> Wow... so let me get this straight - somebody looked at your comment
> for his app, cross-checked your username with the information from
> Google Checkout, and then wrote you a mail? Okay, that person has some
> nerve! One star for complete disregard for privacy!

Exactly that.

> In his semi-defense, I am somewhat disappointed that people often
> write negative comments about features that do work and they just
> don't use right. You could argue that the developer should have
> included better documentation or make the app easier to use, but if
> the user had contacted the developer first and asked for advice, it
> would have been a win-win for both of them: A satisfactory app for the
> user and good rating for the developer. Still... that was
> unacceptable.

I guess in many ways it is better to mail the dev first if something
doesn't work but in reality people (myself included) are quick to
review and then move on to the next app. Its a mindset we probably
need to get out of - after all, 'real' review sites don't write their
reviews in 5 minutes!

> I wish there was a way for a developer to contact the author of a
> comment using a blind e-mail address so the developer cannot get
> information about the user unless the user decides to reply (in fact,
> with a proper Reply-To the identity of the user would remain
> protected).

I agree dev should have means of contacting user at a blind e-mail
address (like Google Checkout but for free apps too). This will give
users a chance to change their review if either they were factually
incorrect or if an upgrade has addressed their concern. I think many
reviewers would be happy to revise their review if they found either
of these to be the case.
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