Jaime,

AMEN!!! I would do the same thing too, no respect from the gamerz!!!! he
woulda prob caused a DDOS on your network eventually!

On Thu, Dec 1, 2016 at 9:48 PM, Jaime Solorza <losguyswirel...@gmail.com>
wrote:

> When I was a Wisp I had a kid texting at 2 and 3 in the morning....
> Gamer!!    Anyways third time he did it,  I shut down LAN port on radio.. I
> fired client.... No regrets on my part.
>
> On Dec 1, 2016 7:30 PM, "Jay Weekley" <par...@cyberbroadband.net> wrote:
>
>> A separate cell phone is good.  So is calling customers using *67 but
>> they don't always answer blocked calls. Our VOIP service, Netsapiens, has
>> an app that makes the call look like it's from the company number.  I
>> haven't tried it yet but if it works it will be really great.  The worst
>> for me is the customer that texted me at 12:30am when I was asleep.
>>
>> Bill Prince wrote:
>>
>>>
>>> Add another cell phone to your service, and use it for everything you
>>> care about.
>>>
>>> Then turn off texting on the phone you don't want to get texts on,
>>> except when you want to text on it.
>>>
>>>
>>> bp
>>> <part15sbs{at}gmail{dot}com>
>>>
>>> On 12/1/2016 6:18 PM, Brandon Yuchasz wrote:
>>>
>>>>
>>>> Wondering if anyone else has dealt with this and if so what they used
>>>> as a solution.
>>>>
>>>> �
>>>>
>>>> I am getting more and more texts from customers as time goes on. They
>>>> get my cell phone number at some point when I call them or from a friend or
>>>> who knows but they hold onto it.
>>>>
>>>> Instead of emailing the tech support or calling in they send me a text
>>>> to my cell phone.� �hey my internet isn�t working� . I don�t know
>>>> who the hell they are of course since its just some random number with no
>>>> context. So Then I am faced with ignoring the text or replying. � I�m
>>>> sorry but I don�t know who this is from can you please give me additional
>>>> information. �
>>>>
>>>> Text back and forth over the next 15 minutes reveal they have the
>>>> wireless turned off on their computer or the router took a shit or they are
>>>> off line. Regardless it�s annoying, I have considered asking them not to
>>>> text my cell phone and instead call or email but half the time they are
>>>> still going to get me. That�s not ideal. Please don�t text my cell
>>>> phone instead use our online contact option or call us at�. 5 minutes
>>>> later I get a call that forwards to my cell phone not ideal. �although
>>>> that is changing and hopefully in the next 6 months I won�t be doing any
>>>> tech support calls anymore.
>>>>
>>>> �
>>>>
>>>> How do you guys deal with this from a company standpoint.
>>>>
>>>> �
>>>>
>>>> Just so everyone realizes it� this is at least 65% rant so sarcasm
>>>> and honest real feedback are both welcome.
>>>>
>>>> �
>>>>
>>>>
>>> No virus found in this message.
>>> Checked by AVG - www.avg.com <http://www.avg.com>
>>> Version: 2016.0.7924 / Virus Database: 4664/13518 - Release Date:
>>> 12/01/16
>>>
>>>
>>

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