didn't Robert Pera from Ubiquiti create or design the Apple Airport? Jaime Solorza Wireless Systems Architect 915-861-1390
On Sat, May 16, 2015 at 11:17 AM, Bill Prince <[email protected]> wrote: > +1000. > > Plus, for reasons that are not clear to me, Apple has to change the way > the stupid AirPort admin tool works every month or two. So even if you knew > how to set it up in August; come September it's a whole new ball game. > > Massive, expensive POS if you ask me. > > bp > <part15sbs{at}gmail{dot}com> > > > On 5/16/2015 9:11 AM, Darin Steffl wrote: > > Apple routers absolutely SUCK and not sure why people like buying them > personally. You need some stupid app to configure it and there's no Web > GUI. If its his router and his playstation, you as an ISP have no part in > fixing it. It's very hard sometimes to explain to the customer that you > provide internet to the home ending at the POE or modem. After that it is > their router and their end devices. We get calls sometimes where 7 devices > are working great but one device isn't working and they want it to be our > problem. We have to explain if the whole house is offline then it is our > problem. > > On Sat, May 16, 2015 at 11:08 AM, joseph marsh <[email protected]> > wrote: > >> This customer has had his PlayStation working and it stopped working >> he's getting 10 meg and he wants us to fix it >> >> Its connected to a apple router and they are within a foot of each other >> >> BTW I hate apple routers my opinion >> On May 16, 2015 10:54 AM, "Rory Conaway" <[email protected]> wrote: >> >>> Nothing formal but the process we use with all devices that aren’t >>> computers >>> >>> >>> >>> 1) Does the device see the broadcast SSID? >>> >>> 2) If not, then the WiFi doesn’t work on the device and you need >>> an external WiFi adapter or get it fixed. Lots of Xboxes fall into this >>> category. >>> >>> 3) If it does see it, test without encryption, see if that works. >>> We run into a couple of options with this issue, can’t negotiate security, >>> devices only supports WEP, WPA, or WPS which Ubiquiti doesn’t support. >>> >>> 4) If it still doesn’t work, check all updates and firmware >>> >>> 5) From there, try replacing the AP or testing with another AP >>> >>> 6) At the point, replace the playstation or the device >>> >>> >>> >>> >>> >>> >>> >>> *From:* Af [mailto:[email protected]] *On Behalf Of *joseph marsh >>> *Sent:* Saturday, May 16, 2015 8:28 AM >>> *To:* [email protected] >>> *Subject:* [AFMUG] Customer equipment >>> >>> >>> >>> Is anyone got a sop for working on customer equipment. Such as calling >>> to say sons PlayStation not working ? >>> >> > > > -- > Darin Steffl > Minnesota WiFi > www.mnwifi.com > 507-634-WiFi > <http://www.facebook.com/minnesotawifi> Like us on Facebook > <http://www.facebook.com/minnesotawifi> > > >
