Well, if we can't figure out which 15 minutes are important, do you think the users will? No. Lot's of people don't even know that they can go to Android Market->Download and reinstall, so they panic if they accidently uninstall something.
If user perception is 15 minutes after purchase, that's reality for them. Despite what the policy actually is, a user is going to go for a refund if the Market says 'Starting download' for 10 minutes. FWIW, I am all for a zero or few refunds policy. I believe that's what App Store does. I wouldn't have a problem with it if I thought the Market could deliver the goods in 15 minutes. I've sold on my website with credit cards, and have a clearly stated no refund policy (I do have a trial version). I do not think a 24 hr refund period was ever a good way to do a trial version. For my app, 24 hours isn't enough time to evaluate it. For some games, 24 hours is enough to beat it and get your money back. Even if the time period was just right, you could just be capturing the people that forget to cancel in time, like all those risk free trials on TV. What I would really want is the Market to natively support a trial version: have a Try button next to the Buy button. I'm dreaming, I know, even though places like Handango and PocketGear had this 10 years ago. Nathan -- You received this message because you are subscribed to the Google Groups "Android Discuss" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/android-discuss?hl=en.
