Good Morning Donk... I rolled back the last Microsoft update/patch for XP and now QuickBooks works just fine. I turned off updates and will no longer apply any since something in that update has messed with QuickBooks. QuickBooks is far more valuable to me that the updates.
Thanks for your help! Happy Holidays... Mark -----Original Message----- From: [email protected] [mailto:[email protected] m] On Behalf Of Donk Sent: Monday, October 18, 2010 7:33 PM To: [email protected] Subject: Re: [A-1-Computer_Tech] QuickBooks Pro 2000 - Crash I sort of don't remember the whole thread in detail. But... Are you certain that the MS update caused the problem with QB? I mean, did the prob start immediately after installing the update? If you're not absolutely sure the update is the problem... It sounds like the QB prob might be a corrupted file. I kinda remember you said you uninstalled/re-installed QB? Restoring to a previous date would repair any corrupted system files - so maybe you can try the updates again and it'll work. I don't know if you tried running QB in Safe Mode? If it runs ok in Safe Mode, then the likely culprit is one of your background programs. If you go to Start, Run, and type MSCONFIG, you'll open the Config utility. Click on the Startup tab. Each app with a check is always running in the background. Un-check any unnecessary apps and reboot. Here's a site to look up what each app does - and if it's necessary to keep it running. http://www.sysinfo.org/startuplist.php And from what you describe - that QB crashes while loading your data - then it could be that your data file(s) are damaged. If you have a backup, try putting your known good backup files in. Also, try creating a totally new account, put in some random data just to test it, and see if it still crashes at the data load. Good luck, Donk On 10/18/2010 10:45 AM, Absolute Sound Labs wrote: > Hello All... > > Updating. I took the advise and reverted back to the last previous > known good configuration and everything works OK. Now that seems to > mean that I can no longer update my XP professional if I want to > retain use of my QuickBooks. Is this a valid assumption? > > Thanks for the suggestion. > > Mark > > -----Original Message----- > From: [email protected] > [mailto:[email protected] m] On Behalf Of Absolute Sound > Labs > Sent: Friday, October 01, 2010 5:01 PM > To: [email protected] > Subject: [A-1-Computer_Tech] QuickBooks Pro 2000 - Crash > > > Hello Everyone... > > Just recently have been having crash problems with my QuickBooks Pro > 2000 program. It will start loading and the splash screen shows. Then > I get a totally white screen where the data is supposed to display > with the note that QuickBooks has crashed and do you want to send a > trouble report. Sending the report will then advise you to go to the > Intuit website by indicating that Intuit is aware of the problem and > is working to correct it. > > Going to the Intuit website puts you in the Support section where > absolutely nothing relevant can be found. Further inquiry returns the > comment that the program is no longer supported and I should update. > Hell, the only thing I use the program is for my checking accounts and > nothing else. > > I am running XP pro, Service Pak 3. > > Comments anyone... > > Thanks. > > Mark > > > > ------------------------------------ > > If you have any questions or problems with any aspect of this site, > please feel free to contact me directly [email protected] Please do > not post personal issues directly to the group. > > To unsubscribe from this list, send an email to > a-1-computer_tech-unsubscr...@yahoogroup s.com > > Thank you for using A-1 Computer TechYahoo! Groups Links > > > > > > > ------------------------------------ > > If you have any questions or problems with any aspect of this site, > please feel free to contact me directly [email protected] Please do > not post personal issues directly to the group. > > To unsubscribe from this list, send an email to > a-1-computer_tech-unsubscr...@yahoogroup s.com > > Thank you for using A-1 Computer TechYahoo! Groups Links > > > > > > > Internal Virus Database is out of date. > Checked by AVG - www.avg.com > Version: 8.5.426 / Virus Database: 271.1.1/3130 - Release Date: > 09/12/10 06:34:00 > > [Non-text portions of this message have been removed] ------------------------------------ If you have any questions or problems with any aspect of this site, please feel free to contact me directly [email protected] Please do not post personal issues directly to the group. To unsubscribe from this list, send an email to a-1-computer_tech-unsubscr...@yahoogroup s.com Thank you for using A-1 Computer TechYahoo! Groups Links http://groups.yahoo.com/group/A-1-Comput er_Tech/ http://groups.yahoo.com/group/A-1-Comput er_Tech/join (Yahoo! ID required) [email protected] a-1-computer_tech-fullfeatu...@yahoogrou ps.com a-1-computer_tech-unsubscr...@yahoogroup s.com ------------------------------------ If you have any questions or problems with any aspect of this site, please feel free to contact me directly [email protected] Please do not post personal issues directly to the group. To unsubscribe from this list, send an email to [email protected] Thank you for using A-1 Computer TechYahoo! Groups Links <*> To visit your group on the web, go to: http://groups.yahoo.com/group/A-1-Computer_Tech/ <*> Your email settings: Individual Email | Traditional <*> To change settings online go to: http://groups.yahoo.com/group/A-1-Computer_Tech/join (Yahoo! ID required) <*> To change settings via email: [email protected] [email protected] <*> To unsubscribe from this group, send an email to: [email protected] <*> Your use of Yahoo! Groups is subject to: http://docs.yahoo.com/info/terms/
