Mud, covered with mud....  Jamie Curtis...

Remember the feud on Part-15 about 10 years ago.  Two wisps in the Chicago 
area.  Dirty deeds were alleged.  Cannot remember the parties.  Michael may 
have been one of them.  I think amps were involved.  Let’s revive that thread!

From: Josh Luthman 
Sent: Thursday, January 22, 2015 10:22 AM
To: [email protected] 
Subject: Re: [AFMUG] RF frequency mapping program ?

I will in contrast to previously posted messages I'm happy with the service for 
my uses.  My calls and emails are answered regularly and timely enough to 
satisfy my needs.

Sorry you had a bad experience, but you make yourself look very unprofessional 
with your links and posts, especially with your choice of words.  Let's just 
agree to disagree and move on.

On Jan 22, 2015 12:18 PM, "James Howard" <[email protected]> wrote:

  Maybe Chuck needs to break out the fire hose and wash off all the mud.











  From: Af [mailto:[email protected]] On Behalf Of Mike Hammett
  Sent: Thursday, January 22, 2015 11:16 AM
  To: [email protected]
  Subject: Re: [AFMUG] RF frequency mapping program ?



  I don't want to see either of them covered in mud.



  -----
  Mike Hammett
  Intelligent Computing Solutions
  http://www.ics-il.com






------------------------------------------------------------------------------

  From: "Adam Moffett" <[email protected]>
  To: [email protected]
  Sent: Thursday, January 22, 2015 11:10:08 AM
  Subject: Re: [AFMUG] RF frequency mapping program ?



  Apparently nobody wants the other to guy to have the last word.  You've both 
been slinging mud, you're both now covered in mud.  Please stop now.

    Did you contact us prior to 4:54pm on Saturday, nope, that is the first 
e-mail we got from you...  We were in the office and took many calls on the 
2nd, , so don’t know what number you called, but it wasn’t us!   So, guess 
there is plenty of fault to go around.  


    As far as your new provider, I won’t speak bad/good about someone else’s 
product.  If someone wishes to know the differences, please contact us off-list 
or via our phone number listed below.   I’m sure they offer a great product for 
you.  



    Dennis Burgess, CTO, Link Technologies, Inc.

    [email protected] – 314-735-0270 – www.linktechs.net



    From: Af [mailto:[email protected]] On Behalf Of John Woodfield
    Sent: Thursday, January 22, 2015 10:54 AM
    To: [email protected]
    Subject: Re: [AFMUG] RF frequency mapping program ?



    I checked several ISP's sites. All of their coverage maps were 
non-fuctional. Was your website itself down? No. Was the product you charge for 
non-functional? Absolutely. Did you respond prior to my rant on DSLR? No. Did 
you fix it prior to that post after it being down for a day? No. Did you answer 
your phones at any time on a Friday? No. Clear enough?



    I have a new company that charges less money and responds very quickly to 
issues. I suggest you move on, I sure have.







    John Woodfield Delmarva WiFi http://www.delmarvawifi.com cell (410) 708-1937



    -----Original Message-----
    From: "Dennis Burgess" <[email protected]>
    Sent: Thursday, January 22, 2015 11:49am
    To: [email protected]
    Subject: Re: [AFMUG] RF frequency mapping program ?

    John, the “entire site” was not down.  Was there an issue, yes, was it 
fixed THAT WEEKEND, yes.  You outright lies tell everyone a great deal about 
you and your business.  





    Dennis Burgess, CTO, Link Technologies, Inc.

    [email protected] – 314-735-0270 – www.linktechs.net



    From: Af [mailto:[email protected]] On Behalf Of John Woodfield
    Sent: Wednesday, January 21, 2015 8:01 PM
    To: [email protected]
    Subject: Re: [AFMUG] RF frequency mapping program ?



    We answer phones and emails on the weekend. I can say, I am working with 
Cloud RF for  my towercoverage replacement. I had an issue last weekend and 
they responded to my email within 5 minutes and mine was an isolated issue. Not 
their entire site being down for two days like towercoverage.com.







    John Woodfield Delmarva WiFi http://www.delmarvawifi.com cell (410) 708-1937



    -----Original Message-----
    From: "CBB - Jay Fuller" <[email protected]>
    Sent: Wednesday, January 21, 2015 8:19pm
    To: [email protected]
    Subject: Re: [AFMUG] RF frequency mapping program ?



    Depends on other competitors out there.  We don't answer phones or emails 
on weekends either - usually.

    We do respond to outages tho



      ----- Original Message -----

      From: John Woodfield

      To: [email protected]

      Sent: Wednesday, January 21, 2015 11:13 AM

      Subject: Re: [AFMUG] RF frequency mapping program ?

      If that is an absolute low I'd love to see how you treat your customers. 
This is not the days of running a WISP like it was 5 or 10 years ago. In this 
day it is utterly unacceptable to have an entire sight outage, ignore your 
phones and emails then only respond when you've been called out publicly. I've 
been there. It may be uncomfortable but that is reality. Prohibiting your 
customers from online reviews then applauding your own deplorable service? I 
don't know what world you live in but with that approach you won't be in 
business long if at all.

      Sent from my iPhone


      On Jan 21, 2015, at 12:08 PM, Steve D <[email protected]> wrote:

        Personally, I applaud the fact that he "fired" someone that insulted 
him and his coworkers. 

        Whether it's in the TOS or not, thank you Dennis for standing up to 
that behaviour.

        I may never use your service (Cartography and GIS is a minor hobby of 
mine) so I can't comment how good or bad it is, but I know the difference 
between a bad review and someone who is just being rude.  Obviously no 
professionalism on his part in that review I have zero respect for that.  It's 
bad enough when we in this industry have to hear it from customers and take it, 
but effectively doing it to each other is an absolute low.

        -Steve D



        On Wed, Jan 21, 2015 at 8:58 AM, James Howard <[email protected]> 
wrote:

        Dennis,



        I’m not trying to defend the poster or anything but could you point out 
where in your Terms that it prohibits what he did?  I see your restriction on 
reviews etc but unless I’m missing something, that doesn’t specify posts or 
reviews on sites other that towercoverage.com.  IANAL of course so maybe it’s 
implied, but what I read there seems to only apply to actions on your site.  





        James Howard

        LiteWire Internet Services, Inc.







        From: Af [mailto:[email protected]] On Behalf Of Dennis Burgess
        Sent: Wednesday, January 21, 2015 10:49 AM
        To: [email protected]
        Subject: Re: [AFMUG] RF frequency mapping program ?



        Yep.. bout the truth.. lol. J  



        Dennis Burgess, CTO, Link Technologies, Inc.

        [email protected] – 314-735-0270 – www.linktechs.net



        From: Af [mailto:[email protected]] On Behalf Of Jerry Richardson 
(airCloud)
        Sent: Wednesday, January 21, 2015 10:46 AM


        To: [email protected]
        Subject: Re: [AFMUG] RF frequency mapping program ?



        Well aren’t you monitoring every list and every forum all the time?



        Sheesh, slacker..



        Jerry



        From: Af [mailto:[email protected]] On Behalf Of Dennis Burgess
        Sent: Wednesday, January 21, 2015 7:46 AM
        To: [email protected]
        Subject: Re: [AFMUG] RF frequency mapping program ?



        What I love about this, is a person posted to this forum several hours 
PRIOR to sending in a support e-mail asking or telling us his account had an 
issue.   If he would have sent the email quickly, I’m sure the issue would have 
been fixed much quicker.  Typical end user issue, let’s not go through the 
normal support channels to get help.  Going around support channels is quicker 
right!   Guess you can’t win them all. 



        Dennis Burgess, CTO, Link Technologies, Inc.

        [email protected] – 314-735-0270 – www.linktechs.net



        From: Af [mailto:[email protected]] On Behalf Of John Woodfield
        Sent: Wednesday, January 21, 2015 9:19 AM
        To: [email protected]
        Subject: Re: [AFMUG] RF frequency mapping program ?







        Buyer beware

        Sent from my iPhone


        On Jan 21, 2015, at 10:11 AM, Dennis Burgess <[email protected]> 
wrote:

          www.towerocverage.com J  



          Dennis Burgess, CTO, Link Technologies, Inc.

          [email protected] – 314-735-0270 – www.linktechs.net



          From: Af [mailto:[email protected]] On Behalf Of Paul McCall
          Sent: Wednesday, January 21, 2015 7:58 AM
          To: [email protected]
          Subject: [AFMUG] RF frequency mapping program ?



          Probably a couple months ago, someone posted a link (or name) of 
software that can lay out your Frequency usage on a map.



          Been searching this AM for it, without success.



          Anyone recall that software name?



          Paul McCall, Pres.

          PDMNet / Florida Broadband

          658 Old Dixie Highway

          Vero Beach, FL 32962

          772-564-6800 office

          772-473-0352 cell

          www.pdmnet.com

          [email protected]




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