You should probably add $3 to your price in case of chargebacks. Tell your customers why you're doing it and maybe to complain to Google. I've been using a well known ecommerce service for years and though chargebacks were rare I never was charged a fee for them. The ecommerce company said they have to do chargebacks because of using the "signature on file" method of taking credit cards.
I've also been amazed at the hackers and keygen scum that go after small developer software as if it was from a huge multinational corporation. - Brian snctln wrote: > yeah I got hit with a chargeback a few weeks ago and posted about it > on this group, The $3 fee to chargeback a 99 cent app seems a little > steep to me because there is no chance for the developer to defend > themselves... If someone wanted to be really evil they could organize > a significant number of people to each buy a 99 cent app and then have > each person request a chargeback... the situation sucks, but I doubt > it will ever change. > > ---snctln > > On Apr 23, 10:37 pm, Keith Wiley <[email protected]> wrote: > >> So I got a creditcard chargeback on my account today. Not only does >> it refund the purchase but Google charges me a $3.00 fine, which >> effectively negates a second purchase of my app as well. This >> customer never contacted me with a problem and never asked for a >> refund. Their transaction was over a month ago and went perfectly >> smoothly. Then, out of the blue, Google charges me $3.00 and even >> spells out that I have no recourse in the matter. >> >> This can happen to any of us anytime and as the hard-working >> developers we have absolutely no defense against it. By any >> reasonable logic I didn't do anything wrong, think about it. It's >> just stealing from me plain and simple. There is no other way to >> describe what happened. I was stolen from, period. >> >> Yeah, it's the TOS. So what? That makes it okay? Random unjustified >> fines and fees when I haven't do anything wrong? Come on, TOS makes >> it legal, by no means does it make it ethical! >> >> Just to point out, this is the kind of stuff that motivated me to >> never go anywhere near the iPhone. Now I have to deal with it with >> Android as well? I really expected better. >> >> It could happen to you, tomorrow, out of the blue. Just wait, just >> see. >> >> If anyone knows of any way to dispute this or any way to defend >> against it, if anyone here works for Google and knows who I should >> contact, please share! I have no ideas at all about what to do about >> this. >> > > > > --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Android Discuss" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/android-discuss?hl=en -~----------~----~----~----~------~----~------~--~---
