"With ACP that changed to allowing late fees and you can suspend if they are more than 90 days past due."
That was my biggest hangup. Maybe ACP is worth looking into, then. Are you able to decline service to a customer that has a past-due balance? IE: You give them 90 days, suspend\disconnect them, and then they re-apply. What happens then? ----- Mike Hammett Intelligent Computing Solutions Midwest Internet Exchange The Brothers WISP ----- Original Message ----- From: "James Howard" <ja...@litewire.net> To: "AnimalFarm Microwave Users Group" <af@af.afmug.com> Sent: Thursday, August 31, 2023 1:10:25 PM Subject: Re: [AFMUG] ACP - Affordable Connectivity Program We do participate in the ACP program. We signed up for it as EBB and then transitioned when that was converted to ACP. Frankly, it was a pain to get setup and is rather a pain to administer. We did it only as a service to our customers and to avoid being a reason that they would switch to a competitor. The program has nothing to do with FUSF taxes though since it is a reimbursement program. You apply for a reimbursement on behalf of your customers. It started out up to $50 ($75 on tribal lands) per month for internet service but is $30 per customer/address per month now. Originally you were not allowed to suspend customers who were late on payments no matter how far behind they were as long as they were in the EBB program. With ACP that changed to allowing late fees and you can suspend if they are more than 90 days past due. We don’t participate in the device portion of the program. There is an upcoming “Transparency” process that opens on September 8 th . The webinar didn’t make it look like that will be too big of a deal for anyone participating at a low level like we do but that remains to be seen. Honestly though, the only advantage to participating in this is to keep customers (or get them if their current provider doesn’t participate) from leaving because they want their welfare (that’s what it is) check. It is a considerable amount of work each month for ultimately $0 extra income. James From: AF <af-boun...@af.afmug.com> On Behalf Of Peter Kranz via AF Sent: Tuesday, August 29, 2023 6:04 PM To: af@af.afmug.com Cc: Peter Kranz <pkr...@unwiredltd.com> Subject: [AFMUG] ACP - Affordable Connectivity Program Is anyone participating in the ACP? Did participation require you become a form 499 filer and collect FUSF taxes from your end users? -Peter -- AF mailing list AF@af.afmug.com http://af.afmug.com/mailman/listinfo/af_af.afmug.com
-- AF mailing list AF@af.afmug.com http://af.afmug.com/mailman/listinfo/af_af.afmug.com
