Probably defective or needs firmware upgrade. If reviews were good on
Amazon it probably is a decent router.

Sent from my smartphone. Please excuse any typos.
On Jan 3, 2016 2:20 PM, "Josh Luthman" <[email protected]> wrote:

> Sounds like a winner.  DOSed maybe?
>
> Josh Luthman
> Office: 937-552-2340
> Direct: 937-552-2343
> 1100 Wayne St
> Suite 1337
> Troy, OH 45373
> On Jan 3, 2016 3:16 PM, "Ken Hohhof" <[email protected]> wrote:
>
>> OK, the words you never want to hear on a tech support call:  "My brother
>> in law is here and he has a PhD in computer science."  And Mr. PhD says the
>> problem is definitely bad Internet service.
>>
>> Oh, and he changed a bunch of stuff the customer doesn't understand and
>> now he's gone back home to Minnesota.
>>
>> Anyway, even after having the customer factory default his new TP-Link
>> Archer C7 AC1750 router, it has a consistent 900-1000 msec ping latency.
>> Plus it's pingable from the Internet by default, which I find unusual.
>>
>> Had the customer fish his old Linksys WRT120N out of the garbage, now
>> with a busted antenna, and speeds and ping times are fine.
>>
>> Hmmmmmmm, I don't have much experience with TP-Link, but this does not
>> give me a good impression.  I assumed the brother in law had done something
>> weird with QoS or firewall settings, but it was the same after being
>> defaulted. Customer says it cost like $100 on Amazon and was advertised as
>> having the performance of routers costing twice as much.
>>
>>

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