When I tried to re-do it again after watching the video again, It said I was successful but the printer is not communicating with the computer.
I double and tripled check and my computer is on "Janice" network and the printer is on "Janice" network. I did find out that my security password is wpa. The wep does not take on the configure screen. Something seems wrong with that. Janice On Sun, Mar 24, 2013 at 11:31 PM, Janice D <jsd...@gmail.com> wrote: > The laptop is connected to "Janice" and when I go to start - HP wireless > configuration - I click yes to allow changes to computer then click on > next to guide through setup and bullet the Advanced and next. The list of > networks that pop up has "Janice" and I clicked that. "Janice" is the > network with 80-100% and all the others say 20%. The Wireless Credentrials > screen comes up. It has "Janice" in the Network Name (SSID) and Security > Mode: WEP. Then there is a WEP Key 1 and I put in the wireless network key > that is on the router. The message that comes up is: "Invalid or > incorrect pass-phrase entered." If I put in my security code, it accepts > it and says "Congratulations print your test page" I printed the test page > but when I disconnect the usb cable, it doesn't print. > > Anything else I can do? > > > > > > > On Sun, Mar 24, 2013 at 12:09 PM, Donk <d.knier...@verizon.net> wrote: > >> ** >> >> >> Janice - it is possible that AT&T changed the name of your network >> (SSID) when they installed your service, but... >> >> the ultimate goal here is to get the printer and your computer on the >> same network - no matter what its name is. >> So when you go to "Networks And Sharing Center" on the laptop and click >> "Connect to a Network" you will see a list of wireless networks. >> And when you go through the printer installation process (while it's >> connected to the laptop via USB) you see a list of wireless networks to >> connect to. >> >> You want to put the printer on the same network as your laptop. If AT&T >> changed the SSID to your name, then in the list of networks on the >> printer you should see network with your name? If so, try connecting to >> it. >> >> Good luck, >> Donk >> >> >> On 3/23/2013 11:45 PM, Janice D wrote: >> > I re-configured the printer to be the same wep as the laptop. It said it >> > was successful but when I tried to print wireless, no luck. >> > >> > HELP! >> > >> > >> > On Sat, Mar 23, 2013 at 2:16 AM, Donk <d.knier...@verizon.net> wrote: >> > >> >> ** >> >> >> >> >> >> >> To see what network your PC is on: >> >> Click the Start button. In the "Search Programs and Files" window type >> >> Network and Sharing Center. Then press Enter. Now you should see icons >> >> for your PC, the network name, and the Internet icon. The icon between >> >> your PC and the internet is your network's name (ssid). >> >> >> >> Is this the same network you saw and connected to when you had your >> >> printer hooked up with the usb cable during installation? It should be. >> >> >> >> Good luck, >> >> Donk >> >> >> >> >> >> On 3/22/2013 11:38 PM, Janice D wrote: >> >>> Here is the message I got after going through all the steps: >> >>> >> >>> "The printer was able to successfully connect to the wireless network >> >> using >> >>> the wireless credentials provided. However, this computer is unable to >> >>> communicate with the printer." >> >>> >> >>> "Please verify that the printer is on the same network as this >> computer >> >> and >> >>> try again." >> >>> >> >>> How do I check they are on the same network? >> >>> >> >>> Thank you guys for all your help, >> >>> >> >>> Janice >> >>> >> >>> >> >>> On Fri, Mar 22, 2013 at 10:11 PM, Janice D <jsd...@gmail.com> wrote: >> >>> >> >>>> Yes, I have windows 7 and I did put the wep key from the router in >> >> there. >> >>>> Still nothing. I'm going to try it again. >> >>>> >> >>>> Janice >> >>>> >> >>>> >> >>>> >> >>>> On Fri, Mar 22, 2013 at 10:04 PM, Donk <d.knier...@verizon.net> >> wrote: >> >>>> >> >>>>> ** >> >>>>> >> >>>>> You might be talking about your windows homegroup password? No, >> that's >> >>>>> not your WEP. Look on your router... on the bottom or back of it >> there >> >>>>> is a label that will say "WEP KEY". Do you have Windows 7? >> >>>>> Good luck, >> >>>>> Donk >> >>>>> >> >>>>> >> >>>>> On 3/22/2013 8:14 PM, Janice D wrote: >> >>>>>> It's the configuration where I think I'm getting messed up. I have >> a >> >>>>> group >> >>>>>> password. Is that my wep? >> >>>>>> On Mar 22, 2013 7:09 PM, "Donk" <d.knier...@verizon.net> wrote: >> >>>>>> >> >>>>>>> ** >> >>>>>>> >> >>>>>>> Janice - here's a nice 3 minute video on how to connect your >> printer >> >> to >> >>>>>>> the wireless network. They make it look super easy. :-) >> >>>>>>> http://yhoo.it/Yx1yyh >> >>>>>>> >> >>>>>>> You haven't told us what version of windows you are using? Maybe >> the >> >>>>>>> prob isn't with the network connection, but with your windows >> >>>>>>> installation. What program are you using to try to print? Have you >> >>>>>>> tried opening Wordpad (listed under your programs menu) and >> typing a >> >>>>>>> quick test document to print? >> >>>>>>> When you click the "Print" option in Wordpad is your printer >> listed >> >>>>>>> there? Give it a try... >> >>>>>>> >> >>>>>>> Good luck, >> >>>>>>> Donk >> >>>>>>> >> >>>>>>> >> >>>>>>> >> >>>>>> [Non-text portions of this message have been removed] >> >>>>>> >> >>>>>> >> >>>>>> >> >>>>>> ------------------------------------ >> >>>>>> If you have any questions or problems with any aspect of this site, >> >>>>> please feel free to contact me directly bi...@optonline.net Please >> do >> >>>>> not post personal issues directly to the group. >> >>>>>> To unsubscribe from this list, send an email to >> >>>>> a-1-computer_tech-unsubscr...@yahoogroups.com >> >>>>>> Thank you for using A-1 Computer TechYahoo! Groups Links >> >>>>>> >> >>>>>> >> >>>>>> >> >>>>>> >> >>>>> >> >>>> >> >>>> -- >> >>>> Thank you. >> >>>> >> >>>> Janice >> >>>> >> >>>> >> >> >> >> >> > >> > >> >> >> > > > > -- > Thank you. > > Janice > > -- Thank you. Janice [Non-text portions of this message have been removed] ------------------------------------ If you have any questions or problems with any aspect of this site, please feel free to contact me directly bi...@optonline.net Please do not post personal issues directly to the group. To unsubscribe from this list, send an email to a-1-computer_tech-unsubscr...@yahoogroups.com Thank you for using A-1 Computer TechYahoo! Groups Links <*> To visit your group on the web, go to: http://groups.yahoo.com/group/A-1-Computer_Tech/ <*> Your email settings: Individual Email | Traditional <*> To change settings online go to: http://groups.yahoo.com/group/A-1-Computer_Tech/join (Yahoo! ID required) <*> To change settings via email: a-1-computer_tech-dig...@yahoogroups.com a-1-computer_tech-fullfeatu...@yahoogroups.com <*> To unsubscribe from this group, send an email to: a-1-computer_tech-unsubscr...@yahoogroups.com <*> Your use of Yahoo! Groups is subject to: http://docs.yahoo.com/info/terms/
