Do you have an option on your laptop to check for 'hidden' networks? On Mar 23, 2013 11:19 PM, "Janice D" <jsd...@gmail.com> wrote:
> Hi Donk, > > No it is not. The ssid for the laptop says my name and the one for the > printer is what is on the router. > > Now what do I do? > > Thank you.' > Janice > > > On Sat, Mar 23, 2013 at 2:16 AM, Donk <d.knier...@verizon.net> wrote: > > > ** > > > > > > To see what network your PC is on: > > Click the Start button. In the "Search Programs and Files" window type > > Network and Sharing Center. Then press Enter. Now you should see icons > > for your PC, the network name, and the Internet icon. The icon between > > your PC and the internet is your network's name (ssid). > > > > Is this the same network you saw and connected to when you had your > > printer hooked up with the usb cable during installation? It should be. > > > > Good luck, > > Donk > > > > > > On 3/22/2013 11:38 PM, Janice D wrote: > > > Here is the message I got after going through all the steps: > > > > > > "The printer was able to successfully connect to the wireless network > > using > > > the wireless credentials provided. However, this computer is unable to > > > communicate with the printer." > > > > > > "Please verify that the printer is on the same network as this computer > > and > > > try again." > > > > > > How do I check they are on the same network? > > > > > > Thank you guys for all your help, > > > > > > Janice > > > > > > > > > On Fri, Mar 22, 2013 at 10:11 PM, Janice D <jsd...@gmail.com> wrote: > > > > > >> Yes, I have windows 7 and I did put the wep key from the router in > > there. > > >> Still nothing. I'm going to try it again. > > >> > > >> Janice > > >> > > >> > > >> > > >> On Fri, Mar 22, 2013 at 10:04 PM, Donk <d.knier...@verizon.net> > wrote: > > >> > > >>> ** > > > > >>> > > >>> > > >>> You might be talking about your windows homegroup password? No, > that's > > >>> not your WEP. Look on your router... on the bottom or back of it > there > > >>> is a label that will say "WEP KEY". Do you have Windows 7? > > >>> Good luck, > > >>> Donk > > >>> > > >>> > > >>> On 3/22/2013 8:14 PM, Janice D wrote: > > >>>> It's the configuration where I think I'm getting messed up. I have a > > >>> group > > >>>> password. Is that my wep? > > >>>> On Mar 22, 2013 7:09 PM, "Donk" <d.knier...@verizon.net> wrote: > > >>>> > > >>>>> ** > > >>>>> > > >>>>> Janice - here's a nice 3 minute video on how to connect your > printer > > to > > >>>>> the wireless network. They make it look super easy. :-) > > >>>>> http://yhoo.it/Yx1yyh > > >>>>> > > >>>>> You haven't told us what version of windows you are using? Maybe > the > > >>>>> prob isn't with the network connection, but with your windows > > >>>>> installation. What program are you using to try to print? Have you > > >>>>> tried opening Wordpad (listed under your programs menu) and typing > a > > >>>>> quick test document to print? > > >>>>> When you click the "Print" option in Wordpad is your printer listed > > >>>>> there? Give it a try... > > >>>>> > > >>>>> Good luck, > > >>>>> Donk > > >>>>> > > >>>>> > > >>>>> > > >>>> [Non-text portions of this message have been removed] > > >>>> > > >>>> > > >>>> > > >>>> ------------------------------------ > > >>>> If you have any questions or problems with any aspect of this site, > > >>> please feel free to contact me directly bi...@optonline.net Please > do > > >>> not post personal issues directly to the group. > > >>>> To unsubscribe from this list, send an email to > > >>> a-1-computer_tech-unsubscr...@yahoogroups.com > > >>>> Thank you for using A-1 Computer TechYahoo! Groups Links > > >>>> > > >>>> > > >>>> > > >>>> > > >>> > > >>> > > >> > > >> > > >> -- > > >> Thank you. > > >> > > >> Janice > > >> > > >> > > > > > > > > > > > > > -- > Thank you. > > Janice > > > [Non-text portions of this message have been removed] > > > > ------------------------------------ > > If you have any questions or problems with any aspect of this site, please > feel free to contact me directly bi...@optonline.net Please do not post > personal issues directly to the group. > > To unsubscribe from this list, send an email to > a-1-computer_tech-unsubscr...@yahoogroups.com > > Thank you for using A-1 Computer TechYahoo! Groups Links > > > > [Non-text portions of this message have been removed] ------------------------------------ If you have any questions or problems with any aspect of this site, please feel free to contact me directly bi...@optonline.net Please do not post personal issues directly to the group. 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