Are you 100% sure you typed in the WEP key "exactly" right? It is case sensitive so any capitals have to be capitals. Also be sure you're not typing a zero for the letter "O", and vice-versa.
Good luck, Donk On 3/24/2013 12:08 AM, Janice D wrote: > I went to network and sharing center. I clicked on the wireless network > and put in the wep that is on the router and it says, "error". > > Janice > > > On Sat, Mar 23, 2013 at 11:48 PM, Donk <d.knier...@verizon.net> wrote: > >> ** >> >> >> Hmmm... not sure what's going on. But the printer is on the correct >> network, and you want to get your laptop there too. >> Go to Start Button, type Network And Sharing Center. Click the link >> called "Connect to a network". You should get a popup window showing >> any available wireless networks in your area. The one your printer is >> on (the SSID from your router) should be listed. Just double click it, >> and enter the WEP key. >> That should do it. >> >> Good luck, >> Donk >> >> >> On 3/23/2013 11:19 PM, Janice D wrote: >>> Hi Donk, >>> >>> No it is not. The ssid for the laptop says my name and the one for the >>> printer is what is on the router. >>> >>> Now what do I do? >>> >>> Thank you.' >>> Janice >>> >>> >>> On Sat, Mar 23, 2013 at 2:16 AM, Donk <d.knier...@verizon.net> wrote: >>> >>>> ** >>>> >>>> To see what network your PC is on: >>>> Click the Start button. In the "Search Programs and Files" window type >>>> Network and Sharing Center. Then press Enter. Now you should see icons >>>> for your PC, the network name, and the Internet icon. The icon between >>>> your PC and the internet is your network's name (ssid). >>>> >>>> Is this the same network you saw and connected to when you had your >>>> printer hooked up with the usb cable during installation? It should be. >>>> >>>> Good luck, >>>> Donk >>>> >>>> >>>> On 3/22/2013 11:38 PM, Janice D wrote: >>>>> Here is the message I got after going through all the steps: >>>>> >>>>> "The printer was able to successfully connect to the wireless network >>>> using >>>>> the wireless credentials provided. However, this computer is unable to >>>>> communicate with the printer." >>>>> >>>>> "Please verify that the printer is on the same network as this computer >>>> and >>>>> try again." >>>>> >>>>> How do I check they are on the same network? >>>>> >>>>> Thank you guys for all your help, >>>>> >>>>> Janice >>>>> >>>>> >>>>> On Fri, Mar 22, 2013 at 10:11 PM, Janice D <jsd...@gmail.com> wrote: >>>>> >>>>>> Yes, I have windows 7 and I did put the wep key from the router in >>>> there. >>>>>> Still nothing. I'm going to try it again. >>>>>> >>>>>> Janice >>>>>> >>>>>> >>>>>> >>>>>> On Fri, Mar 22, 2013 at 10:04 PM, Donk <d.knier...@verizon.net> >> wrote: >>>>>>> ** >>>>>>> >>>>>>> You might be talking about your windows homegroup password? No, >> that's >>>>>>> not your WEP. Look on your router... on the bottom or back of it >> there >>>>>>> is a label that will say "WEP KEY". Do you have Windows 7? >>>>>>> Good luck, >>>>>>> Donk >>>>>>> >>>>>>> >>>>>>> On 3/22/2013 8:14 PM, Janice D wrote: >>>>>>>> It's the configuration where I think I'm getting messed up. I have a >>>>>>> group >>>>>>>> password. Is that my wep? >>>>>>>> On Mar 22, 2013 7:09 PM, "Donk" <d.knier...@verizon.net> wrote: >>>>>>>> >>>>>>>>> ** >>>>>>>>> >>>>>>>>> Janice - here's a nice 3 minute video on how to connect your >> printer >>>> to >>>>>>>>> the wireless network. They make it look super easy. :-) >>>>>>>>> http://yhoo.it/Yx1yyh >>>>>>>>> >>>>>>>>> You haven't told us what version of windows you are using? Maybe >> the >>>>>>>>> prob isn't with the network connection, but with your windows >>>>>>>>> installation. What program are you using to try to print? Have you >>>>>>>>> tried opening Wordpad (listed under your programs menu) and typing >> a >>>>>>>>> quick test document to print? >>>>>>>>> When you click the "Print" option in Wordpad is your printer listed >>>>>>>>> there? Give it a try... >>>>>>>>> >>>>>>>>> Good luck, >>>>>>>>> Donk >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>> [Non-text portions of this message have been removed] >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> ------------------------------------ >>>>>>>> If you have any questions or problems with any aspect of this site, >>>>>>> please feel free to contact me directly bi...@optonline.net Please >> do >>>>>>> not post personal issues directly to the group. >>>>>>>> To unsubscribe from this list, send an email to >>>>>>> a-1-computer_tech-unsubscr...@yahoogroups.com >>>>>>>> Thank you for using A-1 Computer TechYahoo! Groups Links >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> >>>>>> -- >>>>>> Thank you. >>>>>> >>>>>> Janice >>>>>> >>>>>> >>>> >>> >> >> > > ------------------------------------ If you have any questions or problems with any aspect of this site, please feel free to contact me directly bi...@optonline.net Please do not post personal issues directly to the group. To unsubscribe from this list, send an email to a-1-computer_tech-unsubscr...@yahoogroups.com Thank you for using A-1 Computer TechYahoo! Groups Links <*> To visit your group on the web, go to: http://groups.yahoo.com/group/A-1-Computer_Tech/ <*> Your email settings: Individual Email | Traditional <*> To change settings online go to: http://groups.yahoo.com/group/A-1-Computer_Tech/join (Yahoo! 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