We pay like $100 a year for an efax account. Customers get a toll free number to fax to, we get it via email.
Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Jan 17, 2016 9:30 AM, "Mark Radabaugh" <[email protected]> wrote: > Fax - an obsolete technology that just needs to FOAD. > > For what it’s worth http://www.vitelity.com/services_vfax/ works really > well, or if you want to run the platform yourself http://www.faxback.com > > The customers with check bouncing issues probably don’t have access to a > fax in any case. The comment on security issues was in relation to having > an image of the check floating around in email, which is a potential > liability I don’t need given the customers propensity to get their email > passwords hacked on a regular basis. > > SMS to a cell phone might not be bad other than I don’t like giving > everyone (and certainly not disgruntled suspended customers) our cell phone > numbers ;-) > > Mark > > On Jan 16, 2016, at 4:39 PM, Josh Luthman <[email protected]> > wrote: > > Efax? > > Josh Luthman > Office: 937-552-2340 > Direct: 937-552-2343 > 1100 Wayne St > Suite 1337 > Troy, OH 45373 > On Jan 16, 2016 3:58 PM, "Mark Radabaugh" <[email protected]> wrote: > >> Are you seriously telling me I have to get a fax machine? >> >> Making them SMS a picture of the check isn’t a horrible idea. Probably >> need to think about the security implications a bit. >> >> Mark >> >> On Jan 16, 2016, at 10:30 AM, Ken Hohhof <[email protected]> wrote: >> >> Maybe that is why some payees insist that you mail or FAX them a voided >> check before they accept ACH payments from you. >> >> *From:* Mark Radabaugh <[email protected]> >> *Sent:* Saturday, January 16, 2016 7:12 AM >> *To:* [email protected] >> *Subject:* Re: [AFMUG] Auditing IPpay >> >> What really pisses me off is the lusers that figure out that a EFT >> transaction always authorizes then bounces a couple of days later, so they >> give you a bogus account to get service turned back on until the check >> bounces. The bank doesn’t charge them because they made up the account in >> the first place, but we still get the $10 fee from the bank. Not only did >> they not pay the bill, they cost us fees. >> >> There is a whole list of people we won’t accept EFT’s from anymore. >> >> Mark >> >> >> >> >> On Jan 15, 2016, at 6:58 PM, Josh Luthman <[email protected]> >> wrote: >> >> That may be the case, but there's no way I could really begin to track >> that. We do card transactions daily. If I try to compare Powercode's >> transaction list to Chase my eyes would get dizzy, especially if you throw >> in delayed transactions from some days. >> >> >> Josh Luthman >> Office: 937-552-2340 >> Direct: 937-552-2343 >> 1100 Wayne St >> Suite 1337 >> Troy, OH 45373 >> >> On Fri, Jan 15, 2016 at 6:49 PM, Cameron Crum <[email protected]> wrote: >> >>> You may have a couple cards that took longer to settle too. I'd check >>> again tomorrow or Monday and see if the money shows up. The vast majority >>> of time, we see funding in 48hrs, but sometimes it is longer. >>> >>> >>> >>> On Fri, Jan 15, 2016 at 5:46 PM, Josh Luthman < >>> [email protected]> wrote: >>> >>>> We do minimal ACH, but I definitely appreciate the heads up =) >>>> >>>> We get (or at least used to...) an email when an NSF happens. Haven't >>>> seen that in quite some time, but we also quit doing ACH and probably have >>>> 3-5 customers using it. >>>> >>>> >>>> Josh Luthman >>>> Office: 937-552-2340 >>>> Direct: 937-552-2343 >>>> 1100 Wayne St >>>> Suite 1337 >>>> Troy, OH 45373 >>>> >>>> On Fri, Jan 15, 2016 at 6:43 PM, Cameron Crum <[email protected]> >>>> wrote: >>>> >>>>> One thing you might check is make sure the ACH charges actually went >>>>> through if you have them. IPPay will get an approval from the bank and >>>>> give >>>>> your system the approval, but if the funds are NSF on the day they draw >>>>> the >>>>> transaction will reverse. There is no mechanism for IPPay to report that >>>>> via their API so it is up to the end user to check their IPPay report. >>>>> Just >>>>> an idea. >>>>> >>>>> >>>>> >>>>> On Fri, Jan 15, 2016 at 2:46 PM, Sterling Jacobson < >>>>> [email protected]> wrote: >>>>> >>>>>> That’s around what I was told and am expecting. >>>>>> >>>>>> I’ll have to check the numbers again to make sure. >>>>>> >>>>>> *From:* Af [mailto:[email protected]] *On Behalf Of *Josh Luthman >>>>>> *Sent:* Friday, January 15, 2016 11:38 AM >>>>>> >>>>>> *To:* [email protected] >>>>>> *Subject:* Re: [AFMUG] Auditing IPpay >>>>>> >>>>>> >>>>>> I've done fees/total charge and it was 1.99-2.01% I believe >>>>>> >>>>>> >>>>>> Josh Luthman >>>>>> Office: 937-552-2340 >>>>>> Direct: 937-552-2343 >>>>>> 1100 Wayne St >>>>>> Suite 1337 >>>>>> Troy, OH 45373 >>>>>> >>>>>> On Fri, Jan 15, 2016 at 1:31 PM, Sterling Jacobson < >>>>>> [email protected]> wrote: >>>>>> >>>>>> Yes, I see that. >>>>>> >>>>>> So I should be able to audit what Platypus/IPPay says was charged, >>>>>> with what goes into the bank account directly. >>>>>> There are functions for doing that within Platypus, I just haven’t >>>>>> used them in years J >>>>>> >>>>>> Maybe I’m not so concerned about that as much as I’m wondering if the >>>>>> IPPay fees, and merchant fees are on par with the rate I think I’m >>>>>> supposed >>>>>> to be getting. >>>>>> >>>>>> >>>>>> >>>>>> *From:* Af [mailto:[email protected]] *On Behalf Of *Josh Luthman >>>>>> *Sent:* Friday, January 15, 2016 11:26 AM >>>>>> *To:* [email protected] >>>>>> *Subject:* Re: [AFMUG] Auditing IPpay >>>>>> >>>>>> Merchant fees come out as their own charge at the end of the month. >>>>>> You should receive 100% of what you charge. >>>>>> >>>>>> >>>>>> Josh Luthman >>>>>> Office: 937-552-2340 >>>>>> Direct: 937-552-2343 >>>>>> 1100 Wayne St >>>>>> Suite 1337 >>>>>> Troy, OH 45373 >>>>>> >>>>>> On Fri, Jan 15, 2016 at 1:21 PM, Sterling Jacobson < >>>>>> [email protected]> wrote: >>>>>> >>>>>> I’m wondering the same thing for Platypus billing. >>>>>> >>>>>> At times it seems the merchant fees are a lot higher that I thought >>>>>> they would be looking at the raw incoming in our QuickBooks and the >>>>>> monthly >>>>>> outgoing line item for IPPay and AMEX etc. >>>>>> >>>>>> *From:* Af [mailto:[email protected]] *On Behalf Of *Josh Luthman >>>>>> *Sent:* Friday, January 15, 2016 10:39 AM >>>>>> *To:* [email protected] >>>>>> *Subject:* [AFMUG] Auditing IPpay >>>>>> >>>>>> Does anyone do any sort of checking to make sure what you charge in >>>>>> billing (ie Powercode) actually shows up in your account (ie Chase)? I >>>>>> don't suspect anything, but the thought occurred after I saw we're short >>>>>> $500 today from what we charged in cards on the 13th. >>>>>> >>>>>> Josh Luthman >>>>>> Office: 937-552-2340 >>>>>> Direct: 937-552-2343 >>>>>> 1100 Wayne St >>>>>> Suite 1337 >>>>>> Troy, OH 45373 >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>> >>>>> >>>> >>>> >>> >>> >> >> >> >> >> >> >
