Don't ask Steve anything serious!!!
Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Mon, Nov 10, 2014 at 11:14 AM, Joseph Marsh via Af <[email protected]> wrote: > I'm thinking about changing how do u like power code? > > Sent from my iPhone > > On Nov 10, 2014, at 10:10 AM, That One Guy via Af <[email protected]> wrote: > > Powercode is Static DHCP, MAC reservations from a non dynamic pool, if > there is no device registered with that mac it pulls from a dynamic pool > for each POP and all that traffic is redirected to the powercode web server > > On Mon, Nov 10, 2014 at 10:05 AM, Joseph Marsh via Af <[email protected]> > wrote: > >> We have 2 different IP address pools. I had thought about dhcp but I >> would like to see the router incase I needed to access it for firmware >> upgrades etc >> >> We use swift fox for monitoring and billing >> >> Sent from my iPhone >> >> On Nov 10, 2014, at 9:58 AM, That One Guy via Af <[email protected]> wrote: >> >> Now that DHCP is reliable its DHCP, everything is DHCP that way we can >> move customer IP space at whim. If a customer throws in one of our >> replacement routers we either pill the MAC from the bridge table on the >> SM/AP and update it or watch the DHCP log in the BMU to either pull the MAC >> (if its their personal router) or log into the catch all IP theyre handed >> if its ours to get it and complete the set up >> If powercode would set it up to where the redirect page pulled the IP the >> customer is coming from and compared it to the DHCP log, customers could >> even self provision their own devices, but they say its not possible, so it >> does require a call in to tech support to provision, unless they can get on >> the horn with their router vendor to get the WAN MAC, since all the boxes >> list the wireless or LAN MAC for some reason >> >> On Mon, Nov 10, 2014 at 9:48 AM, Joseph Marsh via Af <[email protected]> >> wrote: >> >>> Does ur config script set a static ip or dhcp >>> >>> >>> >>> Sent from my iPhone >>> >>> On Nov 10, 2014, at 9:40 AM, That One Guy via Af <[email protected]> wrote: >>> >>> thats the very reason we use the air router >>> DHCP used to not be reliable through powercode so we needed a way to >>> ensure that they couldnt reset them and have no service. We just created a >>> default config with our remote access and the reset button disabled the >>> techs load in at installation time. anything specific to the customer is >>> named CHANGEME including the device name, that way they know what to change >>> and the ones that werent configured completely are easy to ID. We also >>> leave some of these with the default config file loaded into them at our >>> retail shop, that way customers can just pick one up if their personal >>> router is causing trouble or if our air router fails (which suprisingly for >>> 28 bucks, they rarely do) >>> >>> On Mon, Nov 10, 2014 at 9:31 AM, Joseph Marsh via Af <[email protected]> >>> wrote: >>> >>>> We don't nat at sm and the tech test speed at Poe I don't allow speed >>>> tests via wireless and we leave a 3 ft cable on lan side of ubnt Poe >>>> >>>> Does the air router allow u to disable reset button? >>>> >>>> Sent from my iPhone >>>> >>>> On Nov 10, 2014, at 9:19 AM, That One Guy via Af <[email protected]> wrote: >>>> >>>> are you NAT at the SM? it depends on whether youre bridging or NAT. If >>>> youre briddging, like us, throwing the router in saves on support calls. If >>>> they opt to use their own router, then all your support needs to do is give >>>> them the manufacturers support number, also it eliminates support on >>>> wireless issues. We throw in a 28 dolar air router, set the ESSID with a >>>> set key that doesnt change, any issue on the wireless on that and we tell >>>> them to contect their end device manufacturer and provide them the ESSID >>>> and key. we dont give them a personalized key. Ever since we started this, >>>> the number of wireless issues we have had to support is zero. We do leave >>>> an extra patch cord and dont accept speedtests over wireless. Most people >>>> who say everything is wireless dont even realize their laptop has an >>>> ethernet connection on it >>>> >>>> On Sun, Nov 9, 2014 at 11:58 AM, Joseph Marsh via Af <[email protected]> >>>> wrote: >>>> >>>>> My tech is required to do a speed test on every install and. Right now >>>>> We just go to the power supply and customer does the rest. >>>>> >>>>> >>>>> >>>>> >>>>> Sent from my iPhone >>>>> >>>>> > On Nov 9, 2014, at 11:24 AM, Ken Hohhof via Af <[email protected]> wrote: >>>>> > >>>>> > FYI, I recommend leaving a spare Ethernet cable plugged into the >>>>> router. I used to insist that people do a speedtest from a wired >>>>> computer, >>>>> but it's becoming very common for people to say everything is WiFi. >>>>> > >>>>> > >>>>> > -----Original Message----- From: Sterling Jacobson via Af >>>>> > Sent: Sunday, November 09, 2014 11:18 AM >>>>> > To: [email protected] >>>>> > Subject: Re: [AFMUG] Customer routers >>>>> > >>>>> > I never did, the SM has enough to control what you need to from the >>>>> provider side. >>>>> > >>>>> > I prefer a demarcation at the SM/ONT and let the customer be >>>>> responsible for their side of their network. >>>>> > >>>>> > If I had done managed router then I would have gotten double the >>>>> calls for everyones NAT to their Xbox and filtering etc. >>>>> > >>>>> > What this industry needs is a way for the consumer to know for >>>>> themselves if their provider is the network issue, or their router. >>>>> > >>>>> > I'm working on an app/site for that right now that they can use >>>>> their phone/device to tell them if it's their problem or the providers. >>>>> > >>>>> > -----Original Message----- >>>>> > From: Af [mailto:[email protected]] On Behalf Of Joseph Marsh >>>>> via Af >>>>> > Sent: Saturday, November 8, 2014 5:48 PM >>>>> > To: [email protected] >>>>> > Subject: Re: [AFMUG] Customer routers >>>>> > >>>>> > Sm on the side of the house >>>>> > >>>>> > Sent from my iPhone >>>>> > >>>>> >> On Nov 8, 2014, at 6:26 PM, Sterling Jacobson via Af <[email protected]> >>>>> wrote: >>>>> >> >>>>> >> Do you already have a CPE/ONT device at their house/building? >>>>> >> >>>>> >> -----Original Message----- >>>>> >> From: Af [mailto:[email protected]] On Behalf Of Joseph Marsh >>>>> via Af >>>>> >> Sent: Saturday, November 8, 2014 5:09 PM >>>>> >> To: [email protected] >>>>> >> Subject: [AFMUG] Customer routers >>>>> >> >>>>> >> >>>>> >> Doing a new area should I put a managed router at every customer >>>>> house or business or just let them do their own ? >>>>> >> >>>>> >> Sent from my iPhone >>>>> > >>>>> > >>>>> >>>> >>>> >>>> >>>> -- >>>> All parts should go together without forcing. You must remember that >>>> the parts you are reassembling were disassembled by you. Therefore, if you >>>> can't get them together again, there must be a reason. By all means, do not >>>> use a hammer. -- IBM maintenance manual, 1925 >>>> >>>> >>> >>> >>> -- >>> All parts should go together without forcing. You must remember that the >>> parts you are reassembling were disassembled by you. Therefore, if you >>> can't get them together again, there must be a reason. By all means, do not >>> use a hammer. -- IBM maintenance manual, 1925 >>> >>> >> >> >> -- >> All parts should go together without forcing. You must remember that the >> parts you are reassembling were disassembled by you. Therefore, if you >> can't get them together again, there must be a reason. By all means, do not >> use a hammer. -- IBM maintenance manual, 1925 >> >> > > > -- > All parts should go together without forcing. You must remember that the > parts you are reassembling were disassembled by you. Therefore, if you > can't get them together again, there must be a reason. By all means, do not > use a hammer. -- IBM maintenance manual, 1925 > >
