Vermaji,

I couldn't stop laughing upon people digressing from your query.

Anyway, Amar's answer is the apt one.

Payment gateways can charge you. It depends on the type of contract
they have with your parent, in your case LIC.

I am pretty sure LIC must have allowed all the merchant terminals to
charge their own policy holders like you with a transaction charges.

Even i like transacting via my credit card. However, net banking does
have comfort of you taking up matters with your bank.






On 3/25/12, bhawani shankar verma <[email protected]> wrote:
> hello accessindia!
>
> i am making my LIC premium payment online by credit card. it takes me to the
> IDBI payment gateway, a terms and conditions page open their and it is
> stated that i have to pay additional Rs.35/- as credit card processing
> charges. i am using my credit card since 2 years with various payment
> gateway like ICICI, CITY BANK AND CCAVENUE, but, never paid any extra charge
> as processing fee. my question is: do the payment gateway have a right to
> charge fee or levy for credit card transaction? if not, where to lodge a
> complaint for the redressal.
> i have written the matter to LIC to change their payment gateway, but, got
> no reply.
>
> thanks,
>
> bhawani
>
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