Morning All...

I should clarify a bit more. This installation has been running
perfectly since originally installed, in 2001, under Win2000 and
then re-installed when converted to XP-Pro in 2005. This issue
just started this past week. I can access the program normally
until I attempt a backup or the automatic backup feature
activates. When I go to open the program the next time I get the
blank screen each and every time thereafter. If I reboot the
computer, I can then access the program just fine, until it
attempts to process a backup.

I was wondering if Microsoft issued any updates, recently, which
were automatically installed on the computer. I have no idea where
to look, but thought if they did so, perhaps reversing that
particular update to see if the problem goes away might work.
However, this is out of my abilities, I fear.

Sorry for not being more specific

Mark

-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of Absolute
Sound Labs
Sent: Friday, October 01, 2010 5:01 PM
To: [email protected]
Subject: [A-1-Computer_Tech] QuickBooks Pro 2000 - Crash


Hello Everyone...

Just recently have been having crash problems with my QuickBooks
Pro 2000 program. It will start loading and the splash screen
shows. Then I get a totally white screen where the data is
supposed to display with the note that QuickBooks has crashed and
do you want to send a trouble report. Sending the report will then
advise you to go to the Intuit website by indicating that Intuit
is aware of the problem and is working to correct it.

Going to the Intuit website puts you in the Support section where
absolutely nothing relevant can be found. Further inquiry returns
the comment that the program is no longer supported and I should
update. Hell, the only thing I use the program is for my checking
accounts and nothing else.

I am running XP pro, Service Pak 3.

Comments anyone...

Thanks.

Mark



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