I re-configured the printer to be the same wep as the laptop. It said it was successful but when I tried to print wireless, no luck.
HELP! On Sat, Mar 23, 2013 at 2:16 AM, Donk <d.knier...@verizon.net> wrote: > ** > > > To see what network your PC is on: > Click the Start button. In the "Search Programs and Files" window type > Network and Sharing Center. Then press Enter. Now you should see icons > for your PC, the network name, and the Internet icon. The icon between > your PC and the internet is your network's name (ssid). > > Is this the same network you saw and connected to when you had your > printer hooked up with the usb cable during installation? It should be. > > Good luck, > Donk > > > On 3/22/2013 11:38 PM, Janice D wrote: > > Here is the message I got after going through all the steps: > > > > "The printer was able to successfully connect to the wireless network > using > > the wireless credentials provided. However, this computer is unable to > > communicate with the printer." > > > > "Please verify that the printer is on the same network as this computer > and > > try again." > > > > How do I check they are on the same network? > > > > Thank you guys for all your help, > > > > Janice > > > > > > On Fri, Mar 22, 2013 at 10:11 PM, Janice D <jsd...@gmail.com> wrote: > > > >> Yes, I have windows 7 and I did put the wep key from the router in > there. > >> Still nothing. I'm going to try it again. > >> > >> Janice > >> > >> > >> > >> On Fri, Mar 22, 2013 at 10:04 PM, Donk <d.knier...@verizon.net> wrote: > >> > >>> ** > > >>> > >>> > >>> You might be talking about your windows homegroup password? No, that's > >>> not your WEP. Look on your router... on the bottom or back of it there > >>> is a label that will say "WEP KEY". Do you have Windows 7? > >>> Good luck, > >>> Donk > >>> > >>> > >>> On 3/22/2013 8:14 PM, Janice D wrote: > >>>> It's the configuration where I think I'm getting messed up. I have a > >>> group > >>>> password. Is that my wep? > >>>> On Mar 22, 2013 7:09 PM, "Donk" <d.knier...@verizon.net> wrote: > >>>> > >>>>> ** > >>>>> > >>>>> Janice - here's a nice 3 minute video on how to connect your printer > to > >>>>> the wireless network. They make it look super easy. :-) > >>>>> http://yhoo.it/Yx1yyh > >>>>> > >>>>> You haven't told us what version of windows you are using? Maybe the > >>>>> prob isn't with the network connection, but with your windows > >>>>> installation. What program are you using to try to print? Have you > >>>>> tried opening Wordpad (listed under your programs menu) and typing a > >>>>> quick test document to print? > >>>>> When you click the "Print" option in Wordpad is your printer listed > >>>>> there? Give it a try... > >>>>> > >>>>> Good luck, > >>>>> Donk > >>>>> > >>>>> > >>>>> > >>>> [Non-text portions of this message have been removed] > >>>> > >>>> > >>>> > >>>> ------------------------------------ > >>>> If you have any questions or problems with any aspect of this site, > >>> please feel free to contact me directly bi...@optonline.net Please do > >>> not post personal issues directly to the group. > >>>> To unsubscribe from this list, send an email to > >>> a-1-computer_tech-unsubscr...@yahoogroups.com > >>>> Thank you for using A-1 Computer TechYahoo! Groups Links > >>>> > >>>> > >>>> > >>>> > >>> > >>> > >> > >> > >> -- > >> Thank you. > >> > >> Janice > >> > >> > > > > > -- Thank you. Janice [Non-text portions of this message have been removed] ------------------------------------ If you have any questions or problems with any aspect of this site, please feel free to contact me directly bi...@optonline.net Please do not post personal issues directly to the group. To unsubscribe from this list, send an email to a-1-computer_tech-unsubscr...@yahoogroups.com Thank you for using A-1 Computer TechYahoo! Groups Links <*> To visit your group on the web, go to: http://groups.yahoo.com/group/A-1-Computer_Tech/ <*> Your email settings: Individual Email | Traditional <*> To change settings online go to: http://groups.yahoo.com/group/A-1-Computer_Tech/join (Yahoo! ID required) <*> To change settings via email: a-1-computer_tech-dig...@yahoogroups.com a-1-computer_tech-fullfeatu...@yahoogroups.com <*> To unsubscribe from this group, send an email to: a-1-computer_tech-unsubscr...@yahoogroups.com <*> Your use of Yahoo! Groups is subject to: http://docs.yahoo.com/info/terms/
