My comment was not about the fire, but of customers notifying you of
their vacations. I too have gone above and beyond for hardships...
To the point we are still giving service for free to a customer that
lost everything except their house...
On 07/11/2016 10:39 AM, [email protected] wrote:
Having been through a house fire where everything you own is lost, I
would have sent someone out immediately
to help them restore service.
A few days after the fire, my regular UPS driver stopped by and asked if
there was anything he could do. He said
he saw the smoke and immediately knew which house it was. He offered to
take up a collection at work for clothes
or any other needs. The generosity of strangers has always amazed me.
On Mon, Jul 11, 2016 at 1:33 PM, George Skorup <[email protected]
<mailto:[email protected]>> wrote:
My house burned down, so what. What do you mean you can't come out
TODAY and re-install my service in my "shed" where I'm sleeping
now!? ("shed" being a metal out building that's bigger than the
house). True story.
On 7/11/2016 12:18 PM, Robert Andrews wrote:
That is the definition of an unreal expectation...
On 07/11/2016 10:15 AM, Ken Hohhof wrote:
Did I miss a memo about this being the designated week for
customers to
go on vacation? Subscribers have been popping up red like
crazy the
past 2 days on our network monitor. Not like the fades we
get this time
of year due to field corn, these go down and stay down.
One of them just called though and said he set his hour on
fire so the
firefighters had the electricity turned off. Yeah, I guess
he's going
to visit the relatives now.
Amazing how customers expect us to notify them any time we
have any kind
of planned outage, but they don't feel the need to tell us
when they
turn off their equipment for a week.
