I have yet to publish but is there a way of rebutting comments. On Apr 30, 11:20 am, schwiz <[email protected]> wrote: > a lot of times i think developers get it tuff in the market, i see to > many people with a 1 star and a comment that just says 'sux' I really > pisses me off to see that kind of BS. > > On Apr 30, 11:09 am, ellipsoidmobile <[email protected]> wrote: > > > On a kind-of-related point, I had a user report a bug by giving my app > > a 1-star rating and describing the bug in the comments. Obviously I'd > > rather he'd emailed me about it...but fair enough, it was a genuine > > bug and it's up to him how it reports it and how he rates the app. > > > So - I fixed it quickly, uploaded a fixed version and then - much like > > the above - cross referenced the name to the Google Checkout email > > address and sent him an email saying thanks for your feedback, the bug > > is now fixed. > > > To be clear - I certainly didn't ask him to increase his rating or > > whinge about it!! > > > I'd hope that this is seen as good service, rather than an invasion of > > privacy? > > > One thing I'm not sure on though is whether he would have actually > > received the email? Do those [email protected] email addresses > > actually work if the user has selected 'no' in the email marketing box?
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