My said does not show up. It says my name. I think when att set up my internet they put my name in as the network so the said does not show up.
What is so confusing is this was working beautifully for 2 years and then it stopped. Janice On Mar 24, 2013 8:07 AM, "xmdp" <mper...@gmail.com> wrote: > ** > > > Do you have an option on your laptop to check for 'hidden' networks? > On Mar 23, 2013 11:19 PM, "Janice D" <jsd...@gmail.com> wrote: > > > Hi Donk, > > > > No it is not. The ssid for the laptop says my name and the one for the > > printer is what is on the router. > > > > Now what do I do? > > > > Thank you.' > > Janice > > > > > > On Sat, Mar 23, 2013 at 2:16 AM, Donk <d.knier...@verizon.net> wrote: > > > > > ** > > > > > > > > > To see what network your PC is on: > > > Click the Start button. In the "Search Programs and Files" window type > > > Network and Sharing Center. Then press Enter. Now you should see icons > > > for your PC, the network name, and the Internet icon. The icon between > > > your PC and the internet is your network's name (ssid). > > > > > > Is this the same network you saw and connected to when you had your > > > printer hooked up with the usb cable during installation? It should be. > > > > > > Good luck, > > > Donk > > > > > > > > > On 3/22/2013 11:38 PM, Janice D wrote: > > > > Here is the message I got after going through all the steps: > > > > > > > > "The printer was able to successfully connect to the wireless network > > > using > > > > the wireless credentials provided. However, this computer is unable > to > > > > communicate with the printer." > > > > > > > > "Please verify that the printer is on the same network as this > computer > > > and > > > > try again." > > > > > > > > How do I check they are on the same network? > > > > > > > > Thank you guys for all your help, > > > > > > > > Janice > > > > > > > > > > > > On Fri, Mar 22, 2013 at 10:11 PM, Janice D <jsd...@gmail.com> wrote: > > > > > > > >> Yes, I have windows 7 and I did put the wep key from the router in > > > there. > > > >> Still nothing. I'm going to try it again. > > > >> > > > >> Janice > > > >> > > > >> > > > >> > > > >> On Fri, Mar 22, 2013 at 10:04 PM, Donk <d.knier...@verizon.net> > > wrote: > > > >> > > > >>> ** > > > > > > >>> > > > >>> > > > >>> You might be talking about your windows homegroup password? No, > > that's > > > >>> not your WEP. Look on your router... on the bottom or back of it > > there > > > >>> is a label that will say "WEP KEY". Do you have Windows 7? > > > >>> Good luck, > > > >>> Donk > > > >>> > > > >>> > > > >>> On 3/22/2013 8:14 PM, Janice D wrote: > > > >>>> It's the configuration where I think I'm getting messed up. I > have a > > > >>> group > > > >>>> password. Is that my wep? > > > >>>> On Mar 22, 2013 7:09 PM, "Donk" <d.knier...@verizon.net> wrote: > > > >>>> > > > >>>>> ** > > > >>>>> > > > >>>>> Janice - here's a nice 3 minute video on how to connect your > > printer > > > to > > > >>>>> the wireless network. They make it look super easy. :-) > > > >>>>> http://yhoo.it/Yx1yyh > > > >>>>> > > > >>>>> You haven't told us what version of windows you are using? Maybe > > the > > > >>>>> prob isn't with the network connection, but with your windows > > > >>>>> installation. What program are you using to try to print? Have > you > > > >>>>> tried opening Wordpad (listed under your programs menu) and > typing > > a > > > >>>>> quick test document to print? > > > >>>>> When you click the "Print" option in Wordpad is your printer > listed > > > >>>>> there? Give it a try... > > > >>>>> > > > >>>>> Good luck, > > > >>>>> Donk > > > >>>>> > > > >>>>> > > > >>>>> > > > >>>> [Non-text portions of this message have been removed] > > > >>>> > > > >>>> > > > >>>> > > > >>>> ------------------------------------ > > > >>>> If you have any questions or problems with any aspect of this > site, > > > >>> please feel free to contact me directly bi...@optonline.net Please > > do > > > >>> not post personal issues directly to the group. > > > >>>> To unsubscribe from this list, send an email to > > > >>> a-1-computer_tech-unsubscr...@yahoogroups.com > > > >>>> Thank you for using A-1 Computer TechYahoo! Groups Links > > > >>>> > > > >>>> > > > >>>> > > > >>>> > > > >>> > > > >>> > > > >> > > > >> > > > >> -- > > > >> Thank you. > > > >> > > > >> Janice > > > >> > > > >> > > > > > > > > > > > > > > > > > > > > > -- > > Thank you. > > > > Janice > > > > > > [Non-text portions of this message have been removed] > > > > > > > > ------------------------------------ > > > > If you have any questions or problems with any aspect of this site, > please > > feel free to contact me directly bi...@optonline.net Please do not post > > personal issues directly to the group. > > > > To unsubscribe from this list, send an email to > > a-1-computer_tech-unsubscr...@yahoogroups.com > > > > Thank you for using A-1 Computer TechYahoo! Groups Links > > > > > > > > > > [Non-text portions of this message have been removed] > > > [Non-text portions of this message have been removed] ------------------------------------ If you have any questions or problems with any aspect of this site, please feel free to contact me directly bi...@optonline.net Please do not post personal issues directly to the group. To unsubscribe from this list, send an email to a-1-computer_tech-unsubscr...@yahoogroups.com Thank you for using A-1 Computer TechYahoo! Groups Links <*> To visit your group on the web, go to: http://groups.yahoo.com/group/A-1-Computer_Tech/ <*> Your email settings: Individual Email | Traditional <*> To change settings online go to: http://groups.yahoo.com/group/A-1-Computer_Tech/join (Yahoo! 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