Fraud. I would think law enforcement might help, but then you lose a (bad)
customer.
But then again, law enforcement around here is not really interested in this
kind of stuff I have discovered.
From: Mark Radabaugh
Sent: Saturday, January 16, 2016 7:12 AM
To: [email protected]
Subject: Re: [AFMUG] Auditing IPpay
What really pisses me off is the lusers that figure out that a EFT
transaction always authorizes then bounces a couple of days later, so they give
you a bogus account to get service turned back on until the check bounces.
The bank doesn’t charge them because they made up the account in the first
place, but we still get the $10 fee from the bank. Not only did they not pay
the bill, they cost us fees.
There is a whole list of people we won’t accept EFT’s from anymore.
Mark
On Jan 15, 2016, at 6:58 PM, Josh Luthman <[email protected]>
wrote:
That may be the case, but there's no way I could really begin to track
that. We do card transactions daily. If I try to compare Powercode's
transaction list to Chase my eyes would get dizzy, especially if you throw in
delayed transactions from some days.
Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373
On Fri, Jan 15, 2016 at 6:49 PM, Cameron Crum <[email protected]> wrote:
You may have a couple cards that took longer to settle too. I'd check
again tomorrow or Monday and see if the money shows up. The vast majority of
time, we see funding in 48hrs, but sometimes it is longer.
On Fri, Jan 15, 2016 at 5:46 PM, Josh Luthman
<[email protected]> wrote:
We do minimal ACH, but I definitely appreciate the heads up =)
We get (or at least used to...) an email when an NSF happens. Haven't
seen that in quite some time, but we also quit doing ACH and probably have 3-5
customers using it.
Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373
On Fri, Jan 15, 2016 at 6:43 PM, Cameron Crum <[email protected]> wrote:
One thing you might check is make sure the ACH charges actually went
through if you have them. IPPay will get an approval from the bank and give
your system the approval, but if the funds are NSF on the day they draw the
transaction will reverse. There is no mechanism for IPPay to report that via
their API so it is up to the end user to check their IPPay report. Just an
idea.
On Fri, Jan 15, 2016 at 2:46 PM, Sterling Jacobson
<[email protected]> wrote:
That’s around what I was told and am expecting.
I’ll have to check the numbers again to make sure.
From: Af [mailto:[email protected]] On Behalf Of Josh Luthman
Sent: Friday, January 15, 2016 11:38 AM
To: [email protected]
Subject: Re: [AFMUG] Auditing IPpay
I've done fees/total charge and it was 1.99-2.01% I believe
Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373
On Fri, Jan 15, 2016 at 1:31 PM, Sterling Jacobson
<[email protected]> wrote:
Yes, I see that.
So I should be able to audit what Platypus/IPPay says was
charged, with what goes into the bank account directly.
There are functions for doing that within Platypus, I just
haven’t used them in years J
Maybe I’m not so concerned about that as much as I’m wondering if
the IPPay fees, and merchant fees are on par with the rate I think I’m supposed
to be getting.
From: Af [mailto:[email protected]] On Behalf Of Josh Luthman
Sent: Friday, January 15, 2016 11:26 AM
To: [email protected]
Subject: Re: [AFMUG] Auditing IPpay
Merchant fees come out as their own charge at the end of the
month. You should receive 100% of what you charge.
Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373
On Fri, Jan 15, 2016 at 1:21 PM, Sterling Jacobson
<[email protected]> wrote:
I’m wondering the same thing for Platypus billing.
At times it seems the merchant fees are a lot higher that I
thought they would be looking at the raw incoming in our QuickBooks and the
monthly outgoing line item for IPPay and AMEX etc.
From: Af [mailto:[email protected]] On Behalf Of Josh Luthman
Sent: Friday, January 15, 2016 10:39 AM
To: [email protected]
Subject: [AFMUG] Auditing IPpay
Does anyone do any sort of checking to make sure what you
charge in billing (ie Powercode) actually shows up in your account (ie Chase)?
I don't suspect anything, but the thought occurred after I saw we're short $500
today from what we charged in cards on the 13th.
Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373
