson introduces the first robot guitar. Lots of risk in breaking all those moving parts, but beyond that, it's fantastic. A great solution to a very common problem. -r- *Come to IxDA Interaction08 | Savannah* February 8-10,

Re: [IxDA Discuss] Examples where personas are *not* useful

2007-11-27 Thread Helen Killingbeck
No flames from me Tamara: I think you have very eloquently explained the importance of how implementing the persona process in a company that has not embraced a User Centered design culture can help with the communication process between the various departments and can reduce the us vs them

Re: [IxDA Discuss] Examples where personas are *not* useful

2007-11-27 Thread Jared M. Spool
On Nov 27, 2007, at 6:04 PM, Tamara Adlin wrote: Let the flames commence. Nah, now we're just going in circles. :) Jared Jared M. Spool User Interface Engineering 510 Turnpike St., Suite 102, North Andover, MA 01845 e: [EMAIL PROTECTED] p: +1 978 327 5561 http://uie.com Blog:

Re: [IxDA Discuss] Should analytics be an IA/XP role?

2007-11-27 Thread Katie Albers
At 6:10 PM -0700 11/27/07, Robert Hoekman, Jr. wrote: Do you think analyzing data using tools like Omniture and Coremetrics should fall under the user experience umbrella? Definitely falls under UX. So much can be learned about human behavior from stats, it's unreal. And stats don't lie,

[IxDA Discuss] Define the User Centered Design process

2007-11-27 Thread Robert Hoekman, Jr.
I know I'm asking for a war here, but let's try it anyway. I think if we came up with a common definition of what a UCD process looks like, it would be a lot easier to settle some of these debates. Some have said UCD simply means keeping the user at the forefront of your attention while doing

Re: [IxDA Discuss] Gain IxD Experience Strategy

2007-11-27 Thread Lukeisha Carr
Thanks everyone for your very helpful comments and suggestions. I'm very glad to have joined you all here at IxDA!! I am very excited, and will definitely pursue some of the recommendations you all provided. I'm in the North East New Jersey Mid/downtown New York City areas. So, if anyone can

Re: [IxDA Discuss] Define the User Centered Design process

2007-11-27 Thread Itamar Medeiros
Well... if you want something more like a proper definition, UPA comes up with a simple one: User-centered design (UCD) is an approach to design that grounds the process in information about the people who will use the product. UCD processes focus on users through the planning, design and

Re: [IxDA Discuss] Should analytics be an IA/XP role?

2007-11-27 Thread William Evans
Definitely! The huge project I am working on right now - Coremetrics falls under the Experience Design group. will evans user experience architect [EMAIL PROTECTED] 617.281.1281 On Nov 27, 2007, at 8:10 PM, Robert Hoekman, Jr. [EMAIL PROTECTED] wrote: Do you think analyzing data using

Re: [IxDA Discuss] Examples where personas are *not* useful

2007-11-27 Thread William Evans
Every once in a while our list becomes possessed by the ghost of Escher and we get caught in an infinite recursive loop. will evans user experience architect [EMAIL PROTECTED] 617.281.1281 On Nov 27, 2007, at 8:43 PM, Jared M. Spool [EMAIL PROTECTED] wrote: On Nov 27, 2007, at 6:04 PM,

Re: [IxDA Discuss] Examples where personas are *not* useful

2007-11-27 Thread Robert Hoekman, Jr.
I did elaborate when we talked about it here: http://ixda.org/ discuss.php?post=13134 (scroll down to December 26 at 2:44pm). My opinion hasn't changed in 11 months. This (hybrid) quote from you is, I think, the heart of it: An example would be the activity of ordering a blood test in a

Re: [IxDA Discuss] Should analytics be an IA/XP role?

2007-11-27 Thread William Evans
Your example is not stats. A sample set of 6 is called anecdote. Turning it into a percentage is not stats. Their I'd no amount of boostrapping that will make it so either. If you are not using a statician fluent in regression analysis and using spss or SAS - then you cannot lay claim to

Re: [IxDA Discuss] Define the User Centered Design process

2007-11-27 Thread William Evans
Hmmm Robert - I know a word can be defined - but not a process. We are not disagreeing, and to some extent what matters is if the UCD process a company is yielding positive results. Many who I have heard deride ucd are either using a bad, broken, cheap process or have no idea what a I've

Re: [IxDA Discuss] Should analytics be an IA/XP role?

2007-11-27 Thread William Evans
Sorry about the spelling - will evans user experience architect [EMAIL PROTECTED] 617.281.1281 On Nov 27, 2007, at 10:07 PM, William Evans [EMAIL PROTECTED] wrote: Your example is not stats. A sample set of 6 is called anecdote. Turning it into a percentage is not stats. Their I'd no

Re: [IxDA Discuss] Examples where personas are *not* useful

2007-11-27 Thread Jeff White
Well, that kinda sucks they continue beating a certain flavor of UCD to death. One key concept of UCD, to me, is there is never a magic formula for doing it. Everything, as with any form of design, is a matter of context - goals, resources, time, etc. I've used personas throughout 5% of my career

Re: [IxDA Discuss] Should analytics be an IA/XP role?

2007-11-27 Thread Melvin Jay Kumar
Hi Katie, You said it all. =) If you want someone to believe what you're saying, find a number that seems to support it. Although I don't like to give numbers for a lot of the IA/UX work I do, but in the business / Corporate environment, without numbers , you cannot sell or get funding or

Re: [IxDA Discuss] Define the User Centered Design process

2007-11-27 Thread Jeff White
I'm too drained from the personas thread. Can we take a week off? Kidding. I'll take the easy way out and refer to UPAs definition, which I think is a very good one: http://www.upassoc.org/usability_resources/about_usability/what_is_ucd.html Please note - they *suggest* activities for the 4

Re: [IxDA Discuss] Should analytics be an IA/XP role?

2007-11-27 Thread Katie Albers
I'm aware that this is not what people think of when they think of stats. But the fact of the matter is that if you are simply given the final number -- 33% of all co-eds in a certain year married professors -- very few people are likely to question the underlying data. But what I think is

[IxDA Discuss] NYC UX Holiday Party, Dec-11, 6:30pm, IxDA Conf Registration Offer

2007-11-27 Thread Nasir Barday
Hi Everyone, It's hard to believe that December is upon us again! It's a season for everyone to get together and remember the year, and you can bet the NYC-UX community is celebrating! There's also a great registration offer for the Interaction '08 Conference, but more on that later. Details:

Re: [IxDA Discuss] Should analytics be an IA/XP role?

2007-11-27 Thread Steve Baty
On 28/11/2007, Mark Schraad [EMAIL PROTECTED] wrote: I had a professor that loved to tell us that statistics were invented in order to legitimize social sciences... cause they weren't 'real' science. Mark Mark, this just shows how little they knew about the history of statistical theory