You and anyone else with ServerPlus is welcome to use them to your liking. Josh Luthman Office: 937-552-2340 <(937)%20552-2340> Direct: 937-552-2343 <(937)%20552-2343> 1100 Wayne St Suite 1337 Troy, OH 45373
On Thu, May 4, 2017 at 3:20 PM, Jason Wilson <ja...@remotelylocated.com> wrote: > We are also getting ready to pull the trigger. If anyone has decision > trees that are working for them and are willing to share, that would be > appreciated. > > Jason > > > > > Jason Wilson > Remotely Located > Providing High Speed Internet to out of the way places. > 530-651-1736 <(530)%20651-1736> > 530-748-9608 <(530)%20748-9608> Cell > www.remotelylocated.com > > On Thu, May 4, 2017 at 11:49 AM, Josh Luthman <j...@imaginenetworksllc.com > > wrote: > >> If you want to tell JT to look at our support tree you're welcome to use >> it. We're Powercode as well. >> >> >> Josh Luthman >> Office: 937-552-2340 <(937)%20552-2340> >> Direct: 937-552-2343 <(937)%20552-2343> >> 1100 Wayne St >> Suite 1337 >> Troy, OH 45373 >> >> On Thu, May 4, 2017 at 12:48 PM, Adam Moffett <dmmoff...@gmail.com> >> wrote: >> >>> +1 well put >>> >>> ------ Original Message ------ >>> From: "Chuck McCown" <ch...@wbmfg.com> >>> To: af@afmug.com >>> Sent: 5/4/2017 9:34:16 AM >>> Subject: Re: [AFMUG] ServerPlus >>> >>> They are only as good as the decision tree you provide for them. >>> >>> We use them for off hours and overflow. They don’t make too many >>> customers angry... >>> They do a very good job of acting like they are us when the customer >>> calls, and then that sometimes becomes a bad thing because they are limited >>> in what they can do and that is not good enough for lots of customers. All >>> call centers have these same problems. >>> >>> I have worked with lots of call centers, and while I just don’t like >>> call centers because they can never be as good as your own people, Server >>> Plus is the best one I have worked with. >>> >>> *From:* Steve Jones >>> *Sent:* Wednesday, May 03, 2017 10:22 PM >>> *To:* af@afmug.com >>> *Subject:* [AFMUG] ServerPlus >>> >>> I haven't heard more badgood thatn goodbad about these guys, but we >>> pulled the trigger on these guys. >>> I need a nuts and bolts on dealing with these folks, from initial get >>> good to ongoing get betters. >>> >>> we are caveated with powercode, which may be good, may be bad. Our >>> Customer Service policy is outstanding compared to most, delivery, not so >>> much, I think this is the pickup we need in that department. >>> >>> Any gotchas with these guys? >>> >>> >>> BTW, WISPAmerica must be the shit, cause a ton of stuff got picked up by >>> the bossman. >>> >>> >> >
