yeah I got hit with a chargeback a few weeks ago and posted about it on this group, The $3 fee to chargeback a 99 cent app seems a little steep to me because there is no chance for the developer to defend themselves... If someone wanted to be really evil they could organize a significant number of people to each buy a 99 cent app and then have each person request a chargeback... the situation sucks, but I doubt it will ever change.
---snctln On Apr 23, 10:37 pm, Keith Wiley <[email protected]> wrote: > So I got a creditcard chargeback on my account today. Not only does > it refund the purchase but Google charges me a $3.00 fine, which > effectively negates a second purchase of my app as well. This > customer never contacted me with a problem and never asked for a > refund. Their transaction was over a month ago and went perfectly > smoothly. Then, out of the blue, Google charges me $3.00 and even > spells out that I have no recourse in the matter. > > This can happen to any of us anytime and as the hard-working > developers we have absolutely no defense against it. By any > reasonable logic I didn't do anything wrong, think about it. It's > just stealing from me plain and simple. There is no other way to > describe what happened. I was stolen from, period. > > Yeah, it's the TOS. So what? That makes it okay? Random unjustified > fines and fees when I haven't do anything wrong? Come on, TOS makes > it legal, by no means does it make it ethical! > > Just to point out, this is the kind of stuff that motivated me to > never go anywhere near the iPhone. Now I have to deal with it with > Android as well? I really expected better. > > It could happen to you, tomorrow, out of the blue. Just wait, just > see. > > If anyone knows of any way to dispute this or any way to defend > against it, if anyone here works for Google and knows who I should > contact, please share! I have no ideas at all about what to do about > this. --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Android Discuss" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/android-discuss?hl=en -~----------~----~----~----~------~----~------~--~---
