Are you seriously telling me I have to get a fax machine?  

Making them SMS a picture of the check isn’t a horrible idea.   Probably need 
to think about the security implications a bit.

Mark

> On Jan 16, 2016, at 10:30 AM, Ken Hohhof <[email protected]> wrote:
> 
> Maybe that is why some payees insist that you mail or FAX them a voided check 
> before they accept ACH payments from you.
>  
> From: Mark Radabaugh <mailto:[email protected]>
> Sent: Saturday, January 16, 2016 7:12 AM
> To: [email protected] <mailto:[email protected]>
> Subject: Re: [AFMUG] Auditing IPpay
>  
> What really pisses me off is the lusers that figure out that a EFT 
> transaction always authorizes then bounces a couple of days later, so they 
> give you a bogus account to get service turned back on until the check 
> bounces.   The bank doesn’t charge them because they made up the account in 
> the first place, but we still get the $10 fee from the bank.   Not only did 
> they not pay the bill, they cost us fees.
>  
> There is a whole list of people we won’t accept EFT’s from anymore.
>  
> Mark
>  
>  
>  
>> On Jan 15, 2016, at 6:58 PM, Josh Luthman <[email protected] 
>> <mailto:[email protected]>> wrote:
>>  
>> That may be the case, but there's no way I could really begin to track that. 
>>  We do card transactions daily.  If I try to compare Powercode's transaction 
>> list to Chase my eyes would get dizzy, especially if you throw in delayed 
>> transactions from some days.
>>  
>>  
>> Josh Luthman
>> Office: 937-552-2340
>> Direct: 937-552-2343
>> 1100 Wayne St
>> Suite 1337
>> Troy, OH 45373
>>  
>> On Fri, Jan 15, 2016 at 6:49 PM, Cameron Crum <[email protected] 
>> <mailto:[email protected]>> wrote:
>>> You may have a couple cards that took longer to settle too. I'd check again 
>>> tomorrow or Monday and see if the money shows up. The vast majority of 
>>> time, we see funding in 48hrs, but sometimes it is longer.
>>>  
>>>  
>>>  
>>> On Fri, Jan 15, 2016 at 5:46 PM, Josh Luthman <[email protected] 
>>> <mailto:[email protected]>> wrote:
>>>> We do minimal ACH, but I definitely appreciate the heads up =)
>>>>  
>>>> We get (or at least used to...) an email when an NSF happens.  Haven't 
>>>> seen that in quite some time, but we also quit doing ACH and probably have 
>>>> 3-5 customers using it.
>>>> 
>>>>  
>>>> Josh Luthman
>>>> Office: 937-552-2340 <tel:937-552-2340>
>>>> Direct: 937-552-2343 <tel:937-552-2343>
>>>> 1100 Wayne St
>>>> Suite 1337
>>>> Troy, OH 45373
>>>> 
>>>> On Fri, Jan 15, 2016 at 6:43 PM, Cameron Crum <[email protected] 
>>>> <mailto:[email protected]>> wrote:
>>>>> One thing you might check is make sure the ACH charges actually went 
>>>>> through if you have them. IPPay will get an approval from the bank and 
>>>>> give your system the approval, but if the funds are NSF on the day they 
>>>>> draw the transaction will reverse. There is no mechanism for IPPay to 
>>>>> report that via their API so it is up to the end user to check their 
>>>>> IPPay report. Just an idea. 
>>>>>  
>>>>>  
>>>>>  
>>>>> On Fri, Jan 15, 2016 at 2:46 PM, Sterling Jacobson <[email protected] 
>>>>> <mailto:[email protected]>> wrote:
>>>>>> That’s around what I was told and am expecting.
>>>>>>  
>>>>>> I’ll have to check the numbers again to make sure.
>>>>>>  
>>>>>> From: Af [mailto:[email protected] <mailto:[email protected]>] On 
>>>>>> Behalf Of Josh Luthman
>>>>>> Sent: Friday, January 15, 2016 11:38 AM
>>>>>> 
>>>>>> To: [email protected] <mailto:[email protected]>
>>>>>> Subject: Re: [AFMUG] Auditing IPpay
>>>>>>  
>>>>>>  
>>>>>> I've done fees/total charge and it was 1.99-2.01% I believe
>>>>>> 
>>>>>>  
>>>>>> Josh Luthman
>>>>>> Office: 937-552-2340 <tel:937-552-2340>
>>>>>> Direct: 937-552-2343 <tel:937-552-2343>
>>>>>> 1100 Wayne St
>>>>>> Suite 1337
>>>>>> Troy, OH 45373
>>>>>>  
>>>>>> On Fri, Jan 15, 2016 at 1:31 PM, Sterling Jacobson <[email protected] 
>>>>>> <mailto:[email protected]>> wrote:
>>>>>>> Yes, I see that.
>>>>>>>  
>>>>>>> So I should be able to audit what Platypus/IPPay says was charged, with 
>>>>>>> what goes into the bank account directly.
>>>>>>> There are functions for doing that within Platypus, I just haven’t used 
>>>>>>> them in years J
>>>>>>>  
>>>>>>> Maybe I’m not so concerned about that as much as I’m wondering if the 
>>>>>>> IPPay fees, and merchant fees are on par with the rate I think I’m 
>>>>>>> supposed to be getting.
>>>>>>>  
>>>>>>>  
>>>>>>>  
>>>>>>> From: Af [mailto:[email protected] <mailto:[email protected]>] On 
>>>>>>> Behalf Of Josh Luthman
>>>>>>> Sent: Friday, January 15, 2016 11:26 AM
>>>>>>> To: [email protected] <mailto:[email protected]>
>>>>>>> Subject: Re: [AFMUG] Auditing IPpay
>>>>>>>  
>>>>>>> Merchant fees come out as their own charge at the end of the month.  
>>>>>>> You should receive 100% of what you charge.
>>>>>>> 
>>>>>>>  
>>>>>>> Josh Luthman
>>>>>>> Office: 937-552-2340 <tel:937-552-2340>
>>>>>>> Direct: 937-552-2343 <tel:937-552-2343>
>>>>>>> 1100 Wayne St
>>>>>>> Suite 1337
>>>>>>> Troy, OH 45373
>>>>>>>  
>>>>>>> On Fri, Jan 15, 2016 at 1:21 PM, Sterling Jacobson 
>>>>>>> <[email protected] <mailto:[email protected]>> wrote:
>>>>>>>> I’m wondering the same thing for Platypus billing.
>>>>>>>>  
>>>>>>>> At times it seems the merchant fees are a lot higher that I thought 
>>>>>>>> they would be looking at the raw incoming in our QuickBooks and the 
>>>>>>>> monthly outgoing line item for IPPay and AMEX etc.
>>>>>>>>  
>>>>>>>> From: Af [mailto:[email protected] <mailto:[email protected]>] 
>>>>>>>> On Behalf Of Josh Luthman
>>>>>>>> Sent: Friday, January 15, 2016 10:39 AM
>>>>>>>> To: [email protected] <mailto:[email protected]>
>>>>>>>> Subject: [AFMUG] Auditing IPpay
>>>>>>>>  
>>>>>>>> Does anyone do any sort of checking to make sure what you charge in 
>>>>>>>> billing (ie Powercode) actually shows up in your account (ie Chase)?  
>>>>>>>> I don't suspect anything, but the thought occurred after I saw we're 
>>>>>>>> short $500 today from what we charged in cards on the 13th.
>>>>>>>>  
>>>>>>>> Josh Luthman
>>>>>>>> Office: 937-552-2340 <tel:937-552-2340>
>>>>>>>> Direct: 937-552-2343 <tel:937-552-2343>
>>>>>>>> 1100 Wayne St
>>>>>>>> Suite 1337
>>>>>>>> Troy, OH 45373
>>>>>>> 
>>>>>>>  
>>>>>> 
>>>>>>  
>>>>> 
>>>>>  
>>>> 
>>>>  
>>> 
>>>  
>> 
>>  
> 
>  

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