I am seeing a very fine lite to get away from the stupid Mbs or bytes or Bits or what ever the F#$% binary calc of package rate means or is. This is what the general dumb non tech give a shit public has become used to. All they know is 10 is better than 1 and 100 is better so give Joe smoe a 10Gbs and the neighbor a 100mbs and neither would be able to tell the difference other than price so joe smoe switches to 100mbs so who wins, DOH!

I saw a really neat idea that a company did at wispa to completely wipe away the Mbs and bs numbers assc with packages using Valued streaming as the term to define their packages and explain clearly what kind of experience and how many devices can support this experience at one time on the connection. To me that is the way to go until some other stupid crap that cant be explained with a crayon comes along.
Maybe put in fine print what the actual cap for capacity is.(not for UBB)

thats my meh! cents worth



On 10/16/2015 8:34 PM, Eric Kuhnke wrote:
Sterling, this is a constant struggle for any active-ethernet based real 1 Gbps ISP... It's in the top five issues that the frontline tech support people deal with. People with old/shitty/misconfigured wireless routers who don't understand that their connection to their device (within their home) is going to be slower over wireless than the 1000BaseT that is delivered to the WAN interface of their router.

I have seen this problem significantly ameliorated by offering $10/mo router rental of a fairly high end ($200) 802.11ac dual band 3x3 MIMO router. Reduces the headache for the people answering the tech support line.

It has become standard practice for the installation techs to take screenshots (via 1000BaseT connection hardwired directly into their Thinkpad laptop) at the time of installation to verify that the connection really is working at >850Mbps. This is usually done in front of the customer and shown to them at the time of install before the tech departs the premises.

Now if people still want to moan and complain after all that, thanks to their ignorance, there's not a lot more that can be done.

On Fri, Oct 16, 2015 at 9:45 AM, Sterling Jacobson <[email protected] <mailto:[email protected]>> wrote:

    I just had a customer on our 1Gbps service keep complaining that
    his wireless was only 250Mbps on his iPhone.

    He was asking why he even bothers paying $70 for 1000Mbps when he
    only sees 100-250Mbps.

    This guy has an netgear router that isn’t even connected to
    anything. It’s all wireless.

    I went over, plugged in my Surface to his Netgear and showed him
    950Mbps up and down on speedtest.net <http://speedtest.net>.

    Still didn’t get it.

    Said we were falsely advertising “Up to 1000Mbps” on our web site
    because it never gets to 1000Mbps.

    I wanted to shoot myself at that point.

    Fortunately, I don’t get many of these people.

    *From:*Af [mailto:[email protected]
    <mailto:[email protected]>] *On Behalf Of
    *[email protected] <mailto:[email protected]>
    *Sent:* Friday, October 16, 2015 10:41 AM


    *To:* [email protected] <mailto:[email protected]>
    *Subject:* Re: [AFMUG] 10Gbps FTTH

    My question is, who is running around complaining that their 1
    Gbps Internet sucks? "Oh my god! My Internet is SO SLOW! Someone
    needs to give me 10Gbps!"

    On Fri, Oct 16, 2015 at 12:28 PM, That One Guy /sarcasm
    <[email protected] <mailto:[email protected]>> wrote:

        I would like to see these hippie google bastards tooling
        around in east st louis, Alphabet would have to generate a
        body armor company

        On Fri, Oct 16, 2015 at 10:42 AM, <[email protected]
        <mailto:[email protected]>> wrote:

            East St. Louis...

            -----Original Message----- From: Ken Hohhof
            Sent: Friday, October 16, 2015 9:33 AM
            To: [email protected] <mailto:[email protected]>
            Subject: Re: [AFMUG] 10Gbps FTTH

            This is the New Economy, we don't need no stinkin' profits.
            
http://www.usatoday.com/story/tech/columnist/shinal/2015/10/15/square-ipo-filing-shows-fast-growth-consistent-losses/73985492/

            And in the case of Google Fiber, how would we know if it
            was profitable?
            Unless Alphabet intends to split off companies to stand on
            their own.

            I do find it interesting that everyone focuses on the last
            mile bandwidth,
            as if that's the whole story.  At least with business
            service, you don't
            have the ridiculous scenario of someone running their 10
            Gbps residential
            Internet into an AC3200 router and doing speedtests on
            their iPad. But if
            they sell 10 Gbps business service at lower than
            datacenter bandwidth
            pricing, what happens if businesses start actually using
            it like DIA or
            datacenter bandwidth?  Like someone decides to sell cloud
            gaming or
            streaming video or some business model that involves
            hundreds of screens
            streaming 4K video?  Maybe some real time medical imaging
            application.

            And all this gigabit activity in cities doesn't really
            prove much about less
            populated or economically distressed areas.  If Google's
            intent is to prove
            something, rather than cherry-pick, I'd still like to see
            them wire Detroit
            or Newark.  Not the wealthy suburbs or select
            "fiberhoods". Do the whole
            city and show how it sparks an urban revival.  Or go do a
            small rural town
            or a tribal reservation.


            -----Original Message----- From: [email protected]
            <mailto:[email protected]>
            Sent: Friday, October 16, 2015 10:20 AM
            To: [email protected] <mailto:[email protected]>
            Subject: Re: [AFMUG] 10Gbps FTTH

            And, they are operating the system at a profit, right...?

            -----Original Message----- From: Travis Johnson
            Sent: Friday, October 16, 2015 8:52 AM
            To: [email protected] <mailto:[email protected]>
            Subject: [AFMUG] 10Gbps FTTH

            Does Google know they are getting out played by a small
            city? :)

            
http://arstechnica.com/business/2015/10/10gbps-internet-offered-by-city-fighting-anti-muni-broadband-laws/

            Travis



--
        If you only see yourself as part of the team but you don't see
        your team as part of yourself you have already failed as part
        of the team.



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