Hi Mark - If you have Microsoft's automatic update enabled, yes, you'll be getting lots of updates without being prompted for permission. You can disable auto-updates, or set it to ask permission before installing them.
Again, the first thing to try would be a System Restore to a date previous to when the prob started. Since you know it was about 1 week ago, just choose a dates that's 2 weeks back maybe. Go to Start, All Programs, Accessories, System Tools, and click System Restore. Just follow the prompts to restore to a previous date, pick a date, and let it do it's thing. You won't lose any data. Doing this restore will get rid of any MS updates that were installed, and it'll replace any system files that might be causing your prob. There should not be an issue with backing up QB. If the System Restore doesn't work I would try uninstalling QB, then reboot, and re-install QB. Doing that will repair any QB files that might be damaged. It won't get rid of your QB data files - but, as always, back them up first (if you can). If none of the above helps - repost. It could be a background app that is interfering with QB. (I assume you are backing up to your main hard drive? Or are you backing up to another device?) Good luck, Donk On 10/2/2010 8:44 AM, Absolute Sound Labs wrote: > Morning All... > > I should clarify a bit more. This installation has been running > perfectly since originally installed, in 2001, under Win2000 and > then re-installed when converted to XP-Pro in 2005. This issue > just started this past week. I can access the program normally > until I attempt a backup or the automatic backup feature > activates. When I go to open the program the next time I get the > blank screen each and every time thereafter. If I reboot the > computer, I can then access the program just fine, until it > attempts to process a backup. > > I was wondering if Microsoft issued any updates, recently, which > were automatically installed on the computer. I have no idea where > to look, but thought if they did so, perhaps reversing that > particular update to see if the problem goes away might work. > However, this is out of my abilities, I fear. > > Sorry for not being more specific > > Mark > > -----Original Message----- > From: [email protected] > [mailto:[email protected]] On Behalf Of Absolute > Sound Labs > Sent: Friday, October 01, 2010 5:01 PM > To: [email protected] > Subject: [A-1-Computer_Tech] QuickBooks Pro 2000 - Crash > > > Hello Everyone... > > Just recently have been having crash problems with my QuickBooks > Pro 2000 program. It will start loading and the splash screen > shows. Then I get a totally white screen where the data is > supposed to display with the note that QuickBooks has crashed and > do you want to send a trouble report. Sending the report will then > advise you to go to the Intuit website by indicating that Intuit > is aware of the problem and is working to correct it. > > Going to the Intuit website puts you in the Support section where > absolutely nothing relevant can be found. Further inquiry returns > the comment that the program is no longer supported and I should > update. Hell, the only thing I use the program is for my checking > accounts and nothing else. > > I am running XP pro, Service Pak 3. > > Comments anyone... > > Thanks. > > Mark > > > > ------------------------------------ > > If you have any questions or problems with any aspect of this > site, please feel free to contact me directly [email protected] > Please do not post personal issues directly to the group. > > To unsubscribe from this list, send an email to > [email protected] > > Thank you for using A-1 Computer TechYahoo! Groups Links > > > > > > > ------------------------------------ > > If you have any questions or problems with any aspect of this site, please > feel free to contact me directly [email protected] Please do not post > personal issues directly to the group. > > To unsubscribe from this list, send an email to > [email protected] > > Thank you for using A-1 Computer TechYahoo! Groups Links > > > > > > > Internal Virus Database is out of date. > Checked by AVG - www.avg.com > Version: 8.5.426 / Virus Database: 271.1.1/3130 - Release Date: 09/12/10 > 06:34:00 > > [Non-text portions of this message have been removed] ------------------------------------ If you have any questions or problems with any aspect of this site, please feel free to contact me directly [email protected] Please do not post personal issues directly to the group. To unsubscribe from this list, send an email to [email protected] Thank you for using A-1 Computer TechYahoo! Groups Links <*> To visit your group on the web, go to: http://groups.yahoo.com/group/A-1-Computer_Tech/ <*> Your email settings: Individual Email | Traditional <*> To change settings online go to: http://groups.yahoo.com/group/A-1-Computer_Tech/join (Yahoo! ID required) <*> To change settings via email: [email protected] [email protected] <*> To unsubscribe from this group, send an email to: [email protected] <*> Your use of Yahoo! Groups is subject to: http://docs.yahoo.com/info/terms/
