On Monday, December 3, 2012 12:45:33 PM UTC-8, Brill Pappin wrote: > > Tough one and something I'm about to get into myself. > As a rule we simply give anyone a refund who asks, but in app, unmanaged > purchased would be much tougher to handle. >
Sure, I always refund actual baseline app purchases (good old fashioned direct app purchases)...but I've never used IAP before so these new issues are...new. > What I would do in your case is simply reuse whatever system you have for > delivering the unmanaged purchase goods to flag as soon as the user did > anything with what they bought, and make the policy: refund on "unopened" > merchandise only. You may need to modify your app a little to make this > clear to the users, but should be a small price to pay for smoother > integration :) > I agree, but that's the problem. I admit I didn't explain it very well. The server-side database for managing purchased items identifies installations by a UUID which is created when the app is run for the first time. This is conceptually similar to using a unique *device* id except that if you research "unique Android device identifiers" you quickly learn there is no across-the-board 100% operational way to get such ids...so I use UUIDs generated in-app at first launch. Fine...........but google purchases don't identify their device (much less my own personal UUID scheme obviously). So when a google account (a person or gmail address in effect) requests a refund...how on Earth do I "look them up" in my database of in-app unmanaged purchases (tied to installation UUIDs) to see if the purchased item has ever been used within the app? How do I do that? That's what I cannot, for the life of me, figure out. -- You received this message because you are subscribed to the Google Groups "Android Developers" group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
