> I'm with John on this one. The payoff for sending in bug reports and feature > requests is incredibly low. Zero feedback and results are rare. > *No matter what hoops are jumped.*
I have a different experience, I have reported a few bugs. The ones that I have submitted that are reproducible I include a small database demonstrating them. The bug is filed, I get email notifications as it is updated and accepted, then I get an email telling me it is in one of the nightly builds and I can test it. The one that I reported that I could not reproduce, I had constant emails between me and tech support until they actually figured out how to reproduce it then sent it on to the engineers. I have never felt ignored or neglected. I think they do a great job with bugs that I have reported. IMO Neil -- Privacy Disclaimer: This message contains confidential information and is intended only for the named addressee. If you are not the named addressee you should not disseminate, distribute or copy this email. Please delete this email from your system and notify the sender immediately by replying to this email. If you are not the intended recipient you are notified that disclosing, copying, distributing or taking any action in reliance on the contents of this information is strictly prohibited. The Alternative Investments division of UMB Fund Services provides a full range of services to hedge funds, funds of funds and private equity funds. Any tax advice in this communication is not intended to be used, and cannot be used, by a client or any other person or entity for the purpose of (a) avoiding penalties that may be imposed on any taxpayer or (b) promoting, marketing, or recommending to another party any matter addressed herein. ********************************************************************** 4D Internet Users Group (4D iNUG) FAQ: http://lists.4d.com/faqnug.html Archive: http://lists.4d.com/archives.html Options: http://lists.4d.com/mailman/options/4d_tech Unsub: mailto:[email protected] **********************************************************************
