Actually ACH rejects generate an email from IPpay. We then have to go back and reverse the credit and set the account to delinquent.
On Fri, Jan 15, 2016 at 4:46 PM, Josh Luthman <[email protected]> wrote: > We do minimal ACH, but I definitely appreciate the heads up =) > > We get (or at least used to...) an email when an NSF happens. Haven't > seen that in quite some time, but we also quit doing ACH and probably have > 3-5 customers using it. > > > Josh Luthman > Office: 937-552-2340 > Direct: 937-552-2343 > 1100 Wayne St > Suite 1337 > Troy, OH 45373 > > On Fri, Jan 15, 2016 at 6:43 PM, Cameron Crum <[email protected]> wrote: > >> One thing you might check is make sure the ACH charges actually went >> through if you have them. IPPay will get an approval from the bank and give >> your system the approval, but if the funds are NSF on the day they draw the >> transaction will reverse. There is no mechanism for IPPay to report that >> via their API so it is up to the end user to check their IPPay report. Just >> an idea. >> >> >> >> On Fri, Jan 15, 2016 at 2:46 PM, Sterling Jacobson <[email protected]> >> wrote: >> >>> That’s around what I was told and am expecting. >>> >>> >>> >>> I’ll have to check the numbers again to make sure. >>> >>> >>> >>> *From:* Af [mailto:[email protected]] *On Behalf Of *Josh Luthman >>> *Sent:* Friday, January 15, 2016 11:38 AM >>> >>> *To:* [email protected] >>> *Subject:* Re: [AFMUG] Auditing IPpay >>> >>> >>> >>> I've done fees/total charge and it was 1.99-2.01% I believe >>> >>> >>> >>> >>> Josh Luthman >>> Office: 937-552-2340 >>> Direct: 937-552-2343 >>> 1100 Wayne St >>> Suite 1337 >>> Troy, OH 45373 >>> >>> >>> >>> On Fri, Jan 15, 2016 at 1:31 PM, Sterling Jacobson <[email protected]> >>> wrote: >>> >>> Yes, I see that. >>> >>> >>> >>> So I should be able to audit what Platypus/IPPay says was charged, with >>> what goes into the bank account directly. >>> >>> There are functions for doing that within Platypus, I just haven’t used >>> them in years J >>> >>> >>> >>> Maybe I’m not so concerned about that as much as I’m wondering if the >>> IPPay fees, and merchant fees are on par with the rate I think I’m supposed >>> to be getting. >>> >>> >>> >>> >>> >>> >>> >>> *From:* Af [mailto:[email protected]] *On Behalf Of *Josh Luthman >>> *Sent:* Friday, January 15, 2016 11:26 AM >>> *To:* [email protected] >>> *Subject:* Re: [AFMUG] Auditing IPpay >>> >>> >>> >>> Merchant fees come out as their own charge at the end of the month. You >>> should receive 100% of what you charge. >>> >>> >>> >>> >>> Josh Luthman >>> Office: 937-552-2340 >>> Direct: 937-552-2343 >>> 1100 Wayne St >>> Suite 1337 >>> Troy, OH 45373 >>> >>> >>> >>> On Fri, Jan 15, 2016 at 1:21 PM, Sterling Jacobson <[email protected]> >>> wrote: >>> >>> I’m wondering the same thing for Platypus billing. >>> >>> >>> >>> At times it seems the merchant fees are a lot higher that I thought they >>> would be looking at the raw incoming in our QuickBooks and the monthly >>> outgoing line item for IPPay and AMEX etc. >>> >>> >>> >>> *From:* Af [mailto:[email protected]] *On Behalf Of *Josh Luthman >>> *Sent:* Friday, January 15, 2016 10:39 AM >>> *To:* [email protected] >>> *Subject:* [AFMUG] Auditing IPpay >>> >>> >>> >>> Does anyone do any sort of checking to make sure what you charge in >>> billing (ie Powercode) actually shows up in your account (ie Chase)? I >>> don't suspect anything, but the thought occurred after I saw we're short >>> $500 today from what we charged in cards on the 13th. >>> >>> >>> >>> Josh Luthman >>> Office: 937-552-2340 >>> Direct: 937-552-2343 >>> 1100 Wayne St >>> Suite 1337 >>> Troy, OH 45373 >>> >>> >>> >>> >>> >> >> >
