We all had situations like that. There is nothing you can do about it, but hope for more users that find it and rate/comment more positively on your app.
On Thu, Apr 30, 2009 at 9:00 PM, Mark Anacker <[email protected]>wrote: > > There needs to be. I've got a comment complaining about the lack of a > feature that has actually been in the app for quite a while. And it's > not obscure either - I couldn't make it more plain if I added a giant > strobing icon. In the comments section, I included a link to my > website with full documentation (with pictures even). But most people > don't bother to read it, and apparently, some can't figure out the > simple iconography. > > Everybody who emails me gets help, and their issues addressed. But > there needs to be a better feedback mechanism built directly into the > Market itself. > > On Apr 30, 11:04 am, Mariano Kamp <[email protected]> wrote: > > No. > > > > On Thu, Apr 30, 2009 at 6:38 PM, creativepragmatic < > > > > [email protected]> wrote: > > > > > I have yet to publish but is there a way of rebutting comments. > > > > > On Apr 30, 11:20 am, schwiz <[email protected]> wrote: > > > > a lot of times i think developers get it tuff in the market, i see to > > > > many people with a 1 star and a comment that just says 'sux' I really > > > > pisses me off to see that kind of BS. > > > > > > On Apr 30, 11:09 am, ellipsoidmobile <[email protected]> > wrote: > > > > > > > On a kind-of-related point, I had a user report a bug by giving my > app > > > > > a 1-star rating and describing the bug in the comments. Obviously > I'd > > > > > rather he'd emailed me about it...but fair enough, it was a genuine > > > > > bug and it's up to him how it reports it and how he rates the app. > > > > > > > So - I fixed it quickly, uploaded a fixed version and then - much > like > > > > > the above - cross referenced the name to the Google Checkout email > > > > > address and sent him an email saying thanks for your feedback, the > bug > > > > > is now fixed. > > > > > > > To be clear - I certainly didn't ask him to increase his rating or > > > > > whinge about it!! > > > > > > > I'd hope that this is seen as good service, rather than an invasion > of > > > > > privacy? > > > > > > > One thing I'm not sure on though is whether he would have actually > > > > > received the email? Do those [email protected] email > addresses > > > > > actually work if the user has selected 'no' in the email marketing > box? > > > --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Android Discuss" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/android-discuss?hl=en -~----------~----~----~----~------~----~------~--~---
