Hi Tim, I have not opened a tech support case for this issue. But I have opened my share of them. The only way to get something fixed is to provide a reproducible example or perhaps a log with some detail that can help 4D fix it. Even with these details provided, many problems remain unsolved. It is a lot of time and effort and there are only so many hours in a day.
I find it useful when other developers report their problems and experiences (good and bad) on this list. Other developers with the same problem may have identified a helpful work-around or alternative solution. John DeSoi, Ph.D. > On Oct 3, 2017, at 2:29 PM, Tim Nevels via 4D_Tech <[email protected]> > wrote: > > John, did you immediately contact 4D Tech Support and open a support case for > this bug? If you did, then you are helping to get this bug fixed. > > As you must know, just reporting the bug and talking about it here on the > iNUG will accomplish absolutely nothing regarding getting this fixed. ********************************************************************** 4D Internet Users Group (4D iNUG) FAQ: http://lists.4d.com/faqnug.html Archive: http://lists.4d.com/archives.html Options: http://lists.4d.com/mailman/options/4d_tech Unsub: mailto:[email protected] **********************************************************************
