[Elphel-support] Panoramas From the Backpack

2011-05-06 Thread Olga Filippova
Hello Grahame, thank you for the appreciative comments and practical suggestions. Do you mind posting them on the blog (as a comment to the article) ? The backpack design can definitely be improved, and other 3D positioning correction will be done with IMU, once it is ready. Finishing the IMU is

Re: [Elphel-support] elphel NC353L-12V Kit defect

2011-05-09 Thread Olga Filippova
Hello Viatcheslav, We can send the new 10353 board to you, if you think you can disassemble the camera and replace the board. In this case please ship us back the 10353 board, so we can test it and find the problem. The other option would be to ship the camera back to Elphel, and we will replace

Re: [Elphel-support] CF and GPS adapters

2011-11-14 Thread Olga Filippova
Hello Dimitrios, On Mon, Nov 14, 2011 at 9:56 AM, Dimitrios d...@telemetry.gr wrote: Hello Elphel I'm looking into purchasing an Elphel camera and have a few technical questions: 1. Do the 10369 adapters (i.e. 103691,103692,103693 etc.) that are mentioned in

Re: [Elphel-support] 0353-12-01 - Sensor Front end

2014-11-03 Thread Olga Filippova
Hello Justin, the Sensor Front End new part is 0353-12-29 and companion part 0353-12-30 for the new sensor board. You can type these numbers in Google and get straight to our wiki page to see them. The old part was 0353-12-01 and it is used on the assembly drawing

Re: [Elphel-support] Issues with Compact Flash installation

2014-11-10 Thread Olga Filippova
Dear Riccardo, You have selected the correct CF card, so the problem is not with the card, but with either 10353, 10369 or 103691 boards. We can offer to send you all 3 boards for replacement. It is most likely that only one board is responsible, but we recommend to assemble the 3 replacement

Re: [Elphel-support] Problems to detect timestamps

2016-02-08 Thread Olga Filippova
Hello Jennifer, we hope everything worked out with the camera. Please let us know. Do you have any other questions? Best Regards, Olga S Filippova, Elphel, Inc. On Mon, Jan 25, 2016 at 11:44 AM, Oleg wrote: > Jennifer, > > An update. > > 1. Follow the

Re: [Elphel-support] Ordering stereo camera

2016-08-19 Thread Olga Filippova
d at the same time? > Does the lens have focus? > Kind Regards > > Elham > > > On Thursday, August 18, 2016 8:00 PM, Olga Filippova < > support-list@support.elphel.com> wrote: > > > Hello Elham, > yes it will be possible to order the Inline model stereo camera

Re: [Elphel-support] Ordering stereo camera

2016-09-06 Thread Olga Filippova
If you use same baseline and focal lenses, What is your purpose of > designing H- model or inline model with same baseline and focal lenses? > About lens, In addition to 4.5 mm lens, what lens do you recommend (we > prefer bigger than 4.5 focal lens)? > I'm looking forward hearing f

Re: [Elphel-support] Ordering stereo camera

2016-09-03 Thread Olga Filippova
u use same baseline and focal lenses, What is your purpose of > designing H- model or inline model with same baseline and focal lenses? > About lens, In addition to 4.5 mm lens, what lens do you recommend (we > prefer bigger than 4.5 focal lens)? > I'm looking forward hearing from yo

Re: [Elphel-support] Ordering stereo camera

2016-08-29 Thread Olga Filippova
Dear Elham, can you please explain the technical reasons for ordering inline camera? It looks like you plan to use Inline camera as 2 stereo cameras with 2 different bases. This is fine, but it has been done before, while the H-camera presents interesting research opportunities. Practically

Re: [Elphel-support] Ordering stereo camera

2016-08-18 Thread Olga Filippova
Hello Elham, yes it will be possible to order the Inline model stereo camera with 4 sensors. As Andrey have mentioned, Elphel cameras are Free Software and Open Hardware and are distributed under GNU GPL license http://www.gnu.org/licenses/gpl.html and CERN OHL http://www.ohwr.org/projects/cernohl

Re: [Elphel-support] Ordering stereo camera

2016-08-26 Thread Olga Filippova
Dear Elham, I have replied you with the quotations attached, from sales support e-mail. There is commercial information not related to the technical aspects of the camera. Best Regards, On Fri, Aug 26, 2016 at 10:15 AM, Elham Omrani wrote: > Dear Olga, > Thank you for

[Elphel-support] Fwd: Ordering stereo camera

2016-08-25 Thread Olga Filippova
Dear Elham, I have replied yesterday to you, although I forgot to reply via support list, so maybe you did not see my direct rely. Please see it below. Best Regards, Olga -- Forwarded message -- From: Olga Filippova <support-list@support.elphel.com> Date: Wed, Aug 24, 2016 at

Re: [Elphel-support] Asking for advice

2017-09-04 Thread Olga Filippova
On Mon, Sep 4, 2017 at 10:10 AM, Olga Filippova < support-list@support.elphel.com> wrote: > Hello Duncan, > thank you for your request for advise about the camera for the robot. > Please explain what do you mean by 3D camera: dof you plan to do a stereo > video, or are yo

Re: [Elphel-support] 答复: information about NC353 camera

2017-11-22 Thread Olga Filippova
product is based on free software and hardware designs. So are all > the camera parts open source? Will you provide source code for stereo > algorithm? > > Thanks. > > Tao Zhang > > 章 涛 > > > > *发件人:* olgafilipp...@gmail.com [mailto:olgafilipp...@gmail.com] *代表 *O

Re: [Elphel-support] information about NC353 camera

2017-11-20 Thread Olga Filippova
Dear Tao Zhang, thank you for your interest in Elphel NC353-369-Stereo camera. Elphel current camera model is NC393: https://www3.elphel.com/model_393_cameras which is designed specifically for multi-sensor applications; STEREO model configuration is also available. Responses to your questions

Re: [Elphel-support] information about NC353 camera

2017-11-21 Thread Olga Filippova
quot;Tao Zhang"<tao.zh...@blacksesame.com.cn> > Date: Tue, 21 Nov 2017 10:14:43 + > To: "Olga Filippova"<support-list@support.elphel.com> > Cc: "Winston Zhang"<winston.zh...@blacksesame.com.cn> > > - Contents -

Re: [Elphel-support] Eyesis4Pi-26-393

2020-11-16 Thread Olga Filippova
Dear Lorenzo, Thank you for your interest in Elphel cameras and I am sorry we did not reply sooner. I am copying this to our partner in Europe, Mr. Alexandre Poltorak, who can help you with questions regarding Eyesis4Pi camera. We are happy to answer technical questions, but please refer to

Re: [Elphel-support] Support / slit camera for horse race

2022-06-24 Thread Olga Filippova
Hello Walter, Elphel camera NC353L (older model) is being used for photofinish purposes by at least two of our customers. We also have a blog post from another user who did photofinish with Elphel camera a few years ago:

Re: [Elphel-support] multiple cameras synchronization

2022-05-24 Thread Olga Filippova
Hello Dor, Thank you for your interest in the Elphel NC393 camera. Answering your questions: 1. The 4 sensors are supported by one system board and are precisely synchronized. 2. It is not possible to replace the image sensors - we use 5MPix image sensors. You can design your own system board to

Re: [Elphel-support] Placing an order for NC393 - F - CS

2022-07-27 Thread Olga Filippova
Hello Roman, Thank you for your interest in Elphel NC393 cameras. Please let us know a little more about your application, so we can help you better. For example the NC393 camera system board ( https://wiki.elphel.com/wiki/10393) has 4 sensor ports and supports 4 sensors. Maybe you will need just

Re: [Elphel-support] NC393 Cameras rebooted unexpectedly [SEC=UNOFFICIAL]

2023-01-31 Thread Olga Filippova
Norman, You are right - it is difficult to judge the reason for reboot after reboot. How often does it happen? You may also run http:///hwmon.html and leave the page open to see the temperature. As it happens on two cameras it is not likely to be a hardware problem, so I would also suspect PoE