If anyone else have similar experiences, pl let me know off the list. Subramani
-----Original Message----- From: accessindia-boun...@accessindia.org.in [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of Amar Jain Sent: Tuesday, May 11, 2010 2:29 PM To: accessindia@accessindia.org.in Subject: Re: [AI] Travel in disability coach Dear Sir, Let me tell you my story: I was going from Virar to Anand in Lokshakti Express, my ticket was booked in handicap coach. When I reached Virar station I found that on chart there was no mention of the coach no. SL1, which was my coach and it was handicap coach. There is no display board in Virar. I approached station master, and asked him the position of the coach. He said that this coach is not there only in the train despite showing him the ticket and sent me to S1. Despite of my requests that please call Bandra station from where this train starts and ask the position, he refused. The tt of S1 obviously told me to go to my actual coach, which was at the other side of the train. I tried going through AC compartment but the shutter was closed. And the guy did not open. I requested tt to provide me alternate accomodation and after bit quoral he did that and sent me to S4 with my heavy luggage. I waited an hour or so then he came and provided the birth. I have lauged a complaint against the neglegenceof chart preparing guy and station master, via pgportal.gov.in, the complaint was forwarded to westurn railway and from there to churchgate station, but till today no action is taken. I am waiting few more days otherwise I will write to department of administrative reforms. You can laudge your complaint online using pgportal.gov.in. -------------------------------------------------- From: "Dr Jalaja" <jalajakumar...@gmail.com> Sent: Monday, May 10, 2010 10:27 PM To: "accessindia" <accessindia@accessindia.org.in> Subject: [AI] Travel in disability coach > Hello all, > I was given reservation for the disability coach on 9 may , > and the journey was from 9.20 p m onwards. From the station we got > information thet the disability coach was in front but on arrival of train > it is located at the back side .We reported to the guard and entered into > it and all bearths were occupied by the public without disability In the > next station I complained to the guard regarding this and he is not > willing to vaccate them and moreover the partition between the general > compartment and D C is not in a position to get locked so the passengers > from general compartment can easily enter into the d coach . Instead of > taking action the guard started threatening us and also there is abuse > from the public We asked the railway complaint register and the guard is > not willing to give it. At 2 a m the guard changed and that person with a > railway police came there and after a lot of struggle the other passengers > were vaccated and the bearth was allotted to us > I am going to register a complaint to the sub division officer > .I want to know whether we can go to consumer court with the complaint > with regards-------Jalaja? > > > To unsubscribe send a message to accessindia-requ...@accessindia.org.in > with the subject unsubscribe. > > To change your subscription to digest mode or make any other changes, > please visit the list home page at > http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.i n To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.i n To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in
