[AFMUG] bad dream 2

[Ken Hohhof]

OK, the words you never want to hear on a tech support call:  "My brother in 
law is here and he has a PhD in computer science."  And Mr. PhD says the 
problem is definitely bad Internet service.

Oh, and he changed a bunch of stuff the customer doesn't understand and now 
he's gone back home to Minnesota.

Anyway, even after having the customer factory default his new TP-Link 
Archer C7 AC1750 router, it has a consistent 900-1000 msec ping latency. 
Plus it's pingable from the Internet by default, which I find unusual.

Had the customer fish his old Linksys WRT120N out of the garbage, now with a 
busted antenna, and speeds and ping times are fine.

Hmmmmmmm, I don't have much experience with TP-Link, but this does not give 
me a good impression.  I assumed the brother in law had done something weird 
with QoS or firewall settings, but it was the same after being defaulted. 
Customer says it cost like $100 on Amazon and was advertised as having the 
performance of routers costing twice as much.