Diane,

>  I wish I'd done that this time because I don't want to lose the  
> data that's going
> to be lost if I have to reinstall Windows. :(


I suspect that if someone doesn't come up with a solution to your  
problem you may need to get professional help. And if you go that  
route be very careful, there are a lot of people out there who  
masquerade as computer techs who are NOT. Before you let a tech do  
anything, make him tell you what he will do and whether he is certain  
that it will work.

Another idea that just came to mind may not be any more expensive than  
a tech. Buy a new hard drive, install it [it's not difficult], install  
Windows and then install the old drive as a second drive and maybe you  
can get your data back if the problem was not a major hard drive  
failure.
Jim







[Non-text portions of this message have been removed]


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