Ya.  All customers are stupid :)

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373
On Sep 29, 2015 10:21 PM, "Simon Westlake" <[email protected]> wrote:

> That's not very nice!
>
> On 9/29/2015 9:15 PM, Mike Hammett wrote:
>
> Most customers are stupid.
>
>
>
> -----
> Mike Hammett
> Intelligent Computing Solutions
> http://www.ics-il.com
>
> ------------------------------
> *From: *"That One Guy /sarcasm" <[email protected]>
> <[email protected]>
> *To: *[email protected]
> *Sent: *Tuesday, September 29, 2015 4:17:01 PM
> *Subject: *Re: [AFMUG] New ISP Billing Solution: Sonar
>
> that a very non customercentric approach
>
> On Tue, Sep 29, 2015 at 3:58 PM, Simon Westlake <[email protected]>
> wrote:
>
>> The end game will be to enable a user to import their own data however
>> they want. When we will get to that point, I'm not sure. And all the
>> formatting of that data and everything else is still up in the air.
>>
>> I really want to let people self manage their systems though. I think
>> it's incredibly frustrating to wait on someone else to go back and forth on
>> something like an import, whether that data is from Platypus, Quickbooks or
>> whatever it might be. And it's a lot of manpower on our side to manage all
>> those imports, so it's mutually beneficial if we can make it happen.
>>
>> On 9/29/2015 3:34 PM, Sterling Jacobson wrote:
>>
>>> Also, import from Platypus?
>>>
>>> -----Original Message-----
>>> From: Af [mailto:[email protected]] On Behalf Of Chuck McCown
>>> Sent: Tuesday, September 29, 2015 2:24 PM
>>> To: [email protected]
>>> Subject: Re: [AFMUG] New ISP Billing Solution: Sonar
>>>
>>> This should be an interesting answer....
>>>
>>> -----Original Message-----
>>> From: Jay Weekley
>>> Sent: Tuesday, September 29, 2015 2:22 PM
>>> To: [email protected]
>>> Subject: Re: [AFMUG] New ISP Billing Solution: Sonar
>>>
>>> Does it come with an "Import From Powercode" button?
>>>
>>> Simon Westlake wrote:
>>>
>>>> Yeah. I'm not saying 'we promise, there will never be any bugs.' But,
>>>> we're not putting something out and saying 'ehh, it probably works. If
>>>> it doesn't, it's beta!'
>>>>
>>>> The whole platform is built around automated testing. Every single
>>>> thing we can think of has an automated test written around it. So
>>>> anytime we change anything, we can run our test suite (which already
>>>> takes a very long time..) and know categorically if we've broken
>>>> anything. On desktop, mobile, the API, billing, one credit card
>>>> processor in particular - everything.
>>>>
>>>> Makes it a lot easier to say 'we're very confident this works.'
>>>>
>>>> I think, the other thing that is going to make this different is we're
>>>> not trying to make every single thing possible for every single
>>>> person. We brought an accountant on board to help design the billing
>>>> system. She directed us in the application of a lot of the billing
>>>> functionality so it could be reported properly and audited properly.
>>>> This means it's pretty likely at some point, somebody is going to ask
>>>> to do XYZ, and we're going to say no - not because we don't want to,
>>>> but because we've built a system that adheres to a specific set of
>>>> principles, and in the eyes of the system, deviating from those
>>>> principles is fundamentally wrong.
>>>>
>>>> The good side of that is that things just work in a sane way, and
>>>> we're really confident that anyone with an accounting background is
>>>> going to be happy with the reporting and audit trail in the system.
>>>> We're building the front end to be pretty simple and easy to use (you
>>>> don't need to be a CPA to figure out how to bill) and that's really
>>>> how we're trying to approach each part of the system - have a clear
>>>> set of laws defined for how a specific system works, and then build
>>>> interfaces that lets humans easily use them.
>>>>
>>>> On 9/29/2015 2:59 PM, CBB - Jay Fuller wrote:
>>>>
>>>>> �
>>>>> read the forum / notes.� it basically says "no beta.
>>>>> ever.�".��� not sure how that will work...
>>>>> that's a LOT of testing for it to never be released to beta...
>>>>> i mean, we all use the software in a different way...
>>>>> �
>>>>>
>>>>>      ----- Original Message -----
>>>>>      *From:* Brett A Mansfield <mailto:[email protected]>
>>>>>      *To:* [email protected]
>>>>>      *Sent:* Tuesday, September 29, 2015 1:30 PM
>>>>>      *Subject:* Re: [AFMUG] New ISP Billing Solution: Sonar
>>>>>
>>>>>      Only question I have is will it be beta forever? I'm kinda done
>>>>>      with all of this beta crap.
>>>>>
>>>>>      Thank you,
>>>>>      Brett A Mansfield
>>>>>
>>>>>      On Sep 29, 2015, at 11:42 AM, Josh Luthman
>>>>>      <[email protected]> wrote:
>>>>>
>>>>>      No it's CALLED sonar.� Which means it doesn't have it.�
>>>>>>      Isn't that what all the cool clubs do?
>>>>>>
>>>>>>
>>>>>>      Josh Luthman
>>>>>>      Office: 937-552-2340
>>>>>>      Direct: 937-552-2343
>>>>>>      1100 Wayne St
>>>>>>      Suite 1337
>>>>>>      Troy, OH 45373
>>>>>>
>>>>>>      On Tue, Sep 29, 2015 at 1:31 PM, Daniel White
>>>>>>      <[email protected]> wrote:
>>>>>>
>>>>>>          It uses Sonar.� Geesh.
>>>>>>
>>>>>>          �
>>>>>>
>>>>>>          Thank you,
>>>>>>
>>>>>>          �
>>>>>>
>>>>>>          Daniel White
>>>>>>
>>>>>>          [email protected] <mailto:[email protected]>__
>>>>>>
>>>>>>          Cell: +1 (303) 746-3590 <tel:%2B1%20%28303%29%20746-3590>
>>>>>> <%2B1%20%28303%29%20746-3590>
>>>>>>
>>>>>>          Skype: danieldwhite
>>>>>>          Social: LinkedIn <http://www.linkedin.com/in/danielwhite84>:
>>>>>>          Twitter <https://twitter.com/DanielWhite84>
>>>>>>
>>>>>>          �
>>>>>>
>>>>>>          *From:*Af [mailto:[email protected]] *On Behalf Of *Josh
>>>>>>          Luthman
>>>>>>          *Sent:* Tuesday, September 29, 2015 10:54 AM
>>>>>>          *To:* [email protected] <mailto:[email protected]>
>>>>>>          *Subject:* Re: [AFMUG] New ISP Billing Solution: Sonar
>>>>>>
>>>>>>          �
>>>>>>
>>>>>>          OK.� Why does it have a radar detector?� Does it know
>>>>>>          that speeding is wrong?
>>>>>>
>>>>>>
>>>>>>          �
>>>>>>
>>>>>>          Josh Luthman
>>>>>>          Office: 937-552-2340 <tel:937-552-2340>
>>>>>>          Direct: 937-552-2343 <tel:937-552-2343>
>>>>>>          1100 Wayne St
>>>>>>          Suite 1337
>>>>>>          Troy, OH 45373
>>>>>>
>>>>>>          �
>>>>>>
>>>>>>          On Tue, Sep 29, 2015 at 12:48 PM, Simon Westlake
>>>>>>          <[email protected] <mailto:[email protected]>> wrote:
>>>>>>
>>>>>>              Yes, when it detects radar, it shuts down.
>>>>>>
>>>>>>              On 9/29/2015 11:41 AM, Josh Luthman wrote:
>>>>>>
>>>>>>                  When is the release date?
>>>>>>
>>>>>>                  How much processing power does it take?
>>>>>>
>>>>>>                  How does it perform in the real world?
>>>>>>
>>>>>>                  Will it do DFS?
>>>>>>
>>>>>>
>>>>>>                  �
>>>>>>
>>>>>>                  Josh Luthman
>>>>>>                  Office: 937-552-2340 <tel:937-552-2340>
>>>>>>                  Direct: 937-552-2343 <tel:937-552-2343>
>>>>>>                  1100 Wayne St
>>>>>>                  Suite 1337
>>>>>>                  Troy, OH 45373
>>>>>>
>>>>>>                  �
>>>>>>
>>>>>>
>>>>>>                  On Tue, Sep 29, 2015 at 12:39 PM, Adam Moffett
>>>>>>                  <[email protected]> wrote:
>>>>>>
>>>>>>                      Hah.
>>>>>>                      Will it be more or less than Powercode?
>>>>>>                      Will it be more or less than Platypus?
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>                      On 9/29/2015 12:08 PM, Simon Westlake wrote:
>>>>>>
>>>>>>                          Yes, I can confidently say that it will cost
>>>>>>                          more than Freeside.
>>>>>>
>>>>>>                          On 9/29/2015 11:07 AM, Vlad Sedov wrote:
>>>>>>
>>>>>>                              Is it more expensive than Freeside?
>>>>>>
>>>>>>                              ehheh
>>>>>>
>>>>>>
>>>>>>                              Vlad
>>>>>>
>>>>>>                              On 9/29/2015 10:37 AM, Simon Westlake
>>>>>> wrote:
>>>>>>
>>>>>>                                  I'll be sharing stuff on the list,
>>>>>>                                  forum and blog as time goes on.
>>>>>>                                  Nothing just yet, but we are
>>>>>>                                  bringing the first few early access
>>>>>>                                  participants in who won't be in NDA,
>>>>>>                                  so they are free to share anything
>>>>>>                                  they want as well.
>>>>>>
>>>>>>                                  No, it's all original code built on
>>>>>>                                  completely different technology than
>>>>>>                                  Powercode was. It's a very different
>>>>>>                                  platform.
>>>>>>
>>>>>>                                  On 9/29/2015 10:35 AM, Steve wrote:
>>>>>>
>>>>>>                                      Can we get any more details?�
>>>>>>                                      Screen shots?� Etas?�
>>>>>>                                      Roadmaps?� Like is this a fork
>>>>>>                                      of Powercode or from the ground
>>>>>> up?
>>>>>>
>>>>>>                                      ----- Original Message -----
>>>>>>                                      From: "Simon Westlake"
>>>>>>                                      <[email protected]>
>>>>>> <[email protected]>
>>>>>>                                      To: [email protected]
>>>>>>                                      Sent: Tuesday, September 29,
>>>>>>                                      2015 11:04:37 AM
>>>>>>                                      Subject: Re: [AFMUG] New ISP
>>>>>>                                      Billing Solution: Sonar
>>>>>>
>>>>>>                                      I don't dare ask which part.
>>>>>>
>>>>>>                                      On 9/29/2015 9:39 AM, Josh
>>>>>>                                      Luthman wrote:
>>>>>>
>>>>>>                                          Reminds me of Silicon Valley.
>>>>>>
>>>>>>                                          Josh Luthman
>>>>>>                                          Office: 937-552-2340
>>>>>>                                          <tel:937-552-2340>
>>>>>>                                          Direct: 937-552-2343
>>>>>>                                          <tel:937-552-2343>
>>>>>>                                          1100 Wayne St
>>>>>>                                          Suite 1337
>>>>>>                                          Troy, OH 45373
>>>>>>
>>>>>>                                          On Sep 29, 2015 10:32 AM,
>>>>>>                                          "Lewis Bergman"
>>>>>>                                          <[email protected]
>>>>>>
>>>>>> <mailto:[email protected]>>
>>>>>>                                          wrote:
>>>>>>
>>>>>>                                          � � �Maybe he got good
>>>>>>                                          advice from a lawyer. I am
>>>>>>                                          not one but my
>>>>>>                                          � � �understanding is
>>>>>>                                          that a noncompete can't be
>>>>>>                                          so broad as to prevent
>>>>>>                                          � � �future
>>>>>>                                          employment, which moving out
>>>>>>                                          of the country would
>>>>>> definably
>>>>>>                                          � � �qualify as.
>>>>>>
>>>>>>
>>>>>>                                          � � �On Tue, Sep 29,
>>>>>>                                          2015, 9:19 AM Keefe John
>>>>>>                                          <[email protected]
>>>>>>                                          � �
>>>>>>
>>>>>> �<mailto:[email protected]>>
>>>>>>                                          wrote:
>>>>>>
>>>>>>                                          � � � � �Maybe
>>>>>>                                          he's operating from a
>>>>>>                                          moonbase...or russia.
>>>>>>
>>>>>>                                          � � � � �On
>>>>>>                                          9/29/2015 9:16 AM, Chuck
>>>>>>                                          McCown wrote:
>>>>>>                                          � � � � �> Wonder
>>>>>>                                          how Simon is getting around
>>>>>>                                          Bertram's 5000 mile non
>>>>>>                                          � � � � �compete
>>>>>>                                          � � � � �>
>>>>>>                                          exclusion zone?
>>>>>>                                          � � � � �>
>>>>>>                                          � � � � �>
>>>>>>                                          -----Original Message-----
>>>>>>                                          From: Keefe John
>>>>>>                                          � � � � �> Sent:
>>>>>>                                          Tuesday, September 29, 2015
>>>>>>                                          8:14 AM
>>>>>>                                          � � � � �> To:
>>>>>>                                          Animal Farm
>>>>>>                                          � � � � �>
>>>>>>                                          Subject: [AFMUG] New ISP
>>>>>>                                          Billing Solution: Sonar
>>>>>>                                          � � � � �>
>>>>>>                                          � � � � �> This
>>>>>>                                          website just popped up
>>>>>>                                          today.� The product looks
>>>>>> very
>>>>>>                                          � � � � �exciting!
>>>>>>                                          � � � � �> I can't
>>>>>>                                          wait to find out more about
>>>>>> it.
>>>>>>                                          � � � � �>
>>>>>>                                          � � � � �>
>>>>>>                                          https://sonar.software/
>>>>>>                                          � � � � �>
>>>>>>                                          � � � � �>
>>>>>>
>>>>>> https://sonar.community/t/announcing-sonar/30
>>>>>>                                          � � � � �>
>>>>>>                                          � � � � �>
>>>>>>                                          � � � � �> Keefe
>>>>>> John
>>>>>>                                          � � � � �> Ethoplex
>>>>>>                                          � � � � �>
>>>>>>
>>>>>>                                  �
>>>>>>
>>>>>>                              �
>>>>>>
>>>>>>                          �
>>>>>>
>>>>>>                      �
>>>>>>
>>>>>>                  �
>>>>>>
>>>>>>              �
>>>>>>
>>>>>>          �
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>  ------------------------------------------------------------------------
>>>>>>          Avast logo <https://www.avast.com/antivirus>
>>>>>>          This email has been checked for viruses by Avast antivirus
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>>>>>>
>>>>>>
>>>>>>
>>
>
>
> --
> If you only see yourself as part of the team but you don't see your team
> as part of yourself you have already failed as part of the team.
>
>
>

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