Reply on WAN?  Idk...sounds like a config thing to me.

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

On Sun, Jan 3, 2016 at 4:21 PM, Darin Steffl <[email protected]>
wrote:

> Probably defective or needs firmware upgrade. If reviews were good on
> Amazon it probably is a decent router.
>
> Sent from my smartphone. Please excuse any typos.
> On Jan 3, 2016 2:20 PM, "Josh Luthman" <[email protected]>
> wrote:
>
>> Sounds like a winner.  DOSed maybe?
>>
>> Josh Luthman
>> Office: 937-552-2340
>> Direct: 937-552-2343
>> 1100 Wayne St
>> Suite 1337
>> Troy, OH 45373
>> On Jan 3, 2016 3:16 PM, "Ken Hohhof" <[email protected]> wrote:
>>
>>> OK, the words you never want to hear on a tech support call:  "My
>>> brother in law is here and he has a PhD in computer science."  And Mr. PhD
>>> says the problem is definitely bad Internet service.
>>>
>>> Oh, and he changed a bunch of stuff the customer doesn't understand and
>>> now he's gone back home to Minnesota.
>>>
>>> Anyway, even after having the customer factory default his new TP-Link
>>> Archer C7 AC1750 router, it has a consistent 900-1000 msec ping latency.
>>> Plus it's pingable from the Internet by default, which I find unusual.
>>>
>>> Had the customer fish his old Linksys WRT120N out of the garbage, now
>>> with a busted antenna, and speeds and ping times are fine.
>>>
>>> Hmmmmmmm, I don't have much experience with TP-Link, but this does not
>>> give me a good impression.  I assumed the brother in law had done something
>>> weird with QoS or firewall settings, but it was the same after being
>>> defaulted. Customer says it cost like $100 on Amazon and was advertised as
>>> having the performance of routers costing twice as much.
>>>
>>>

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