I buy all of my groceries at Walmart and most of my electronics at apple. There 
are a lot of apple haters on here it seems. 

I can walk a customer through setting up their AirPort Extreme a lot easier 
than Asus, netgear, or dlink. The Apple interface never changes. It's the same 
for every model. The others change their gui quite frequently. 

Thank you,
Brett A Mansfield

> On May 16, 2015, at 12:28 PM, Ken Hohhof <[email protected]> wrote:
> 
> I remember telling a customer he should either learn how to configure his 
> AirPort himself, get AppleCare, or get a regular router like a Linksys or 
> Netgear with a web GUI if he expected his ISP to provide step-by-step phone 
> support.
> 
> He said he would go out and buy a non-Apple router.
> 
> He came back with a TimeMachine.
> 
> That's another thing I hate about Apple, they have to use special names for 
> ordinary things, so people don't compare prices.  So you don't have a router, 
> you have an AirPort.  You don't have an external hard drive, you have a 
> TimeMachine.
> 
> But just like some people only shop at WalMart, some people only shop for 
> electronics at the Apple Store.  Probably the same people who buy all their 
> groceries at Whole Foods.
> 
> 
> -----Original Message----- From: Bill Prince
> Sent: Saturday, May 16, 2015 1:06 PM
> To: [email protected]
> Subject: Re: [AFMUG] Customer equipment
> 
> No doubt.
> 
> The least they could do is to give it a web GUI. Beyond me why it has to
> be some proprietary interface.
> 
> bp
> <part15sbs{at}gmail{dot}com>
> 
>> On 5/16/2015 10:37 AM, Seth Mattinen wrote:
>>> On 5/16/15 10:17, Bill Prince wrote:
>>> 
>>> Plus, for reasons that are not clear to me, Apple has to change the way
>>> the stupid AirPort admin tool works every month or two. So even if you
>>> knew how to set it up in August; come September it's a whole new ball game.
>> 
>> 
>> Software developers need to do something.
>> 
>> ~Seth
> 
> 

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