We don't nat at sm and the tech test speed at Poe I don't allow speed tests via 
wireless  and we leave a 3 ft cable on lan side of ubnt Poe 

Does the air router allow u to disable reset button?

Sent from my iPhone

> On Nov 10, 2014, at 9:19 AM, That One Guy via Af <[email protected]> wrote:
> 
> are you NAT at the SM? it depends on whether youre bridging or NAT. If youre 
> briddging, like us, throwing the router in saves on support calls. If they 
> opt to use their own router, then all your support needs to do is give them 
> the manufacturers support number, also it eliminates support on wireless 
> issues. We throw in a 28 dolar air router, set the ESSID with a set key that 
> doesnt change, any issue on the wireless on that and we tell them to contect 
> their end device manufacturer and provide them the ESSID and key. we dont 
> give them a personalized key. Ever since we started this, the number of 
> wireless issues we have had to support is zero. We do leave an extra patch 
> cord and dont accept speedtests over wireless. Most people who say everything 
> is wireless dont even realize their laptop has an ethernet connection on it
> 
>> On Sun, Nov 9, 2014 at 11:58 AM, Joseph Marsh via Af <[email protected]> wrote:
>> My tech is required to do a speed test on every install and. Right now We 
>> just go to the power supply and customer does the rest.
>> 
>> 
>> 
>> 
>> Sent from my iPhone
>> 
>> > On Nov 9, 2014, at 11:24 AM, Ken Hohhof via Af <[email protected]> wrote:
>> >
>> > FYI, I recommend leaving a spare Ethernet cable plugged into the router.  
>> > I used to insist that people do a speedtest from a wired computer, but 
>> > it's becoming very common for people to say everything is WiFi.
>> >
>> >
>> > -----Original Message----- From: Sterling Jacobson via Af
>> > Sent: Sunday, November 09, 2014 11:18 AM
>> > To: [email protected]
>> > Subject: Re: [AFMUG] Customer routers
>> >
>> > I never did, the SM has enough to control what you need to from the 
>> > provider side.
>> >
>> > I prefer a demarcation at the SM/ONT and let the customer be responsible 
>> > for their side of their network.
>> >
>> > If I had done managed router then I would have gotten double the calls for 
>> > everyones NAT to their Xbox and filtering etc.
>> >
>> > What this industry needs is a way for the consumer to know for themselves 
>> > if their provider is the network issue, or their router.
>> >
>> > I'm working on an app/site for that right now that they can use their 
>> > phone/device to tell them if it's their problem or the providers.
>> >
>> > -----Original Message-----
>> > From: Af [mailto:[email protected]] On Behalf Of Joseph Marsh via Af
>> > Sent: Saturday, November 8, 2014 5:48 PM
>> > To: [email protected]
>> > Subject: Re: [AFMUG] Customer routers
>> >
>> > Sm on the side of the house
>> >
>> > Sent from my iPhone
>> >
>> >> On Nov 8, 2014, at 6:26 PM, Sterling Jacobson via Af <[email protected]> wrote:
>> >>
>> >> Do you already have a CPE/ONT device at their house/building?
>> >>
>> >> -----Original Message-----
>> >> From: Af [mailto:[email protected]] On Behalf Of Joseph Marsh via Af
>> >> Sent: Saturday, November 8, 2014 5:09 PM
>> >> To: [email protected]
>> >> Subject: [AFMUG] Customer routers
>> >>
>> >>
>> >> Doing a new area should I put a managed router at every customer house or 
>> >> business or just let them do their own ?
>> >>
>> >> Sent from my iPhone
>> >
>> >
> 
> 
> 
> -- 
> All parts should go together without forcing. You must remember that the 
> parts you are reassembling were disassembled by you. Therefore, if you can't 
> get them together again, there must be a reason. By all means, do not use a 
> hammer. -- IBM maintenance manual, 1925

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